Transcription
LogMeIn Central Getting Started
ContentsWelcome to LogMeIn Central.3How to Create a LogMeIn Account.4Installing LogMeIn Host Software.5Which Computers Need the LogMeIn Host Software?.5System Requirements – Host Computer.5Downloading and Installing LogMeIn Host Software.5LogMeIn and Firewalls.6Working with Computers in Your LogMeIn Account.7Viewing Your LogMeIn Computers.7Tile View.8List View.8Detail View.9Connecting to a Host Computer.10Connection Prerequisites.10How to Connect to a Computer in Your LogMeIn Account.10How to Connect to a Computer Using a Desktop Shortcut.11How to Connect to a Computer Using LogMeIn Ignition or Ignition for iPhone.11About Authenticating to LogMeIn Host Computers.11How to Change Your Computer Access Code.12How to Wake a Computer that is in Sleep Mode or Powered Off .12For More Information.14Legal Notice.15iiLogMeIn Central Getting Started
Welcome to LogMeIn CentralLogMeIn Central is LogMeIn’s subscription-based Essential Remote Management solution.Foremost, LogMeIn Central is a powerful toolkit for managing computers that are running a LogMeIn host (eitherLogMeIn Pro² or LogMeIn Free).LogMeIn Central also lets you deploy and configure LogMeIn Hamachi² networks and clients.About this DocumentLogMeIn Central documentation covers features found only in LogMeIn Central.See the LogMeIn Pro² User Guide or LogMeIn Free User Guide for more information about LogMeIn host software.Other ResourcesLogMeIn Central User GuideLogMeIn Central Product PageLogMeIn Central Knowledge BaseCopyright 2010 LogMeIn, Inc.3
How to Create a LogMeIn AccountYou must have a LogMeIn account to use LogMeIn software and services.Once you have created your account, you will be able to add computers to your account.1. Go to www.LogMeInCentral.com.2. Click Create an account in the upper-right corner.The registration form is displayed.3. Fill in the registration form and follow all on-screen instructions.Upon completing the account form you will be sent a confirmation email.4. Carefully follow all instructions in the email you receive from LogMeIn regarding account activation.4LogMeIn Central Getting Started
Installing LogMeIn Host SoftwareLogMeIn Central works with computers that are running LogMeIn host software or LogMeIn Hamachi². Review thissection to learn how to install host software to computers that you want to access using LogMeIn Central.Which Computers Need the LogMeIn Host Software?You must install LogMeIn host software on any computer you want to be able to access remotely using LogMeInCentral. You do not need to install LogMeIn host software to the device used to access another computer.System Requirements – Host ComputerBefore installing LogMeIn host software on the computer you want to access remotely, make sure the device meetsthe following requirements.Supported Operating SystemsDownloading and Installing LogMeIn Host SoftwareInstall LogMeIn host software on any computer you want to access remotely. Installation is a simple process aidedby Wizards. You must have a LogMeIn account You must be physically present at a computer that you want to be able to access remotelyFollow this procedure:1. Go to www.LogMeIn.com.2. Log in to your account using your LogMeIn account ID (email address and LogMeIn password).The LogMeIn Central Home tab is displayed.3. On the My Computers page, click the Add Computer link.4. Select the product to install and click Continue.5. Select a subscription to apply and click Continue.6. Follow all on-screen instructions.Important: If asked to create a Computer Access Code during the download process, be sure to rememberthe code! You will need it when connecting to the computer. The Computer Access Code cannot beretrieved, but it can be changed directly on the host. See How to Change Your Computer Access Code onpage 12.For troubleshooting assistance, visit the Knowledge Base.Copyright 2010 LogMeIn, Inc.5
LogMeIn and FirewallsLogMeIn is compatible with all major security suites. Some configuration may be required to make LogMeIn workwhen the host is behind a firewall.Important: If prompted, you must allow the LogMeIn.exe program file to communicate over the Internet.For troubleshooting assistance, visit the Knowledge Base.Tip: The LogMeIn Community is an excellent source of information from other LogMeIn users.6LogMeIn Central Getting Started
Working with Computers in Your LogMeIn AccountViewing Your LogMeIn ComputersThe Home TabWhile logged in to your account, use the LogMeIn Central Home tab to access and manage your LogMeIn hostcomputers.Computer Listing OptionsUse the List buttons to change how computers are displayed.Figure 1: List buttons: Tile View, List View, Detail ViewHide Groups on the Computer listClick the Groups button to view your computers in a simple list, without showing groups.Figure 2: The Groups buttonManage GroupsClick Manage to work with groups. Add a new group Edit a group name Delete a group Change the computers in a groupRight-Click for Available ControlsRight-click any computer name to view a menu of available controls.Copyright 2010 LogMeIn, Inc.7
Figure 3: Right-click any computer name to view a menu of available controls.Tile ViewTry Tile view for a graphic view of computers in your account. Tile view is ideal if you have only a few computersin your account.High Visibility ControlsFigure 4: Tile viewList ViewTry List view for a clean, simple view of computers in your account. List view shows the most computers at onetime, making it an excellent choice if you have many computers in your account.8LogMeIn Central Getting Started
