Transcription

User ManualDuraFon-SIP SystemDurable, Long-Range Cordless PhoneEnGenius Customer Servicehttp://www.engeniustech.com/

Table of ContentsSafety Instructions . 5General Safety Instructions . 5Product Safety Instructions . 5Battery Safety Instructions . 7Regulatory Information . 8Equipment Checklist . 11Handset Illustration . 12Basic Handset Features . 13Additional Handset Features . 15Base Illustration. 21Base Features . 22Basic Base Station Features . 22Charger Illustration . 23Charger Features . 24Getting Started . 25Base Station Installation . 25Handset and Charger Installation . 26Basic Operations . 27Operation Modes. 27A. Base Operation Modes . 27B. Handset Operation Modes . 27Making a Telephone Call . 29Making a 2-Way/ Intercom Call . 30Making a Broadcast . 30Handset-to-Handset Calls. 30Redial . 31Receiving a Telephone Call . 32Receiving an Intercom Call . 32Ending a Call . 33Adjusting Handset Receiver (Earpiece) Voice Volume . 33Adjusting Handset Speakerphone Voice Volume . 33Placing a Call On Hold . 34Mute . 34Do Not Disturb (Silent Ring) . 34Key Guard . 35 2

Battery Recharge and Replacement . 35Advanced Operations . 36Handset Registration. 36Handset Group Subscription . 37Call Transfer . 38Phonebook Operations . 39Programmable Feature Call . 43Caller ID . 45Call Manager . 46Incoming . 47Outgoing . 47Call Barring . 48Visual Message Waiting Indicator (VMWI) . 49Adjust Handset Microphone Gain. 49Adjust Headset Ring . 50SIP Configuration . 51Introduction . 51Application . 51VoIP Features . 51Registration Handsets . 51Default Settings . 52Web Configuration . 52LAN Configuration . 53Base Settings . 53Phone Book . 54SIP Configuration . 55SIP Server . 55SIP Account . 55Individual Account . 56Group Account . 57Audio Setting . 58Tools . 59Admin . 59Time . 60Ping Test . 60Firmware . 61 3

Back-up . 61Reset/Reboot/Registration . 61Menu Operations . 63Technical Specifications . 68Base Station . 70Index . 75 4

Safety InstructionsCaution: Your wireless telephone gives you freedom and flexibility tostay in touch while you move around. However, when using your phoneequipment, safety instructions should be followed to avoid the risks offire, electric shock, injury to person, and damage to property.General Safety Instructions1. When using your wireless phone, ensure your safety and the safety of others:a. Always watch where you are walking and standing.b. Do not let a phone call distract you from working safely.c.If power goes out, your phone will not work. Backup power isrecommended.2. In an emergency:a. If an emergency occurs, dial the emergency phone number. Remember: ifyou are in an area where your phone does not have a clear signal from thebase, it is highly probable that the call may not go through. Locate thenearest landline telephone or other communications device to call for help.b. Emergency calls may not automatically provide emergency personnel withyour name, phone number or location.3. Notice to Hearing Aid Users: This phone system is compatible with inductivelycoupled hearing aids.4. Notice to Cardiac Pacemaker Users: Preliminary studies done by the US FDAand others have shown that, although interference to the implanted cardiacpacemaker may occur when operating very closely, wireless telephones “do notseem to pose a significant problem for pacemaker wearers.” However, untilmore is known, the FDA suggests that people with pacemakers may want totake precautions when using or carrying a wireless telephone to ensure thatthere is ample distance between the telephone and the pacemaker. Do notcarry the handset in a breast pocket. If you have any reason to suspect thatinterference is taking place, turn off your handset immediately.Product Safety Instructions1.Read and understand all instructions.2.Follow all warnings and instructions including those marked on the product.3.Changes or modifications to this product not expressly approved by the 5

