DEFINING THE FUTUREOF CYBER SECURITY,TOGETHERSymantec and its partnercommunity are defining the futureof cyber security, togetherGuide to the Symantec Secure One partner programOneCompanyFebruary 6, 2017OneComprehensiveEnterpriseSecurityPortfolioOne PartnerCommunityOne PartnerProgram

TABLE OF CONTENTSSecure One ProgramOverviewExecutive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Secure One Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Secure One Competency Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Secure One DetailsBenefitsFinancial Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Business Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Code of Conduct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11About Symantec Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12p. 2

SECTIO N 1Secure One OverviewAt Symantec, partners are essential to the success and growth of our business. We live in a culture of building strong partnerships bystriving to execute a shared, focused and purposeful strategy to provide unsurpassed value to our partners. That has not changed withthe integration of Blue Coat. Today, Symantec stands as a fully-integrated company with a comprehensive Enterprise security portfoliodelivered to our mutual customers by one Symantec partner community. We took the best of Symantec’s and Blue Coat’s partnerprograms and created a single, simple, and rewarding Secure One partner program.Secure One is built on a foundation of competencies enabling you to deliver an exceptional customer experience and helping youdrive new growth for your business. Progress up the tiers as you continue to grow your new business and to develop your expertisein Symantec’s comprehensive portfolio of products and services. Symantec and the Secure One team are committed to making yousuccessful and helping you prosper by doing what you do best.Easy to NavigateManage your Business More EfficientlyWith just two competencies and four partner tiers,With front-end discounts* you have better visibility ofyou’ll quickly start earning rewards.expected profitability. You get an immediate margin,at the time the deal closes.Aligns to your Business ModelWe’ve built flexibility into the program so you can easilyMore Opportunities to Earnmove up the metal tiers to Platinum, whether you are anYou can now earn full Opportunity Registration onexpert in one security field or sell a variety of solutionsnon-standard deals, Gold and Platinum partners canto multiple customer segments.apply for development funds, protect your renewals**,and earn a Performance Rebate** tied to specific salesCovers Entire Portfolioplays, depending on eligibility and status.The Secure One program recognizes and rewards the totalvalue of your combined Symantec Enterprise business, andnow you have more opportunity to cross-sell and upsell.*Symantec will provide sufficient discount to the participating Distributor to enable them to provide you with an additional recommended discounton closed deals approved via the Opportunity Registration portal or Margin Builder Tool, as applicable. Any actual pricing will ultimately be as agreedbetween you and the Authorized Distributor.**Restrictions may applyp. 3

About this Program GuideThis Guide is intended for partners applying to Secure One, and is an integral part of the Secure One Agreement. Symantec may postor publish Supplements to the Secure One Guide that provide more information or terms on Secure One Competencies and benefits.This Guide and any subsequent Supplements are considered terms in Secure One. Some Supplements and other information may bespecific to certain regions and/or partner groups. Symantec reserves the right, at our sole discretion, to decide when our posted factsheets and program information may supplement or modify this Secure One Guide.Please review this Guide carefully, along with the other Supplements to Secure One posted on PartnerNet. Together with the SecureOne Terms, this Guide and the Supplements provide the terms of participation in Secure One. Please visit PartnerNet frequently for themost updated information and versions of this Guide. If you (on behalf of yourself or your employer) represent yourself as a Secure Onemember, or if you request, access, or use any benefits under Secure One, you are agreeing to the terms and definitions of this Guideunder Symantec’s then-current policies and Secure One enrollment terms.SECTI ON 2Executive SummarySymantec places a high value on building strong relationships with our partners. With the integration of Blue Coat, we now havethe most comprehensive Enterprise security portfolio. Add to that our strong brand recognition and we are uniquely equipped tosolve even the most complex challenges around the world, together.Grow your security business and gain more rewards with Secure One.FOCUS: Designed for partners strong in the security marketBuild upon your existing skills to extend your product delivery and services capabilities through Secure One Competencies.Competencies are specifically designed to better enable you to solve customers’ security challenges from the smallestbusiness to the largest enterprise.ACHIEVE: Simple Requirements, Predictable Benefits and RewardsDevote less time to managing your Secure One membership and spend more time on your customers. Secure One has simple,easy to understand requirements, benefits and rewards. Evolve your business by expanding your offerings into the newSecure One Competency area including the Blue Coat portfolio, and attaining higher tiers. It’s that easy.REWARDING: Sell More, Grow More, Earn MoreAccess financial and business benefits that payout when a deal is closed. Grow your business by reaching higher bookingsand expanding your competencies. Increase your revenue with access to more opportunities than ever before to incrementallyearn more.p. 4