Figure 5: List viewDirect to Remote ControlClick a computer name to go directly to remote control. Control-click or middle-click to open the session in a newbrowser tab.Detail ViewTry Detail view for a good balance between the graphic quality of Tile view and practicality of List view.Figure 6: Detail viewCustomize the List of ControlsRight-click the gray bar to view a list of available columns.Direct to Remote ControlClick a computer name to go directly to remote control. Control-click or middle-click to open the session in a newbrowser tab.Copyright 2010 LogMeIn, Inc.9
Connecting to a Host ComputerConnection PrerequisitesUse LogMeIn to access any host computer that meets the following conditions: The host must be turned on The host must not be in Sleep mode or Hibernation modeTip: You can wake a remote computer using LogMeIn's Wake On LAN feature. See How to Wake a Computerthat is in Sleep Mode or Powered Off on page 12 . The host must be connected to the Internet The LogMeIn service must be running on the hostHow to Connect to a Computer in Your LogMeIn Account1. Go to www.LogMeIn.com.2. Log in to your account using your LogMeIn account ID (email address and LogMeIn password).The LogMeIn Central Home tab is displayed.3. On the Home tab, click a connection option for the computer you want to access.Tip: Control-click or middle-click to open the session in a new browser tab. On a Mac, use Command-click. Click the computer name or Main Menu link to connect to the host Main Menu (also known as CompactView) for basic remote access functionality.Click Remote Control to start controlling the host's desktop.Click File Manager to go directly to the host File Manager.Right-click the computer name and click Remote Control in new window to open the session in a newwindow or browser tab.LogMeIn will attempt to make a connection to the host. You will be prompted to authenticate to the host.Tip: You can set LogMeIn to securely save your host username and password to the client computerfrom which you are connecting. This will allow you to automatically authenticate when you next connectfrom the same computer. .4. Log in to the computer using the appropriate authentication method: If prompted, enter the username and password you would enter if you were sitting in front of the hostcomputer.If prompted, enter the Computer Access Code you created when you installed LogMeIn to the host computer.Your session begins upon successful authentication.10LogMeIn Central Getting Started
Important: The first time you start a remote control session you will be asked to install a browser plug-into the client computer, which is the computer you are using to initiate the remote session.How to Connect to a Computer Using a Desktop ShortcutSave time by connecting directly to a host computer using a secure shortcut on a client computer.Who can use this feature? This feature is available to LogMeIn Central Account Holders and users with the CreateDesktop shortcut permission.1. Create a LogMeIn desktop shortcut on the client computer: Go to LogMeIn Central Home tab Properties Desktop Shortcut.Follow the on-screen instructions.2. Use the newly created shortcut to connect to the host: Double-click the shortcut on the client desktop. You do not need to log in to your LogMeIn account.Log on to the host using the appropriate authentication method.Your session begins upon successful authentication.Tip: For maximum security, you should not use a LogMeIn desktop shortcut on a public or shared computer.How to Connect to a Computer Using LogMeIn Ignition or Ignition for iPhoneLogMeIn Ignition is the fastest way to connect to your LogMeIn host computers.Tip: Ignition is the best option when working on a public computer (some public computers limit your abilityto run ActiveX, Java, or Flash; at least one of which is required for a rich remote control experience). Install LogMeIn Ignition on your desktop, USB drive or U3 smart drive Install LogMeIn Ignition for iPhone to your iPhone or iPod touchNote: LogMeIn Ignition and LogMeIn Ignition for iPhone are distinct products and must be purchasedseparately. Both are priced per LogMeIn account. Visit the LogMeIn Ignition and LogMeIn Ignition for iPhoneproduct pages for more information.About Authenticating to LogMeIn Host ComputersWhenever you connect to a host computer running LogMeIn, you must authenticate yourself to the host computer.Computers Requiring AuthenticationYou must enter a Windows or Mac user name and password to access a host computer that is configured to requireauthentication. Most computers on a corporate network require you to authenticate (for example, upon start-upyou must press Ctrl-Alt-Delete and then enter your user name and password).Copyright 2010 LogMeIn, Inc.11