manufacturer will void the warranty and the FCC authorization to operate theequipment. Use only manufacturer provided accessories.4.Do not use the telephone near water. Never spill liquid of any kind on thisproduct.5.Unplug the product from the wall telephone jack and power outlet beforecleaning. Do not use liquid or aerosol cleaners. Use damp cloth for cleaning.6.Do not place this product on an unstable cart, stand, or table. The product mayfall and cause personal injury or damage to the product or other property.7.Power Outage: In the event of a power outage, your handset charger will notrecharge the handset battery, and the base station will not allow you to makean outgoing call or take an incoming call. Both the charger and the base stationrequire electricity for operation. You should have a telephone that does notrequire electricity available for use during power outages, or have a temporarybackup power supply.8.Slots or openings in the product’s housing are provided for ventilation. Theseopenings must not be blocked or covered. Placing the product on a bed,carpeting, or other similar surface may block these openings and should beavoided. This product should never be placed near or over a radiator or heatregister, or in a built-in installation unless proper ventilation is provided.9.Never push objects of any kind into this product through housingslots/openings as they may damage the product, touch dangerous voltagepoints or short out parts that could result in fire, electric shock, or injury.10. This product should be operated only from the type of power source indicatedon the marking label. If you are not sure of the type of power supply to yourhome, consult your dealer or local power company.11. Do not overload wall power outlets and extension cords as this may result infire or electric shock.12. To avoid electric shock or burn, do not disassemble this product. Send thisproduct to an authorized service center when service or repair work is required.Call Customer Service for locations near you. Opening or removing covers mayexpose you to dangerous voltages, electrical currents or other risks. Incorrectre-assembling of the product may cause electric shock when the product issubsequently used.13. Avoid using the product during a storm. There may be a risk of electric shockfrom lightning.14. Do not place the product where persons can step, trip, or fall on it.15. Do not place conductive objects over or near the antenna.16. Do not use the product to report a gas leak while in the vicinity of the leak. 6

17. Do not install the base station or the handset charger near microwave ovens,radios, TV sets, speakers, or other electrical equipment. These appliances maycause interference to the product or experience interference from the product.18. Unplug the base station or the charger adaptor from the power outlet and referto an authorized service center under the following conditions:a.b.c.d.e.f.If liquid has been spilled into the product.When the power supply cord or plug is damaged or frayed.If the product has been exposed to rain or water.If the product does not operate normally by following the operatinginstructions.If the product has been dropped or housing has been damaged.If the product shows a distinct change in performance.Battery Safety Instructions1.Use only manufacturer approved Li-Ion rechargeable batteries and charger. Donot use other types of rechargeable batteries or non-rechargeable batteries.The batteries could short-circuit, and the battery enclosure may be damagedcausing a hazardous condition.2.Follow the charging instruction in this manual and instruction labels andmarkings in the handset and charger compartments.3.Battery must be recycled or disposed of properly. Do not dispose the battery ina fire. The cells may explode.4.Do not dispose of the battery in municipal waste. Check with local codes fordisposal instructions.5.Exercise care in handling the batteries so you do not short-circuit the batterywith conductive materials such as rings, bracelets, keys, pocketknives, and/orcoins. The battery or conductive material may overheat and cause burns or fire.6.Do not expose batteries to rain or water.7.Do not open or mutilate the battery. Released electrolyte is corrosive and maycause injury to eyes or skin. The electrolyte may be toxic if swallowed.8.During charging, the battery heats up. This is normal and is not dangerous. 7

Regulatory InformationDuraFon-SIP SystemFCC ID: A8J-SP935IC: 10103A-SP935This device complies with Part 15 of the FCC Rules. Operation is subject tothe following two conditions:1) This device may not cause harmful interference, and2) This device must accept any interference received, includinginterference that may cause undesired operation.Privacy of communications may not be ensured when using this phone.Base StationFederal Communication Commission Interference StatementThis equipment has been tested and found to comply with the limits for a ClassB digital device, pursuant to Part 15 of the FCC Rules. These limits are designedto provide reasonable protection against harmful interference in a residentialinstallation. This equipment generates uses and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. If thisequipment does cause harmful interference to radio or television reception,which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one of the following measures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.- Connect the equipment into an outlet on a circuit different from that towhich the receiver is connected.- Consult the dealer or an experienced radio/TV technician for help.FCC Caution: Any changes or modifications not expressly approved by the partyresponsible for compliance could void the user's authority to operate thisequipment.This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) This device may not cause harmful interference,and (2) this device must accept any interference received, includinginterference that may cause undesired operation. 8

