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Cisco ATA 191 and ATA 192 Analog Telephone Adapter AdministrationGuide for Multiplatform FirmwareFirst Published: 2018-02-05Last Modified: 2020-11-05Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 408 527-0883

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITHTHE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY,CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipmentgenerates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 ofthe FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interferencewill not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users areencouraged to try to correct the interference by using one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version ofthe UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California.NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS.CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUTLIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERSHAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, networktopology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentionaland coincidental.All printed copies and duplicate soft copies of this document are considered uncontrolled. See the current online version for the latest version.Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices.Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this emarks.html. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply apartnership relationship between Cisco and any other company. (1721R) 2021Cisco Systems, Inc. All rights reserved.

CONTENTSCHAPTER 1Get Started 1Your Analog Telephone Adapter 1ATA 191 and ATA 192 Top Panel 2Problem Report Tool Button 3ATA 191 and ATA 192 Back Panel 3Install Your Cisco ATA5ATA Voice Quality 5Supported Codecs 5SIP Proxy Redundancy 6Other ATA Voice Quality Features 6CHAPTER 2New and Changed Information9New and Changed for Firmware Release 11.2(1) 9CHAPTER 3Quick Setup for Voice over IP Service11Set Up Voice over IP 11CHAPTER 4Network Configuration13Web-Based Configuration Utility 13Access the Phone Web Interface 13Allow Web Access to the ATA 14Basic Setup 14Network Service (ATA 192 Only) 14Basic Settings 15IPv4 Settings 15IPv6 Settings 17Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmwareiii

ContentsIPv4 LAN Settings (ATA 192 Only) 19IPv6 LAN Setting (ATA 192 Only) 21Time Settings 21Advanced Settings 22Port Setting (ATA 192 Only) 22MAC Address Clone 23VPN Passthrough (ATA 192 Only) 23VLAN 24CDP and LLDP 24Application 25Quality of Service (QoS) (ATA 192 Only) 25Port Forwarding (ATA 192 Only) 25Manually Add Port Forwarding (ATA 192 Only) 26DMZ (ATA 192 Only) 27CHAPTER 5Voice Settings Configuration29Information 29Product Information29System Status 30Line 1 and Line 2 Settings (PHONE 1 and PHONE 2) 30Custom CA Status 30Provision Status 31System 31System Configuration 31Miscellaneous Settings 32SIP32SIP Parameters 32SIP Timer Values 34Response Status Code Handling 36RTP Parameters 37SDP Payload Types 40NAT Support Parameters 41Provisioning 42Configuration Profile 43Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmwareiv

ContentsFirmware Upgrade 45CA Settings 46General Purpose Parameters 47Regional 47Ring, Cadence, and Tone Scripts 47CadScript 47FreqScript 48ToneScript 48Call Progress Tones 49Distinctive Ring Patterns 51Distinctive Call Waiting Tone Patterns 52Distinctive Ring/CWT Pattern Names 53Ring and Call Waiting Tone Spec 53Control Timer Values (Sec) 54Vertical Service Activation Codes 56Vertical Service Announcement Codes 61Outbound Call Codec Selection Codes 62Miscellaneous 63Line 1 and Line 2 Settings (PHONE 1 and PHONE 2) 64General 65Streaming Audio Server (SAS) 65NAT Settings 66Network Settings 67SIP Settings 67Call Feature Settings 70E911 Geolocation Configuration 71Proxy and Registration 72Subscriber Information 73Supplementary Service Subscription 74Audio Configuration 77Dial Plan 80FXS Port Polarity Configuration 81User 1 and User 281Call Forward Settings 82Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmwarev

ContentsSelective Call Forward Settings 82Speed Dial Settings 83Supplementary Service Settings 83Distinctive Ring Settings 85Ring Settings 85CHAPTER 6Administration Settings87Management 87Web Access Management 87Cisco ATA 192 Web Access Management Fields 87Cisco ATA 191 Web Access Fields 88Remote Access Fields 89TR-069 90SNMP 90SNMP Settings 91SNMPv3 Settings 91Trap Configuration 92User List (Password Management) 92Update a Password 92Bonjour 92Reset Button 93SSH 93Log 93Debug Log Module 93Debug Log Setting 93Debug Log Viewer 94Event Log Setting 94PRT Viewer 95Generate a Problem Report Remotely 96PCM Viewer 96CSS Dump 96Factory Defaults 97Firmware Upgrade97ATA with Firmware Release 11.1.0MSR3-9 and Older Doesn't Upgrade 98Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmwarevi

ContentsConfiguration Management 98Backup Configuration 98Restore Configuration 98Reboot 98CHAPTER 7Status and Statistics101System Information 101Interface Information 102Network Status 103Port Statistics (ATA 192 Only) 104Memory Information 104DHCP Server Information (ATA 192 Only) 105CHAPTER 8Frequently Asked Questions107I Can't Connect to the Internet Through the ATA 107I Upgraded my Firmware and the ATA doesn't Work Properly 108I Can't use the DSL Service to Connect Manually to the Internet 108There is no Dial Tone, and the Phone 1 or 2 LED is not Solid Green 108When I place an Internet Phone Call, the Audio Breaks Up 108When I Open a Web Browser, I am Prompted for a Username and Password. How can I Bypass thisPrompt? 109The DSL Telephone Line Does Not Fit in the ATA WAN (Internet) Port. 109My Modem Doesn't Have an Ethernet Port 109The ATA Doesn't Have a Coaxial port for the Cable Connection 109Call Statistics are Not Available in the Server 110CHAPTER 9IVR for Administration 111Use IVR for Administration 111IVR Tips 111IVR Actions 112CHAPTER 10Advanced Options for Phone Services117Optimize Fax Completion Rates 117Troubleshoot Your Fax 118Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmwarevii

ContentsDial Plan Configuration 119Digit Sequences 119Acceptance and Transmission of the Dialed Digits 122Dial Plan Timer (Off-Hook Timer) 122Interdigit Long Timer (Incomplete Entry Timer) 123Interdigit Short Timer (Complete Entry Timer) 124Reset the Control Timers 124Emergency Calls 125Emergency Call Support Background 125Emergency Call Support Terminology 125Configure the ATA to Make Emergency Calls 126Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmwareviii

CHAPTER1Get Started Your Analog Telephone Adapter, on page 1 Install Your Cisco ATA , on page 5 ATA Voice Quality, on page 5Your Analog Telephone AdapterThe ATA 191 and ATA 192 analog telephone adapters are telephony-device-to-Ethernet adapters that allowregular analog phones to operate on IP-based telephony networks. Both models support two voice ports, eachwith an independent phone number. Both have an RJ-45 10/100BASE-T data port while the ATA 192 has anadditional Ethernet port.The ATA connects to the Internet through a broadband (DSL or cable) modem or router. The ATA can beused with an on-site call-control system or an Internet-based call-control system.The ATA is an intelligent low-density Voice over IP (VoIP) gateway that enables carrier-class residential andbusiness IP Telephony services delivered over broadband or high-speed Internet connections. An ATAmaintains the state of each call it terminates and reacts appropriately to user input events (such as on/off hookor hook flash). The ATAs use the Session Initiation Protocol (SIP) open standard so there is on/off hook orhook flash. The ATAs use the Session Initiation Protocol (SIP) open standard so there is little or no involvementby a “middle-man” server or media gateway controller. SIP allows inter-operation with all ITSPs that supportSIP.Figure 1: Cisco Analog Telephone AdapterCisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware1

