Legato NetWorker Release 7.3Multiplatform VersionAdministration Guidelegato

Copyright 1990 - 2005 EMC Corporation. All rights reserved.EMC believes the information in this publication is accurate as of its publication date. The information issubject to change without notice.THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." EMC CORPORATION MAKES NOREPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION INTHIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.Use, copying, and distribution of any EMC software described in this publication requires an applicablesoftware license.EMC Legato NetWorker, Release 7.3, Multiplatform Version, Administration GuideDecember 28, 2005e2-2227-01EMC2, EMC, EMC ControlCenter, AlphaStor, ApplicationXtender, Catalog Solution, Celerra, CentraStar,CLARalert, CLARiiON, ClientPak, Connectrix, Co-StandbyServer, Dantz, Direct Matrix Architecture,DiskXtender, Documentum, EmailXtender, EmailXtract, HighRoad, Legato, Legato NetWorker,Navisphere, OpenScale, PowerPath, RepliStor, ResourcePak, Retrospect, Smarts, SnapShotServer,SnapView/IP, SRDF, Symmetrix, TimeFinder, VisualSAN, VSAM Assist, Xtender, Xtender Solutions, andwhere information lives are registered trademarks and EMC Developers Program, EMC OnCourse, EMCProven, EMC Snap, EMC Storage Administrator, Access Logix, ArchiveXtender, Authentic Problems,Automated Resource Manager, AutoStart, AutoSwap, AVALONidm, C-Clip, Celerra Replicator, Centera,CLARevent, Codebook Correlation Technology, Common Information Model, CopyCross, CopyPoint,DatabaseXtender, Direct Matrix, DiskXtender 2000, EDM, E-Lab, EmailXaminer, Enginuity, eRoom,FarPoint, FLARE, FullTime, Graphic Visualization, InfoMover, Invista, MirrorView, NetWin, NetWorker,OnAlert, Powerlink, PowerSnap, RepliCare, SafeLine, SAN Advisor, SAN Copy, SAN Manager, SDMS,SnapImage, SnapSure, SnapView, StorageScope, SupportMate, SymmAPI, SymmEnabler, SymmetrixDMX, UltraPoint, Viewlets, VisualSRM, and WebXtender are trademarks of EMC Corporation. All othertrademarks used herein are the property of their respective owners.Portions created by JGoodies are Copyright (c) 2002-2005 JGoodies Karsten Lentzsch. All rights reserved.

ContentsPreface . 13.Audience. 13.Organization . 13.Related Documentation . 15.Conventions Used in This Guide . 16.Where to Get Help. 17.Your Comments. 18.Chapter 1: Overview. 19.The NetWorker Environment . 19.NetWorker Features . 21.Common NetWorker Tasks . 23.NetWorker User Interfaces . 25.NetWorker Services. 41.Chapter 2: Backing Up Data . 47.Scheduled Backups. 47.Save Sets . 57.Ad Hoc Backups . 60.Verifying Backed-Up Data . 66.Password Protecting Windows or NetWare Backup Data . 67.Encrypting Backup Data . 68.Compressing Backup Data. 71.Special Data Handling for NetWorker Clients on Windows . 72.Backing Up NetWorker Console Management Data . 72.Backing Up Windows Mount Points. 74.Backing Up the Windows Content Index Server. 77.EMC Legato NetWorker, Release 7.3, Multiplatform VersionAdministration Guide3

ContentsBacking Up Windows DHCP and WINS Databases . 78.Windows Backup and Recovery Notes . 79.Customizing the Backup Command. 82.Considerations for Backing Up Raw Partitions . 92.Backing Up a Mapped Drive . 93.Chapter 3: Configuring Libraries and Devices.95.Devices and Libraries. 95.Storage Nodes . 96.Dynamic Drive Sharing . 102.Autodetection of Libraries and Devices. 111.Add (Configure) Libraries . 115.Library Reconfiguration . 119.Add (Configure) Stand-Alone Devices . 121.Deleting Libraries and Devices . 123.Library Slots . 124.Troubleshooting . 126.Chapter 4: Backup Groups and Schedules . 127.Overview of NetWorker Scheduling . 127.Backup Groups . 128.Managing Backup Groups. 134.Bootstrap Report Generation and Printout. 136.Backing Up Open Files . 136.Schedules . 138.Backup Levels. 148.Save Set Consolidation. 157.4EMC Legato NetWorker, Release 7.3, Multiplatform VersionAdministration Guide