IMPORTANT NOTE:FCC Radiation Exposure Statement:This equipment complies with FCC radiation exposure limits set forth for anuncontrolled environment. This equipment should be installed and operatedwith minimum distance 20cm between the radiator & your body.This transmitter must not be co-located or operating in conjunction with anyother antenna or transmitter.Industry Canada Statement:This device complies with RSS-210 of the Industry Canada Rules. Operation issubject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device mustaccept any interference received, including interference that may causeundesired operation.IMPORTANT NOTE:Radiation Exposure Statement:This equipment complies with IC radiation exposure limits set forth for anuncontrolled environment. This equipment should be installed and operatedwith minimum distance 20cm between the radiator & your body.This device has been designed to operate with an antenna having a maximumgain of 2 dBi. Antenna having a higher gain is strictly prohibited per regulationsof Industry Canada. The required antenna impedance is 50 ohms.Portable HandsetFederal Communication Commission Interference StatementThis equipment has been tested and found to comply with the limits for a ClassB digital device, pursuant to Part 15 of the FCC Rules. These limits are designedto provide reasonable protection against harmful interference in a residentialinstallation. This equipment generates, uses and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. If thisequipment does cause harmful interference to radio or television reception,which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one of the following measures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver. 9

- Connect the equipment into an outlet on a circuit different from that towhich the receiver is connected.- Consult the dealer or an experienced radio/TV technician for help.FCC Caution: Any changes or modifications not expressly approved by the partyresponsible for compliance could void the user's authority to operate thisequipment.This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) This device may not cause harmful interference,and (2) this device must accept any interference received, includinginterference that may cause undesired operation.IMPORTANT NOTE:Radiation Exposure Statement:This equipment complies with FCC radiation exposure limits set forth for anuncontrolled environment. End users must follow the specific operatinginstructions for satisfying RF exposure compliance. To maintain compliancewith FCC RF exposure compliance requirements, please follow operationinstruction as documented in this manual.This transmitter must not be co-located or operating in conjunction with anyother antenna or transmitter.Industry Canada Statement:This device complies with RSS-210 of the Industry Canada Rules. Operation issubject to the following two conditions: (1) This device may not cause harmfulinterference, and (2) this device must accept any interference received,including interference that may cause undesired operation.IMPORTANT NOTE:Radiation Exposure Statement:This equipment complies with IC radiation exposure limits set forth for anuncontrolled environment. End users must follow the specific operatinginstructions for satisfying RF exposure compliance. To maintain compliancewith IC RF exposure compliance requirements, please follow operationinstruction as documented in this manual.This device has been designed to operate with an antenna having a maximumgain of 2.5dBi. Antenna having a higher gain is strictly prohibited perregulations of Industry Canada. The required antenna impedance is 50 ohms. 10

Equipment Checklist1.In a Base Handset package, please find the following components:a. Base Station x 1 (antenna installed)b. Base AC/DC Adapter x 1c. Handset x 1 (antenna installed)d. Handset Antenna x 1 (Long 1)e. Desktop Charger x 1f. Charger AC/DC Adapter x 1g. 1700mA Li-Ion Battery Pack x 1h. Telephone Cord x 1i. Quick Guidej. RJ45 cable x 12.In a Handset package, please find the following components:a. Handset x 1 (antenna installed)b. Handset Antenna x 1 (Long 1)c. 1700mA Li-Ion Battery Pack x 1d. Desktop Charger x 1e. Charger AC/DC Adapter x 1f. Quick Guide3.Optional Accessorya. Outdoor Antenna Kit (including antenna and cable)b. High-Gain Handset Antennac. Headset 11

Handset IllustrationAntennaBelt ClipHolderReceiver4-line LCDVolume control /ScrollingBroadcast keyEND & PowerON/OFF key2-WAY/INTERCOMTALK/FLASH/ (For SIP)MicrophoneBattery packTravel charger jackHeadset jack(2.5mm) 12

Handset FeaturesBasic Handset Features1.4-Line LCD (Liquid Crystal Display)a. The LCD display has LED (Light Emitting Diode) for backlighting.b. The 1st line of LCD consists of icons.c. Icons explanation from left to right(1)(2)12(3)L1S1RSSI level (Receive Signal Strength Indicator)(1)(2) (3) (4) (5)(6)During a call, the number of bars is proportional toDuraFon-SIPthe radio signal strength received.Link modeREDIALMENU(2.1) Call in-progress (ON/OFF-Hook)Indicates if the phone line is in the OFF-Hook status.(2.2) Intercom in-progressIndicates if Intercom mode is active.Indicates the Handset ID that is sending the intercom call.Line, Sound and Indication(3.1) Line IndicatorIndicates when using line 1 or the incoming call from FXO line.(3.2) SIP IndicatorIndicates when using SIP or the incoming call from SIP.(3.3) Enable ringer(3.4) Disable ringer(3.5) Ringer and vibrate mode(3.6) Vibrate mode(4)PA(5)11(6)(3.7) Message waiting indicatorDisable PA and indicate speaker phone(4.1) Indicates if the incoming broadcast is disabled.(4.2) Speaker indicatorIndicates if the speakerphone is active.Two-Digit Handset IDDisplays the 2-digit Handset ID of owner.Battery StrengthNumber of bars is proportional to the amount of battery time remaining.d. The 2nd and 3rd lines of the LCD, maximum 16-characters each, displaystatus, message, menu selections, or user-editable alphanumericalcharacters. 13