Get StartedATA 191 and ATA 192 Top PanelATA 191 and ATA 192 Top PanelThe following figure shows the different LEDs and buttons found on the top of your ATA.Figure 2: ATA 191 and ATA 192 Top PanelTable 1: ATA 191 and ATA 192 Top Panel ItemsItemDescriptionPower LEDSteady green: System booted up successfully and is ready for use.Slow flashing green: System is booting up.Fast flashing green three times, then repeats: System failed to bootup.Fast flashing green: The LED behaviour occurs in the followingsituations: System detects a factory reset.To perform a factory reset, press and hold the RESET button forabout 10 seconds. A factory reset is performed successfully.Off: Power is off.Network LEDFlashing green: Data transmission or reception is in progress throughthe WAN port.Off: No link.Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware2

Get StartedProblem Report Tool ButtonItemDescriptionPhone 1 LEDSteady green: On hook.Phone 2 LEDSlow flashing green: Off hook.Fast flashing green three times, then repeats: The analog device failedto register.Fast flashing green: A factory reset is performed successfully.Off: The port is not configured.Problem Report Tool (PRT) Button Press this button to create a problem report using the Problem ReportTool.NoteProblem Report Tool (PRT) LEDThis button is not a power button. When you press this button,a problem report is generated and uploaded to a server forthe system administrator.Flashing amber: The PRT is preparing the data for the problem report.Fast Flashing amber: The PRT is sending the problem report log tothe HTTP server.Solid green for five seconds, then off: The PRT report was sentsuccessfully.Fast flashing green: A factory reset is performed successfully.Flashing red: The PRT report failed. Press the PRT button once tocancel the flashing, then press again to trigger a new PRT.Problem Report Tool ButtonThe Problem Report Tool (PRT) button is on the ATA top panel. Press the PRT button, and a log file isprepared and uploaded to the server for troubleshooting your network.You can instruct your analog phone users to press the PRT button on the ATA device to start the PRT log fileprocess.One of the following must be completed to upload the PRT log file from the ATA: Set up the HTTP server to upload the PRT log file from the ATA. Configure the customer support upload URL to best suit your needs, and apply it to the ATA.ATA 191 and ATA 192 Back PanelThe following figures shows the different ports and buttons found on the back of your ATA.Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware3

Get StartedATA 191 and ATA 192 Back PanelFigure 3: ATA 191 Back PanelFigure 4: ATA 192—Back PanelTable 2: ATA 191 and ATA 192 Back Panel ItemsItemDescriptionRESETTo restart the ATA, use a paper clip or similar object to press this buttonbriefly.To restore the factory default settings, press and hold for about 10seconds.The LED behaviour for the factory reset:1. After you press and hold the button for about 10 seconds, the PowerLED is fast flashing green.2. After the factory reset is performed successfully, all LEDs are fastflashing green for about 5 seconds.PHONE 1Use an RJ-11 phone cable to connect an analog phone or fax machine.PHONE 2Use an RJ-11 phone cable to connect a second analog phone or faxmachine.ETHERNET (ATA 192 only)Use an Ethernet cable to connect your ATA to a device on your network,such as a computer.NETWORKUse an Ethernet cable to connect to the network.DC 5V POWERUse the power adapter that was provided to connect to a power source.Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware4

Get StartedInstall Your Cisco ATAInstall Your Cisco ATAYou can use either Category 3/5/5e/6 cabling for 10-Mbps connections, but you must use Category 5/5e/6 for100-Mbps connections.ProcedureStep 1Connect the power supply to the Cisco DC Adapter port.Step 2Connect a straight-through Ethernet cable from the network to the network port on the ATA. Each ATA shipswith one Ethernet cable in the box.ATA Voice QualityThe ATA can be custom provisioned within a wide range of configuration parameters. The sections belowdescribe the factors that contribute to voice quality.Supported CodecsThe ATA supports the codecs listed below. You can use the default settings or configure the codec settingsin the Audio Configuration section of the Line 1 and Line 2 Settings (PHONE 1 and PHONE 2) page.Table 3: Supported CodecsCodecDescriptionG.711 (A-law andmu-law)Very low complexity codecs that support uncompressed 64 kbps digitized voicetransmissions at one through ten 5 ms voice frames per packet. These codecs providethe highest narrow-band voice quality and uses the most bandwidth of anyof theavailable codecs.G.726-32Very low complexity codecs that support uncompressed 64 kbps digitized voicetransmissions at one through ten 5 ms voice frames per packet. These codecs providethe highest narrow-band voice quality and uses the most bandwidth of anyof theavailable codecs.G.729aITU G.729 voice coding algorithm used to compress digitized speech. G.729a is areduced complexity version of G.729 requiring about half the processing power ofG.729. The G.729 and G.729a bit streams are compatible and interoperable, but notidentical.Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware5