ContentsChapter 5: Browse and Retention Policies . 163.About Browse and Retention Policies . 163.Managing the Data Lifecycle . 170.Browse and Retention Policies for Ad Hoc Backups . 176.Modifying the Browse and Retention Policy on a Save Set. 177.Chapter 6: Directives . 179.Directives Overview. 179.Creating a Global Directive Resource . 180.Editing a Global Directive Resource. 181.Deleting a Global Directive Resource. 181.Copying a Global Directive Resource. 181.Applying Directives . 182.NetWorker User Program Local Directives. 184.Preconfigured Global Directive Resources. 186.Format of Directive Statements . 188.Application Specific Modules (ASMs). 191.Chapter 7: Sorting Backup Data . 197.Media Pools. 197.Label Templates . 211.Chapter 8: Archiving . 219.Overview of Archiving. 219.Permissions for Archiving . 222.About Archive Pools . 224.Archiving Data Procedures. 225.Retrieving Archived Data. 232.Archive Request Management . 236.EMC Legato NetWorker, Release 7.3, Multiplatform VersionAdministration Guide5

ContentsChapter 9: Cloning Backups. 237.Overview of Cloning . 237.Volume Cloning. 240.Save Set Cloning . 241.Manual Clone Operations . 250.Recovering Cloned Data . 251.Cloning Archived Data . 252.Directing Clones to a Special Storage Node. 252.Considerations for File Type and Advanced File Type Devices. 254.Chapter 10: Staging Backups . 255.Save Set Staging . 255.Working with Staging Policies . 256.NetWorker DiskBackup . 260.Chapter 11: Device Operations. 291.Compatible Block Size for UNIX and Microsoft Windows . 292.Library Device Maintenance. 294.Device Parameter Settings . 297.Common Device Interface. 301.Nonrewinding Tape Device Usage (UNIX/Linux Only). 302.Block Size Mode (UNIX/Linux Only) . 303.Silos . 303.Miscellaneous Device Operations. 311.Tips for Using Libraries . 314.Chapter 12: Media Management .319.Storage Management Operations . 319.Auto Media Management . 322.Volume Operations . 324.Media Handling Errors . 348.6EMC Legato NetWorker, Release 7.3, Multiplatform VersionAdministration Guide

ContentsMedia Management in a Silo . 349.Volume Save Sets . 355.Chapter 13: Recovering Data . 361.Choosing a Recovery Method . 361.Recovering by File Selection . 362.Recovering by Save Set Selection . 373.Disaster Recovery . 380.Recovering Encrypted Data. 380.Directing Recoveries to Another Client. 381.Recovering Online Indexes for a NetWorker Server . 389.Recovering the Console Database. 393.Moving a NetWorker Client to a New NetWorker Server. 393.Recovering the Windows System Configuration . 394.Recovering Windows Volume Mount Points. 402.Recovering Windows DHCP and WINS Databases . 405.Restoring a Windows Content Index Server. 406.Chapter 14: Reporting. 407.Gathering Report Data . 407.Data Retention and Expiration Policies . 409.Report Categories . 412.Configuring Reports. 415.Viewing Reports . 420.Preconfigured Reports. 430.Customizing and Saving Reports . 456.Sharing Reports. 458.Exporting Reports. 459.Command-Line Reporting . 460.Printing Reports. 462.EMC Legato NetWorker, Release 7.3, Multiplatform VersionAdministration Guide7