e.2.The last line displays the left and right soft keys.Ringera. Rings to an incoming call and intercom call.b. Distinctive alert sounds indicating various events:(1)(2)(3)(4)Re:3.4.Single beep: successful key entry.Double beep: indicates power on/off.Triple beep: failed operation.Periodic 1-Long 2-Short beeps (every 1 minute): low battery warning; out ofrange; call on hold.No beep: invalid key entry.TALK/FLASH ()a. Places or answers a telephone or intercom call.b. Sends a Flash signal to the phone line to retrieve a dial tone after the callends, or to perform the Call Waiting feature provided by local phonecompanies during a call.SPEAKERPHONE ()Press and hold the key for over 2-seconds to enable/disable the speakerphoneduring incoming, outgoing or intercom call.5.2-WAY INTERCOM (())a. Places an intercom call to another handset, a group handset (group paging)or all registered handsets.b. Intercom calls are digital, full duplex, and are conducted without theassistance of the base station.6.BROADCAST ()a. Half duplex broadcasting to handsets for immediate announcement.b. Half duplex broadcasting to base stations.Re:Press thethe broadcast function.7.key on the left top corner of the handset to activateLeft/Right Soft Keys (a. Make menu selection.) 14

8.Up () /Down () Scrolling Keysa. Scroll through records and menu selections.b. Adjust receiver voice volume when in the Talk mode.c. Pressto enter received call log when in the Standby mode.d. Press9.to enter phonebook when in the Standby mode.END; On/Off Key ()a. Ends a call.b. Leaves current menu operation, up one level.c. Press for 3-seconds to turn off the power.Additional Handset Features1.Multiple Handsets Registrationa. Up to 10 handsets can be registered to a base station.b. ID 10-19: Individual Handset IDs.c. ID 1 7: Group IDs. Handsets can “subscribe” from the handset menu togroup(s) and be paged when a landline caller or an intercom caller enters aGroup ID.2.Ringer Vibratora. Two (2) options for Line (incoming call) ringing and intercom ringing.b. Six (6)-level ringer volume selections(Off/Low/Medium/High/Vibrate/Vibrate & High) for each option.c. Eight (8) ringer type selections for each option.3.Caller IDDisplays incoming call phone number and name on the LCD (needs Caller IDservice from local telephone company).4.Call Waiting with Caller IDDisplays 2nd incoming call information on the same phone line when 1 st call is inprogress (needs Call Waiting with Caller ID service from local telephonecompany).5.Name Tagging with Caller IDMatch the Caller ID with the phone book entries; once matched, the LCDscreen will display the name or nickname instead of pure Caller ID info (needsCaller ID service from local telephone company). 15

6.DND (Do Not Disturb, i.e., Silent Ring)7.Call Logsa. Redial: Stores 10 phone numbers (up to 26-digits each) dialed mostrecently. Can perform last-number redial on all 10 numbers.b. Received and New Call Log: Total 50-entries (16-digit phone number, 16character names, and Date/Time stamp), needs Caller ID service from localtelephone company.c. Phone numbers and names can be saved into phone book while in display.8.Call Manager: Includes: blocking incoming call, outgoing call and assign linededication, line selection.a.Incoming Call:a-1. PA On/Off: Enable or disable the Broadcast feature from otherhandsets or the base station. When PA is Off, the handset cannot receiveBroadcast calls from the base station or other registered handsets, but itcan Broadcast to the base station or other registered handsets.a-2. Line On/Off: Enable or disable the ability to receive incoming callsfrom telephone line call. When Line is Off, the handset cannot receiveincoming calls from a telephone line call, but it can still make outgoingcalls.a-3. Int. On/Off: Enable or disable the Intercom from other handsets or thebase station. When Int. is Off, the handset cannot receive Intercom callsfrom the base station or other registered handsets, but it can Intercom tothe base station or other registered handsets.b.Outgoing CallSelect the mode of line selection (Auto/Manual/Predefine line/Off) whenyou make a line call.b-1. Auto: A handset will select one of available lines from subscribedbases before making an outgoing call. (Default)b-2. Manual: A handset will be prompted to select from a list of availablelines before making an outgoing call. (1 for telephone line, 5 for SIP call) 16