SECTI ON 3Secure One StructureThe Secure One framework offers you differentiated rewards based on the value you deliver to customers and your commitment to yourpartnership with Symantec. Secure One offers four membership tiers: Registered, Silver, Gold and Platinum. Each tier provides potentialto increase your rewards and revenue as you grow with us.Partners advance through the tiers by achieving Secure One Competencies that may require attainment of tier-specific bookingsthresholds and solution-based accreditationsSecure One TiersRegisteredGoldAs a Registered tier partner, you have taken the first step inAs a Gold tier partner, you have invested in your Symantecbuilding your partnership with Symantec. Registered tier withinpartnership through the achievement of the next level of revenueSecure One does not require a competency achievement.threshold requirements and at least one Gold CompetencySilverPlatinumAs a Silver tier partner, you have exceeded the minimum revenueAs a Platinum tier partner, you are one of Symantec’s mostthreshold in any one competency. Silver tier within Secure Oneinvested partners and have achieved the highest leveldoes not require a competency certification achievement.of performance in meeting increased revenue thresholdrequirements and at least one Platinum Competency.Core SecurityAnnual New Bookings PerformancePLATINUMGOLDSILVERModerate BookingsMinimum BookingsREGISTEREDTIER REQUIREMENTSHigh BookingsN/AEnterprise SecurityAnnual New Bookings Performance Accreditations RequirementsPLATINUMGOLDSILVERREGISTEREDHigh BookingsModerate BookingsMinimum BookingsN/A3 Accredited Specialists2 Accredited Specialists0 Accredited SpecialistsN/ATIER REQUIREMENTSp. 5

Secure One Competencies1accreditations to sell solutions in the Enterprise SecurityCompetencies are the foundation of Secure One. They are designedCompetency, depending on the metal tier. To become a Goldto recognize and reward the expertise and value you deliver to yourpartner, you must achieve a minimum of two accreditations.customers. There are two competencies in Secure One:To become a Platinum partner, you must achieve a minimum ofCore Security and Enterprise Security.three accreditations. We have built flexibility into this requirement,so that you can align your technical training to your businessCore Security Competencymodel. You may choose to be accredited in one single solutionCore Security includes the Symantec solutions that you typicallycategory, as an expert in that field. Or you may choose to be accred-sell in a volume transaction sale. We do not require accreditationsited in multiple solution categories, as someone who sells multiplefor the Core Security Competency, however, extensive modules ofsolutions to a variety of customer segments. The choice is yours.optional sales and technical training for each solution family withinthis competency is available for you to learn as much as you can toThrough achievement of Competencies, partners will have accessserve our mutual customers rewards and benefits based on the following criteria:Enterprise Security CompetencyCapabilityEnterprise Security includes both the Symantec and Blue CoatSymantec Technical Specialists (“STS”) with technical sales capa-solutions that you sell in a high-touch, solution sale. Because thesebilities that map to customer sales cycle. STS accreditations aretypes of sales require deep solution knowledge, we requirerequired for the Enterprise Security Competency only.Core SecurityPRODUCT TO COMPETENCY Endpoint Protection Encryption* Ghost* Web & Email Security VIP Access Manager* Security Suites Advanced Threat Protection Internet of Things NEW! Cyber Skills Development*Enterprise SecurityPRODUCT TO COMPETENCY Data Loss Prevention Managed Security Services Blue Coat Web Security Endpoint Management User Authentication DeepSight Security Intelligence Blue Coat Performance Data Center Security Incident Response Blue Coat Security Analytics Blue Coat Platform Services* Product solutions moved from Enterprise Security into Core Security Competency1 Availability and requirements for each Competency vary. Please contact your regional Partner Program Manager for more details.p. 6