ContentsChapter 15: Monitoring. 463.Overview of Monitoring . 463.Events . 463.Monitoring Window. 469.Chapter 16: Console Server Management. 483.Managing Console Server Users . 483.Moving the Console Server Component . 490.Managing Product Licenses. 492.Setting System Options. 496.Setting Environment Variables. 502.Using the Console Configuration Wizard . 505.Displaying International Fonts in Non-US Locale Environments. 505.Chapter 17: NetWorker Server Management. 507.Enterprise. 507.Configuring a NetWorker Server . 519.Improving Backup Performance. 520.Managing Server Access . 522.NetWorker User Groups. 525.Server Communication Issues within Microsoft Windows. 531.Notifications. 532.Indexes. 543.Message Log Management. 555.Chapter 18: NetWorker Client Management .559.NetWorker Client Overview. 559.Client Configuration. 560.NetWorker Authentication . 563.Multiple Clients from the Same Computer . 575.Adding or Changing the NetWorker Servers for a Client . 577.Client Priority. 578.8EMC Legato NetWorker, Release 7.3, Multiplatform VersionAdministration Guide

ContentsChapter 19: Cluster Support . 579.Cluster Terminology . 579.Cluster-Aware and Cluster-Unaware NetWorker Servers . 580.Backing Up Data on Windows Cluster Environments. 581.Backing Up Data on UNIX Cluster Environments. 584.Configuring a Virtual Client to Back Up to a Local Storage Node . 589.Configuring an External Client to a Virtual Server . 590.Recovering Data in a Windows Cluster Environment. 590.Recovering Data in a UNIX Cluster Environment. 591.Tracking Scheduled Saves. 592.Using a Physical Storage Node with a Virtual Server on UNIX Cluster Platforms . 596.Using Autochangers and Stand-Alone Tape Devices . 598.NetWorker Cluster Licensing. 612.Client Configuration Wizard Support Requirements. 614.Chapter 20: NetWorker Server Support for NDMP . 615.Overview of NDMP . 615.Supported NDMP Configurations . 616.Requirements for and Limitations of NDMP Support. 623.Configuring the NetWorker Server for NDMP Operations . 630.Performing NDMP Backups. 644.Performing NDMP Recoveries . 652.NDMP Cloning. 662.Ancillary Product Information. 664.Chapter 21: SNMP Module. 687.SNMP Traps . 687.Configuring NetWorker SNMP Notifications . 688.Configuring SNMP Management Software. 691.EMC Legato NetWorker, Release 7.3, Multiplatform VersionAdministration Guide9

ContentsChapter 22: Support for Microsoft Removable Storage. 693.Microsoft Removable Storage. 693.Types of Support for Removable Storage. 695.Removable Storage Media Pools. 697.Usage Scenarios. 699.Configuring the NetWorker Server for Removable Storage . 702.Library Operations with Removable Storage . 706.Device Cleaning . 716.Considerations for Uninstalling the NetWorker Software . 716.Chapter 23: Support for Microsoft SharePoint Portal Server .717.Microsoft SPS . 717.The SHAREPOINT Save Set . 719.SPS Backup . 720.SPS Recovery. 722.Performing an SPS Disaster Recovery . 725.Chapter 24: Support for Microsoft Automated System Recovery. 727.Microsoft ASR . 727.NetWorker Support for ASR. 728.ASR Backup. 730.Creating an ASR Disk . 731.Using the ASR Disk to Recover a NetWorker Client. 735.Limitations and Special Considerations . 739.Chapter 25: DiskXtender Data Manager File System Support. 741.Supported Configurations . 741.DiskXtender Data Manager File System Overview . 742.Backup of DXDM File Systems . 745.Recovery of DXDM File Systems. 748.10EMC Legato NetWorker, Release 7.3, Multiplatform VersionAdministration Guide

ContentsChapter 26: Volume Shadow Copy Service . 753.Overview of VSS . 753.VSS and the Backup Process . 754.Controlling VSS from NetWorker Software. 756.Chapter 27: Troubleshooting . 763.Before Contacting Technical Support. 763.NetWorker Functionality Issues. 766.Devices and Autochangers. 781.NetWorker Locale and Code Set Support . 786.Resource Database Notes . 787.Network and Server Communication Errors . 789.NetWorker Archiving and Retrieval . 801.Storage Nodes. 802.Console Error Messages and Corrective Actions. 804.Console Log Files. 809.Console Troubleshooting Notes and Tips . 810.Appendix A: SYS

EMC Legato NetWorker, Release 7.3, Multiplatform Version Administration Guide 13 Preface This guide is part of the EMC Legato NetWorker documentation set. For a complete list of documents related to the use of this product, see "Related Documentation" on page 15. This guid