Computers Not Requiring AuthenticationYou must enter a Computer Access Code to access a host computer that is not configured to require authentication.For example, your home computer may not be configured to require authentication (when you start your computer,you go straight to Windows without entering a user name and password).Important: Do not lose your Computer Access Code. It cannot be retrieved!How to Change Your Computer Access CodeLogMeIn users commonly forget the Computer Access Code that must be entered to gain remote access to a hostcomputer. LogMeIn is unable to retrieve a lost Computer Access Code, but you can change the access code directlyon the host computer.Important: This procedure is only valid on host computers already set to use a Computer Access Code.1. From the host, open LogMeIn (the host software, not the website) and click the Options tab.Remember: You must be sitting at the computer that you want to be able to access remotely.2. Under Password, click Change Computer Access Code.The Computer Access Code dialog box is displayed.3. Enter your new Computer Access Code.4. Click OK to save your change.How to Wake a Computer that is in Sleep Mode or Powered OffUse Wake On LAN to switch on a computer that is in sleep mode (PC and Mac) or powered off (PC).Review this checklist to ensure that you will be able to use the Wake On LAN feature. Make sure that Wake On LAN has been enabled on the host. From the host, open LogMeIn and follow this path: Options Preferences Advanced Settings. Under WakeOn LAN, make sure that Enable 'Wake On LAN' from sleep and power off is selected.From the client, connect to the host Main Menu and follow this path: Preferences Advanced Settings.Under Wake On LAN, make sure that Enable 'Wake On LAN' from sleep and power off is selected.For a Mac host, enable the following setting: System preferences Energy saver Options tab Wake forEthernet network administrator access.For a Mac host, confirm that the computer is on a wired network. Wake On LAN is not supported for Mac hostson a wireless network.Confirm that the host is in a supported sleep mode (stand-by, sleep, or hibernation mode: ACPI specificationS3 or S4).For a Windows host that is powered off (but still plugged in), confirm that Wake on LAN is enabled in thecomputer's BIOS.Tip: Consult the user guide of your computer or motherboard to locate the appropriate BIOS switch,usually Wake On LAN from S5. 12Confirm that at least one other LogMeIn host on the same LAN is online and available.LogMeIn Central Getting Started
When these conditions are met, any computer in your account that is ready to be woken up will show the Switchon this computer button. Click the button to wake the computer. It may take several minutes for the computer towake.Figure 7: Wake On LAN in Tile viewCopyright 2010 LogMeIn, Inc.13
For More Information.See the LogMeIn Central User Guide for complete details on user management, reporting, alerts, host configurationmanagement, and virtual network management via LogMeIn Hamachi².See the LogMeIn Pro² User Guide or LogMeIn Free User Guide for more information about LogMeIn host software.14LogMeIn Central Getting Started
Legal NoticePUBLISHED BYLogMeIn, Inc.500 Unicorn Park DriveWoburn, MA 01801Copyright 2010 by LogMeIn, Inc.All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form or byany means without the written permission of the publisher.LogMeIn , (LogMeIn Backup , LogMeIn Central , LogMeIn Free , LogMeIn Pro , LogMeIn Pro² ,LogMeIn IT Reach , LogMeIn Rescue , LogMeIn Ignition, LogMeIn Hamachi , LogMeIn Hamachi² ),LogMeIn Express , LogMeIn Rescue Mobile , RemotelyAnywhere and Network Console are either registeredtrademarks or trademarks of LogMeIn, Inc. in the United States and/or other countries.This publication may contain the trademarks and service marks of third parties and such trademarks and servicemarks that are the property of their respective owners. These marks may be registered and/or used in the U.S. andcountries around the world. These third party marks include Apple, iPhone, iPod Touch, iTunes App Store, andrelated trademarks, names and logos are the property of Apple, Inc., and are registered and/or used in the U.S.and countries around the world. Intel vPro is a trademark of Intel Corporation in the U.S. and other countries.THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS AND SERVICES IN THIS MANUAL ARE SUBJECTTO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL AREBELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERSMUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS AND SERVICES. THE LICENSE ANDLIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT AND SERVICES ARE SET FORTH IN THE LOGMEIN TERMSAND CONDITIONS AND ARE INCORPORATED HEREIN BY THIS REFERENCE.Copyright 2010 LogMeIn, Inc.15
IndexIndexAOaccountLogMeIn 4authentication 10, 11open a new tab 10CpasswordWindows or Mac 11changecomputer access code 12computer access code 5, 11change 12connectmake a fast connection 11open a new tab 10to a host computer 10to a host computer, prerequisites 10to a host using a shortcut 11Ddesktop shortcut to a computer 11direct to remote control 10Ffirewalls 6Iinstallation 5LogMeIn host 5iPhone 11iPod touch 11Llisting computers 7LogMeIn Ignition 11MPRremote controlgo directly to 10Ssecurityhost authentication 11single-click access 11system requirementshost 5Ttroubleshootinginstallation 5Vviewing computers 7Detail view (more computers, fewer graphics) 9List view (best for large accounts) 8Tile view (fewer computers, more graphics) 8WWake on LANenable 12requirements 12Windowspassword 11managing host computers 716LogMeIn Central Getting Started
LogMeIn Ignition is the fastest way to connect to your LogMeIn host computers. Tip : Ignition is the best option when working on a public computer (some public computers limit your ability to run ActiveX, Java, or Flash; at least one of which is required for a rich remote control experience).