b-3. Off: Disable the capability to make an outgoing call.c.Call Barringc-1. Block users from dialing long distance or international calls.c-2. Up to 5-digits of each Call Barring setting, up to 5-entries allowed.Changing requires you to enter the “Call Settings” (MENU-4-3).Note: You must key in the accurate user ID and password to perform thisfeature. The default password is “0000.”9.Any Key Answer (exceptand SILENT soft Key)a. If you enable Any Key Answer while you have two incoming line callssimultaneously, you can answer the SIP call or PSTN call by pressingthe scrolling key.10. Key-Guarda. When the Key-Guard is selected, all keys will be locked.Press UNLOCK (Left) soft key followed by * to release it.b. The Key-Guard will be automatically enabled once returning back to idlemode for 15-seconds.11. Dialing Prefixa. Up to 14-digits, including pause(s), one access code can be preprogrammed to be added automatically in front of the dialed numberwhen dialing from call logs, phone book, and dial-and-send dialing.12. Call Holda. Places call on hold.13. Mutea. Press MUTE (Left) soft key during talk, the handset microphone will bemuted.Press UNMUTE (Left) soft key to release it.14. Phone Booka. 50-entries, each stores a phone number or handset ID (up to 26-digits) andname (up to 16-characters).b. Alphabetically sorted display and search by letter.c. Dial from display.d. During the stand-by mode, you can enter the phone book by pressing 17

e.the scrolling key.Phone Book transfer via airi. Transfer a specific Phone Book to one handset or all registeredhandsetsii. Transfer all Phone Books to one handset or all registered handsets15. Key Tonea. Four-level Key Tone volume selections (Off/Low/Medium/High).b. Four Key Tone type selections.16. Call Timersa. Displays call time duration for current call, during and immediately afterthe call.17. Programmable Feature Calla. Allows user to pre-program the most frequently used Feature codes intothe DuraFon-SIP, which is adjunct to the PBX system.b. Up to 10-entries can be saved.c. Once the feature code has been programmed, you can quickly performthose functions during the call by pressing the OPTION soft key.18. Menu Displaya. To avoid mis-setup in the “Call Settings”(MENU-4), “Phone Settings”(MENU-5), and “Base Settings” (MENU-6), these settings can be hidden.b. The Handset password is required before entering Menu Display (MENU8), the default handset password is “0000.”c. When disabling the settings, they will no longer be displayed unlessenabled by entering Menu Display again.19. PA On/Offa. Enable or disable the Broadcast function.b. When PA is Off, the handset cannot receive Broadcast from the basestation or other registered handsets; but it can broadcast to otherregistered handsets.20. Group Settinga. Allows the handset to subscribe to one or several groups.Re: Up to 7 groups (1 7) can be subscribed.21. Custom Namea. Change the “DuraFon-SIP” screen to the desired wording or info, such as 18

the handset user’s name.Re: Up to 32-characters can be entered.22. Change Pwda. Change the handset password, which requires entering the Call Barring(MENU-4-3) and Menu Display (MENU-8).Re: Default PIN is “0000.”23. DTMF Duration (from web)24. Programmable Flash Key Timing (from web)25. Assign Next Handset ID for New Handsetsa. Use a registered handset from MENU-6-1 to assign a Next Handset ID to anew handset.b. If you do not assign Next Handset ID, the system will automatically assign ahandset ID to a new handset.c. When entering the Base Settings, a PIN is required. The Default is “0000.”26. Clear Handseta. Use a registered handset from MENU-6-2 to remove the other registeredhandset, in case the other registered handset is defected.b. Once the other registered handset is clear, the user is able to register anew handset in its place.c. When entering the Base Settings, the PIN is required. Default is “0000.”27. Change PINTo change the base PIN, enter the “Base Settings” (MENU-6-3).a. Use a registered handset to change the PIN from MENU-6-3.b. The default PIN is “0000.”c. When entering the Base Settings, the PIN is required. The default PIN is“0000.”28. Auto Hang Up Feature (from web)a. From Web, “System-Base Settings-Auto Hang up” to

backup power supply. 8. Slots or openings in the produt’s housing are provided for ventilation. These openings must not be blocked or covered. Placing the product on a bed, carpeting, or other similar surface may block these openings and should be avoided. This produ