Get StartedSIP Proxy RedundancySIP Proxy RedundancyA typical SIP Proxy Server can handle thousands of subscribers. It is important that a backup server is availableso that an active server can be temporarily switched out for maintenance. The ATA supports the use of backupSIP Proxy Servers (through DNS SRV) so that service disruption is minimized.An easy way to support proxy redundancy is to configure your DNS server with a list of SIP proxy addresses.The ATA can be instructed to contact a SIP Proxy Server in a domain named in the SIP message. The ATAconsults the DNS server to get a list of hosts in the given domain that provide SIP services. If an entry exists,the DNS server returns an SRV record that contains a list of SIP Proxy Servers for the domain. This recordinclused such details as host names, priority, listening ports, and so on. The ATA tries to contact the list ofhosts in the order of their stated priority.If the ATA is currently using a lower priority proxy server, it periodically probes the higher priority proxy tosee whether it is online, and switches back to the higher priority proxy when possible. You can use the defaultsettings or configure the Proxy Redundancy Method as described in the "Proxy and Registration" section ofthis document.Other ATA Voice Quality FeaturesSilence Suppression and Comfort Noise GenerationVoice Activity Detection (VAD) with Silence Suppression reduces the bandwidth needed for a single call,making it possible for your network to support more calls overall. VAD distinguishes between speech andnon-speech signals, and Silence Suppression removes the natural silences that occur in a conversation. TheIP bandwidth is used only to transmit speech.Comfort Noise Generation provides white noise when nobody is talking so you know that your call is stillconnected.Modem and Fax Pass-ThroughThe following applies to modem and fax pass-through: Modem pass-through mode can be triggered by predialing the Vertical Service Activation Code for theModem Line Toggle Code. You can configure this setting in the Vertical Service Activation Codessection of the Regional page. A CED/CNG tone or an NSE event triggers FAX pass-through mode. Echo canceller is automatically disabled for Modem passthrough mode. Echo canceller is disabled for FAX pass-through if FAX Disable ECAN (Line 1 or 2 tab) is set to “Yes”for that line. In this case, FAX pass-through is the same as Modem pass-through. Call waiting and silence suppression are automatically disabled for both FAX and Modem pass-through.Out-of-band DTMF transmission is disabled during modem or fax passthrough.Adaptive Jitter BufferThe ATA can buffer incoming voice packets to minimize the impact of variable network delays. This processis known as jitter buffering. The size of the jitter buffer adjusts to changing network conditions. The ATAhas a Network Jitter Level control setting for each line of service. The jitter level determines how aggressivelythe ATA tries to shrink the jitter buffer over time to achieve a lower overall delay. If the jitter level is higher,Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware6

