•Study of engineering ethics can guide us in resolving the moral dilemmas we might encounter. •Being responsible is what a professional is all about. •Our goal must be to become morally autonomous in the performance of o
Tube side (Water): flow rate up to 2200 l/min Removable end caps for easy cleaning of the tubes Max. pressure: oil 35 bar / water 16 bar (higher pressure on demand) High-quality materials Tested five ti
Carr and Rickard's (2003) investigation of the insurance industry; they found that perceived quality is not significantly related to customer satisfaction. Results from empirical studies also reveal a positive relatIonship between service quality (SQ) and consumers' repurchase intention (Bitner 1990; Cronin & Taylor 1992).