ISG Provider Lens ISG & 4me white paper Report ISG Automation Index .
ISG & 4me white paper Easy-to-use approach to orchestrate complex, dynamic multi-vendor environments A joint paper by ISG Research and 4me Lutz Peichert, Executive Advisor, ISG Research ... Mainly, this is the automation and user-friendly execution of the ITIL® process set extensively supported through modern technologies. It encompasses