Get StartedOther ATA Voice Quality Featuresit shrinks more gradually. If jitter level is lower, it shrinks more quickly. You can use the default settings orconfigure this feature in the Network Settings section of the "Voice Settings Configuration" chapter.Adjustable Audio Frames Per PacketThis feature allows you to set the number of audio frames contained in one RTP packet. Packets can be adjustedto contain from 1 to 10 audio frames. Increasing the number of packets decreases the bandwidth utilized, butit also increases delay and may affect voice quality. You can configure this setting in the RTP Parameterssection of the SIP page.DTMF RelayThe ATA may relay DTMF digits as out-of-band events to preserve the fidelity of the digits. This actionenhances the reliability of DTMF transmission required by many IVR applications such as dial-up bankingand airline information. You can configure this setting in the RTP Parameters section of the SIP page.Call Progress TonesThe ATA has configurable call progress tones. Call progress tones are generated locally on the ATA and alertyou to a call's status. Parameters for each type of tone, such as a dial tone, may include frequency and amplitudeof each component, and cadence information. You can keep the default settings or configure these tones inthe Call Progress Tones section of the Regional page.Call Progress Tone Pass ThroughThis feature allows you to hear the call progress tones (such as ringing) that are generated from the far-endnetwork.Echo CancellationImpedance mismatch between the phone and the IP Telephony gateway phone port can lead to near-end echo.The ATA has a near-end echo canceller that compensates for impedance mismatch. The ATA also implementsan echo suppressor with Comfort Noise Generator (CNG) so that any residual echo is not noticeable. Thisfeature is enabled by default. You can configure this setting in the Audio Configuration of the Line 1 andLine 2 Settings (PHONE 1 and PHONE 2) page.Hook Flash EventsThe ATA signals hook flash events to the proxy during a connected call. This feature can be used to provideadvanced mid-call services with third-party-call control. Depending on your service provider, you may need to disable Call Waiting Service, Three Way ConferenceService, or Three Way Call Service. These three features could prevent the signaling of a hook flashevent to the softswitch. You can configure these settings in the Supplementary Service Subscriptionsection of the Line 1 and Line 2 Settings (PHONE 1 and PHONE 2) page. The Hook Flash setting determines the time period required for hook flash detection. It is in the ControlTimer Values section of the SIP page.Configurable Dial Plan with Interdigit TimersThe ATA has three configurable interdigit timers: The initial timeout—signals that a phone is taken off hook.Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware7

Get StartedOther ATA Voice Quality Features A long timeout—signals the end of a dialed string. A short timeout—signals that more digits are expected.Polarity ControlThe ATA allows the polarity to be set when a call is connected and when a call is disconnected. This featureis required to support some pay phone system and answering machines. You can configure these settings inthe FXS Port Polarity Configuration section of the Line 1 and Line 2 Settings (PHONE 1 and PHONE 2)page.Calling Party ControlCalling Party Control (CPC) momentarily removes the voltage between the tip and the ring signals, signalingthat the calling party has hung up. This feature is useful for auto-answer equipment. You can configure thesesettings in the Control Timer Values section of the Regional page.Encryption of SIP Messages using SIP over TLSYou can enable SIP over Transport Layer Security (TLS) to encrypt the SIP messages between the serviceprovider and your business. SIP over TLS relies on the TLS protocol to encrypt the signaling messages. Youcan configure the SIP Transport parameter in the SIP Settings section of the Line 1 and Line 2 Settings(PHONE 1 and PHONE 2) page.Secure Calling Using SRTPVoice packets are encrypted by using Secure Real-Time Transport Protocol (SRTP). This function isimplemented on a standards basis (RFC4568). Secure call service (Secure Call Serv) is enabled by default. Itis located in the Supplementary Service Subscription section of the Line 1 and Line 2 Settings (PHONE 1and PHONE 2) page. When this service is enabled, you can activate secure calling by pressing the star (*)key before dialing a phone number. You can also enable the Secure Call Setting to encrypt all calls from aphone.Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware8