Secure One Competency DescriptionCORE SECURITY COMPETENCYCORE SECURITYPartners with the Core Security Competency demonstrate experience in delivering endpoint management and protection capabilitiesfor traditional endpoints (laptops, desktops and servers) as well as modern endpoints (mobile devices and tablets).ENTERPRISE SECURITY COMPETENCYENDPOINT AND DCSPartners who sell Endpoint and DCS are recognized for their expertise helping customers address more advanced threatsand targeted attacks across multiple control points, including endpoint, network and email.Symantec Endpoint ManagementSymantec Data Center SecurityINFORMATION PROTECTIONPartners who sell Information Protection are recognized for their expertise helping customers protect and control access totheir data wherever it is located: on premises, in transit, or in the cloud. They have visibility and control over how users arestoring, accessing and sharing information.Symantec Data Loss Prevention (DLP)Symantec User AuthenticationCYBER SECURITY SERVICESPartners who sell Cyber Security Services are recognized for their expertise in helping customers understand the strengthsand gaps within the customer’s security program. Partners help their customers to strengthen their security posture andextend their current operations capabilities with better threat insight and faster detection and response capabilities acrossthe entire attack lifecycle – before, during, and after an attack.Symantec Managed Security Services (MSS)Symantec DeepSight Security IntelligenceSymantec Incident ResponseWEB & CLOUD SECURITYThese solutions partners who sell Web & Cloud Security are recognized for their expertise helping customers with Web & Cloudsecurity. The Web & Cloud Security category require partners to complete a set of compliance requirements and be certifiedfor a deeply technical sale.Secure Web GatewayNetwork Performance OptimizationNetwork Forensics: Security AnalyticsCloud Application Security*NOTE: VIP Access Manager only is part of Core Security since it is on the Express SMB price list. VIP stand-alone and Public Key Infrastructure are part of the Symantec User Authentication”solution family in the Enterprise Security Competency since they are on the Corporate price list only.For a detailed product list, please consult the Secure One Competency to Product Mapping Guide on PartnerNetp. 7

SECTI ON 4Secure One BenefitsSecure One offers benefits to partners based on both Competency and program membership tier. These benefits are designedto help you deliver solutions that customers trust, help you grow your business, and accelerate your success.Core SecurityAnnual New Bookings PerformancePLATINUMGOLDSILVERREGISTEREDModerate BookingsMinimum BookingsN/A Eligible for PlatinumPerformance Rebate* (PPR) Access to activity-baseddevelopment funds Opportunity Registration All benefits of a Goldpartner All benefits of a Silverpartner Access to basic sales,marketing, and technicalbenefitsTIER REQUIREMENTSHigh BookingsTIER BENEFITS Discount advantage withRenewal Incumbency* foreligible solutions Enhanced sales, marketing,and technical benefits Margin Builder*, whereavailable All benefits of a Registered partnerEnterprise SecurityAnnual New Bookings Performance Accreditations RequirementsPLATINUMGOLDSILVERREGISTEREDHigh BookingsModerate BookingsMinimum BookingsN/A3 Accredited Specialists2 Accredited Specialists0 Accredited SpecialistsN/A Higher discount on Opportunity Registration* Access to activity-baseddevelopment funds Opportunity Registration Eligible for PlatinumPerformance Rebate* (PPR) Higher discount on Opportunity Registration Discount advantage withRenewal Incumbency* foreligible solutions Access to basic sales,marketing, and technicalbenefits All benefits of a Goldpartner All benefits of a Silverpartner Enhanced sales, marketing,and technical benefitsTIER REQUIREMENTSTIER BENEFITS Margin Builder*, whereavailable All benefits of a Registered partner*Subject to applicable terms and conditions. May vary by region and country.p. 8

