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§Introduction§Continuous Business Planning§Collaborative Development§Continuous Testing§Continuous Release and Deployment§Continuous Monitoring§Continuous Customer Feedback andOptimization§DevOps in BlueMix

Issues with traditional software delivery methodsBusinesses are challenged to meet time pressures with quality software.Typical Software Delivery Pain Points:34%41%of all new IT projects aredelivered late.experience delays are due toconfiguration anddeployment.BusinessOwnersLine ofBusinessapplications are rolled back dueto quality issues escaping intoproduction.IT OperationsDevelopment& TestGAPIt takes51%CustomersGAP4 – 6 weeksto complete a small release.* Forrester/IBM Study: A New View of IBM’s Opportunity for Integrated Optimized Systems Address , 2011** Forrester “Five Ways To Streamline Release Management”, 2011

Forces of changeMobile and social are changing customerexpectations.Focus of IT is changing from “systems of record” to“system of engagement”.Cloud and technology is blurring the traditional rolesbetween the Dev and Ops teams.

ContinuousBusiness PlanningPeopleAcceleratessoftware delivery –for faster time to valueBalances speed, cost, quality,and risk –for increased capacityto innovateContinuousCustomerFeedback andOptimizationContinuousMonitoringReduces time for customerfeedback –for improved customerexperienceCollaborativeDevelopment usFeedbackDevelop /TestDeployContinuous Release andDeploymentTechnologyProcessContinuousTesting

Develop/ TestSteerContinuousBusiness PlanningContinuously plan, measure, andintegrate business strategy andcustomer feedback into thedevelopment lifecycleDeployCollaborativeDevelopmentEnable collaboration betweenbusiness, development, and QAto deliver innovative and qualitysoftware continuouslyContinuous Releaseand DeploymentDeliver software to customersand internal users faster andmore frequently with betterquality, lower costs,and reduced riskContinuousTestingBluemix DevOpsServicesAgile planning and trackingApplication auto-scalingAppScan mobile analyzerContinuous delivery pipelineGit hostingContinuousMonitoringUnderstand and accommodate theuser perspective to achieve servicelevels with better visibility andcontinuous feedback across theentire software lifecycleContinuous CustomerFeedback and OptimizationReduce the cost of testing whilehelping development teams balancequality and speed§§§§§OperateProvide the visual evidence and fullcontext for analyzing customer behaviorand pinpointing pain points§§§§§Mobile application securityMobile dataMobile quality assuranceMonitor and analyticsPush§ RapidApps (beta)§ Server-side code§ Web IDE

Continuous business planning§ Helps continuously plan business needs§ Integrates customer feedback with businessstrategy§ Aligns customer feedback into the developmentlifecycle§ Focuses on “doing the right things”§ Focuses on business needs that add the mostvalueOutcomeFocused ntinuoussteering

Continuous business planningContinuousBusiness PlanningContinuousUser FeedbackandOptimizationSteerSteerDevOpsDevelop /Operate Continuous loyDeployContinuous Releaseand DeploymentHelps organizations focus onactivities where they will gainmost tionContinuousTesting§ Attacks the high value andhigh risk items first§ Predicts and quantifies theoutcomes and resources§ Measures honestly withdistributions of outcomes§ Learning what customersreally want and steer withagility

Continuous business planningContinuousBusiness PlanningContinuous UserFeedback andOptimization§ Rational Team Concert§ Rational DOORS NextGeneration§ CLMaaS§ JIRA§ Kanboard.netSteerCollaborativeDevelopmentand ringContinuousinnovation,feedback, andimprovementsDevelop/ TestContinuousTestingDeployContinuous Releaseand DeploymentLegendIBM Software Product / OfferingOpen Source / Third Party

Collaborative development§ Brings together customer and teamstakeholders towards a partnered goal§ Works within a time-boxed scope§ Focuses on delivering a tangible andfunctional business outcomeOutcomeFocused on acceleratedoutcomesToolingProcessDevOpseco-system

Continuous integration§ This refers to the best practice of integratingcode of the entire team regularly to verifythat it works well together.§ Each developer integrates daily, which leadsto multiple integrations per day.§ Integrations are verified by automatedbuilds that run regression tests to detectintegration errors as quickly as possible.§ Small incremental frequent builds help withearly error detection and less rework.§ Continuous integration is the best practicefor successful global pseco-systemFocused on error freeoutcomes

Continuous integration§ This refers to the best practice of integratingcode of the entire team regularly to verifythat it works well together.§ Each developer integrates daily, which leadsto multiple integrations per day.§ Integrations are verified by automatedbuilds that run regression tests to detectintegration errors as quickly as possible.§ Small incremental frequent builds help withearly error detection and less rework.§ Continuous integration is the best practicefor successful global pseco-systemFocused on error freeoutcomes