CHAPTER2New and Changed Information New and Changed for Firmware Release 11.2(1), on page 9New and Changed for Firmware Release 11.2(1)RevisionNew and ChangedUpdated the navigation pathDebug Log Module, on page 93Added the topics for the E911 featureEmergency Calls, on page 125Emergency Call Support Background, on page 125Emergency Call Support Terminology, on page 125Configure the ATA to Make Emergency Calls, onpage 126E911 Geolocation Configuration, on page 71Updated RTP Parameters table to add the CallStatistics parameterRTP Parameters, on page 37Added a topic for the reporting End-of-Call Statistics Call Statistics are Not Available in the Server, on pagefeature110Added a task for the remote PRT generation feature Generate a Problem Report Remotely, on page 96Updated the topic for the remote PRT generationfeaturePRT Viewer, on page 95Added a topic how to address the issue when ATA11.1.0MSR3-9 and older doesn't upgradeATA with Firmware Release 11.1.0MSR3-9 and OlderDoesn't Upgrade, on page 98Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware9

New and Changed InformationNew and Changed for Firmware Release 11.2(1)Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware10

CHAPTER3Quick Setup for Voice over IP Service Set Up Voice over IP, on page 11Set Up Voice over IPThe Quick Setup page displays when you log in to the ATA web page for the first time. Use this page toconnect your phone to your provider’s Voice over IP network.NoteYou need an Internet connection to link with your service provider’s network. With the default networksettings, your ATA has Internet connectivity, if the WAN port connects to a port on your router.ProcedureStep 1For Line 1 and Line 2, enter the settings for the phone services used by the phones or fax connected to thePHONE1 and PHONE2 ports. Proxy: Enter the IP address of the service provider’s proxy server. Display Name: Enter the name or DN that you want to use to identify your account. This name typicallyis used as your Caller ID name. User ID: Enter the user ID that is required to log in to your Internet account. Password: Enter the password that is required to log in to your Internet account. Dial Plan in (Line section only): Keep the default settings (recommended) or edit the dial plan to suityour site.Step 2Click Submit to save your settings. The voice service restarts.Step 3To verify your progress, perform the following tasks:a) Check if phone LED is a steady green, indicating that the phone has registered.If the line is not registered, refresh the browser several times because it can take a few seconds for theregistration to complete. Also verify that your Internet Settings, including DNS server settings, areconfigured according to the information from your ISP.Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware11

Quick Setup for Voice over IP ServiceSet Up Voice over IPb) Use an external phone to call the phone number assigned to you by your ISP. Verify that the phone ringsand you have two-way audio on the call.Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware12

CHAPTER4Network Configuration Web-Based Configuration Utility, on page 13 Basic Setup, on page 14 Advanced Settings, on page 22 Application, on page 25Web-Based Configuration UtilityYour phone system administrator can allow you to view the phone statistics and modify some or all theparameters. This section describes the features of the phone that you can modify with the phone web userinterface.Access the Phone Web InterfaceIf your service provider has disabled access to the configuration utility, contact the service provider beforeproceeding.ProcedureStep 1Ensure that the computer can communicate with the phone. No VPN in use.Step 2Start a web browser.Step 3Enter the IP address of the phone in your web browser address bar. User Access: http:// ip address : port /user Admin Access: http:// ip address : port /admin Admin Access: http:// ip address : port , and click Admin LoginFor example, http://10.64.84.147/adminStep 4Enter the password when prompted.Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware13

Network ConfigurationAllow Web Access to the ATAAllow Web Access to the ATATo view the ATA parameters, enable the configuration profile. To make changes to any of the parameters,you must be able to change the configuration profile. Your system administrator might have disabled theoption to make the ATA web user interface viewable or writable.For more information, see the Cisco ATA 191 and 192 Multiplatform Firmware Provisioning GuideBefore yo

IPv4LANSettings(ATA192Only) 19 IPv6LANSetting(ATA192Only) 21 TimeSettings 21 AdvancedSettings 22 PortSetting(ATA192Only) 22 MACAddressClone 23 VPNPassthrough(ATA192Only) 23 VLAN 24 CDPandLLDP 24 Application 25 QualityofSe