SECTI ON 5Secure One Financial BenefitsEarn more rewards, expand your market footprint and grow your business with Symantec’s performance-based financial benefits.More Benefits by Expanding Your Market Footprintthe enhanced Opportunity Registration benefit. Discounts mayGold and Platinum tier partners can enrich their investment withvary by region.Symantec Partner Development Fund (SPDF), a benefit designedto enhance your growth and marketing initiatives through pooleddevelopment funds.More Rebates by Growing Your BusinessPlatinum tier partners may be eligible for our PlatinumPerformance Rebate benefit. The rebate is focused on specificMore Discount on SMB deals with MarginBuilder*sales plays and requires partners to meet a specific growthAvailable through the Margin Builder Tool, eligible partnerstarget to receive the rebate. Restrictions may apply.can earn a recommended additional discount for new businessopportunity identification and closure on qualifying Core Securitysolutions. Availability may vary by region.More Benefit by Renewing your CustomersGold and Platinum tier partners get a discount advantage eachtime they renew their customers. This benefit will be limited toMore Rewards with Opportunity Registrationexisting Blue Coat solutions at the start of the Symantec SecureAvailable through the Opportunity Registration portal accessed viaOne program. Over time, Symantec solutions will be added inPartnerNet, eligible partners can earn upfront discount for closedas appropriate. Restrictions may business opportunities not forecasted by Symantec throughFinancial BenefitsPLATINUMGOLDSILVERREGISTEREDDeal Registration*Front-end DiscountDeal Registration*Front-end DiscountDeal Registration*Front-end DiscountMargin Builder Margin Builder Margin Builder Margin Builder *Deals 10K 1,000 seatsDeals 10K 1,000 seatsDeals 10K 1,000 seatsDeals 10K 1,000 seatsOpportunity RegistrationOpportunity RegistrationOpportunity RegistrationDeals 10KDeals 10KDeals 10KRenewal Incumbency**Renewal Incumbency**Renewal Incumbency**Symantec Partner Development FundSymantec Partner Development FundPlatinum PerformanceRebate***Discount will be made available to the partner’s nominated Symantec Authorized Distributor. Actual pricing for the partnerwill be agreed upon between the partner and the Authorized Distributor** Restrictions applyp. 9

S EC TIO N 6Secure One Business Benefits (Non-Financial)Secure One offers a host of planning, enablement, marketing and technical benefits that are aligned to your business cycle anddesigned to support your growth objectives. These benefits align to your business cycle: Plan, Enable, Market, and Support.* Access to benefits may vary by region and country, and is based on program membership tier, competency level and eligibility criteria. Some benefits apply to definedproduct sets. Language limitations may apply to some benefits. Certain benefits may have additional terms and conditions as found on PartnerNet, if applicable.All benefits are provided on a reasonable efforts basis, resources permitting.** Product restrictions may apply.*** Access to benefits may vary by eligibility criteria.p. 10

SECTI ON 7Code Of ConductSymantec appreciates your input and encourages you to report anybusiness conduct concern. All concerns are taken seriously andretaliation against anyone who raises an allegation in good faithis prohibited. Symantec is committed to the highest standards ofbusiness conduct. Symantec offers an alert line as a secure andindependent resource for voicing or reporting a concern.To report a concern:Within the U.S./Canada: 1-866-833-3430 internationally: Email: [email protected] you need an interpreter to assist you during your call, pleaseinform the Ethics Line specialist. Global Toll-free 24 hours a day 7 days a week Confidentialp. 11

About SymantecSymantec Corporation (NASDAQ: SYMC), the world’s leadingcyber security company, helps organizations, governmentsand people secure their most important data wherever it lives.Organizations across the world look to Symantec for strategic,integrated solutions to defend against sophisticated attacksacross endpoints, cloud and infrastructure. Likewise, a globalcommunity of more than 50 million people and families rely onSymantec’s Norton suite of products for protection at home andacross all of their devices. Symantec operates one of the world’slargest civilian cyber intelligence networks, allowing it to seeand protect against the most advanced threats. For additionalinformation, please visit or connect with uson Facebook, Twitter, and LinkedIn.Symantec Corporation World Headquarters350 Ellis StreetMountain View, CA 94043 USA 1 (650) 527 80001 (800) 721 2017 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and the Checkmark Logo are trademarks or registeredtrademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.p. 12

Symantec Managed Security Services (MSS) Symantec DeepSight Security Intelligence Symantec Incident Response WEB & CLOUD SECURITY These solutions partners who sell Web & Cloud Security are recognized for their expertise helping customers with Web & Cloud security The Web & Cloud Security cate