Collaborative development and continuous integrationCollaborativeDevelopment andContinuousIntegrationContinuous BusinessPlanningContinuous UserFeedback ingContinuousinnovation,feedback, andimprovementsDeployDevelop/ Test§ Rational Collaboration LifecycleManagement§ Rational Lifecycle IntegrationAdapter§ Rational Developer for System Z§ IBM Worklight Studio§ IBM UrbanCode Build§ Git§ Jenkins§ Gerrit§ BugzillaContinuousTestingContinuous Releaseand DeploymentLegendIBM Software Product / OfferingOpen Source / Third Party

Collaborative Development: Use caseClientConnected Car Solution want to expose billingsystem functions to customers.IBMThe issue: Data is spread across multiple legacyapps. Moreover, peak selling season coming up.Proposes Collaborative Development solution: UseAPIs to capture legacy billing system app data, createweb UI and mobile UI to make data accessible, andthen, host it on secure IBM Cloud.2Agreed aborativedevelopment teamInitial Use Cases andWire Frames and DeignAPI links and MobileApp PrototypesAPI links and MobileApp solutionAgreedOutcomes514PaidAcceptedPaidDeliver quality customer experiences with speed!3Extra time purchased forWeb / Mobile utcomesandRatesAccepted6Paid

The need for continuous testingTest Lab ComplexityTesting LaborPublic CloudRoutingService CollaborationThird-partyServicesTesting costsWeb /Internet 60%of large organizationsspend approximately25%–30% of projectbudget on ntDevelopmentGAPGAPContentProvidersPortalsData stingPrivate CloudDirectoryIdentityOther costsDevelopment VelocityEnterpriseService BusEnvironmentsTestTestGAPGAP 2-8ManualManualhandoffshandoffs weeksto deliver validated anualhandoffshandoffs 45%of customersexperience productiondelays.

Continuous testingIMPACT!CAUSESOLUTION§§§§Test delays and disruptionsHigher risk of component failureManual, inefficient, and inaccurateMore unplanned IT work§§§§?Manual provision of test environmentsManual gaps between automated processesManual installation / configurationManual test setup (backend providers, data setup, andresource dependency)AutomatedIntegration ntinuous Testing

Continuous testingCollaborative Developmentand Continuous IntegrationContinuous BusinessPlanningContinuous UserFeedback ntinuousTestingSteerContinuousinnovation,feedback, andimprovementsDeployContinuous Releaseand DeploymentDevelop/ TestHATcIntegration with RTCGreenhatDelphix (DatabaseVirtualization)§ Selenium§ JUnit§ Cucumber§§§§LegendIBM Software Product / OfferingOpen Source / Third Party

Continuous Release and Deployment: Continuous delivery§ This refers to the best practice of deploying coderapidly and safely into production-likeenvironments.§ Deployments kick off automated tests to ensurecomponents perform business functions asexpected.§ Every change is automatically deployed tostaging.§ Deployments are on-demand and self service.§ Applications can be deployed into productionwith a push of a button, when business is ready.OutcomeToolingProcessDevOpseco-systemFocused on rapid and automateddelivery

Continuous release and deploymentIMPACTCAUSE§ Delayed environments delivery § Delayed turn around fromdev to test and back § Manual, inefficient, inaccurate, and long§ High level of re-work and errors§ Costs increased§ More unplanned IT work§ Manual environments planning / delivery§ Manual provision of dev environments§ Manual installation / configuration of badly-documented OS / MW / APPS§ Manual integration (back end providers, data setup and resourcedependency)HybridPrivateSOLUTION?IBM UrbanCodeDeployContinuous DeployProductionContinuous IntegrationContinuous DeliveryApplication ceStorageBackup andRecovery

Continuous release and deploymentCollaborative Developmentand Continuous IntegrationContinuous BusinessPlanningContinuous User Feedbackand nuousTestingSteerContinuousinnovation,feedback, andimprovementsDevelop/ TestDeploy§ IBM UrbanCodeDeploy with Patterns§ IBM UrbanCodeRelease§ ChefContinuous Release§ Puppetand Deployment§ Juju§ Docker§ AnsibleLegendIBM Software Product / OfferingOpen Source / Third Party

Continuous customer feedback and optimizationFocused on learning and fine tuningOutcomeToolingProcessDevOpseco-system§ Efficient DevOps allows faster feedback.§ Continuous customer feedback and optimizationprovides visual evidence and full context to analyzecustomer behavior, pinpoint customer struggles, andunderstand customer experiences using web ormobile applications.§ Experimentation, learning through first-hand clientexperiences, and continuous feedback are critical tobeing successful in this new world.§ Delivering a minimal viable product, learning, andpivoting in a responsive way will challenge the statusquo.§ Instrumented feedback along with sponsor usersconnected into cross functional feature teams can bean incredible combination.§ Evolve in a disruptive yet healthy way that enables theteam to innovate while remaining connected with thesystem of record team where the data andtransactions live.

Continuous customer feedback and optimizationFocus on user engagementand feedbackOrganizations are challenged to apply new approachesto assessing the quality of their mobile apps.Need for rapid responseWe must be much more efficient and effective in ourtesting and assessment of mobile app quality.