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American Honda Motor Co., Inc.Honda Automobile Customer ServiceMail Stop 500-2N-7D1919 Torrance BoulevardTorrance, California 90501-2746(800) 999-1009In Puerto Rico and the U.S. Virgin Islands:Vortex Motor Corp.Bella InternationalP.O. Box 190816San Juan, Puerto Rico 00919-0816(787) 250-4318
These warranties are given byTable of ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Customer SatisfactionSome Repairs May Be Covered Beyond the Limited WarrantyA Quick Reference to Warranty CoveragesYour Warranties in Detail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11General Warranty ProvisionsNew Vehicle Limited WarrantyFederal Emissions WarrantiesCalifornia Emissions WarrantiesFederal and California Emissions System CoverageIMA WarrantyOriginal Equipment Battery Limited WarrantyTiresSeat Belt Limited WarrantyRust Perforation Limited WarrantyAccessory Limited WarrantyReplacement Parts Limited WarrantyReplacement Battery Limited WarrantyReplacement Muffler Lifetime Limited WarrantyYour Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Operation and Maintenance of Your HondaHow to Get Warranty ServiceLimitations and DisclaimerHonda Automobile Division, a division of American Honda Motor Co., Inc., gives these warranties on behalf of AmericanHonda, 1919 Torrance Boulevard, Torrance, California 90501-2746, a California Corporation. 2004 American Honda Motor Co., Inc. - All Rights ReservedAWL 26998 (0406)
IntroductionCustomer Satisfaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Some Repairs May Be Covered Beyond the Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7A Quick Reference to Warranty Coverages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Introduction3
Customer SatisfactionYour complete satisfaction with yourHonda automobile is our main goal.All personnel at Honda automobiledealerships are thoroughly trained toprovide the best service for yourvehicle. If you are not satisfied withany maintenance or repair workdone by the dealership, follow thesethree steps:Step 1 - Talk over your concernswith the dealership's management,such as the Service Manager orGeneral Manager. In most cases, asatisfactory solution is found at thisstep.number are on the inside front cover.Please provide the followinginformation: Year, model, and VehicleIdentification Number of yourvehicle, and its current mileage.Step 2 - We recognize that, on someoccasions, a customer will not betotally satisfied with a dealer'sdecision or actions in Step 1. If thisis the case, you should call or writeHonda Automobile CustomerService. The address and telephone Your daytime and eveningtelephone numbers.4Introduction The name of the dealer who soldyou the vehicle. The name of the dealer whoservices your vehicle. Date, mileage, and reason foreach visit to a Honda dealership. Any non-Honda dealership repairservice for the problem(s).The staff of Automobile CustomerService is interested in working withyou and the dealership to find asatisfactory solution.Step 3 - If you disagree with thedecision reached by the staff ofHonda Automobile CustomerService, you may request to haveyour case reviewed in anindependent forum run by theCouncil of Better Business Bureaus(BBB). This program is called "BBBAUTO LINE." You may file a claimat any time by calling the BetterBusiness Bureau, toll-free, at 1-800955-5100. Your call will beautomatically directed to the BBB inyour area.You may also write to:BBB AUTO LINECouncil of Better Business Bureaus4200 Wilson Blvd., Suite 800Arlington, VA 22203-1804
Customer SatisfactionBBB AUTO LINE's purpose is toresolve disputes between vehiclemanufacturers and their customers.BBB AUTO LINE's decision makersare impartial third parties who willlisten to both the customer and themanufacturer and decide what canbe done to resolve the disagreement.The BBB AUTO LINE's decision isnot binding on you unless you agreeto accept it. If you accept thedecision, Honda will abide by it.Generally, disputes submitted toBBB AUTO LINE are resolvedwithin 40 days (47 days if you havenot first contacted Honda about yourcomplaint).Honda offers you the opportunity tomediate and arbitrate a disagreementthrough BBB AUTO LINE becausewe want you to feel that you havebeen treated fairly. Eligibility islimited by your vehicle's age,mileage, and other factors. In orderto file a claim, you need to provideyour name and address, the VehicleIdentification Number of yourvehicle, and a brief statementoutlining the disagreement. Initially,BBB may try to resolve thedisagreement through mediation. Ifthis is not successful, your complaintwill be reviewed by an impartial,volunteer arbitrator. You may presentthe facts of your case to thearbitrator at an informal meeting.We encourage you to use thisprogram before, or instead of, goingto court. It is informal, free of chargeto you, and generally resolvesproblems much faster than the courtsystem. Lawyers are usually notinvolved in the resolution of claimsthrough the BBB, although you mayobtain one at your own expense ifyou choose.If you want to go to court, we do notrequire you to first file a claim withBBB AUTO LINE. Please note thatlaws in some states may require thatyou file a claim with BBB AUTOLINE before you can proceed to astate-operated dispute resolutionprocess or the court system. If youdo not accept the decision of BBBAUTO LINE, you can still go tocourt.Introduction5
Customer SatisfactionLemon LawsMany states have enacted what arecommonly referred to as “LemonLaws.” Although the details of theselaws vary from state to state, theirmain purpose is to assure you certainrights if you have problems withyour new vehicle. In general terms,these laws usually say that if yourvehicle has a problem that cannot berepaired in several attempts, or has aseries of problems that keep it out ofservice for an extended period, youmay qualify for relief under thelemon law in your state.6IntroductionSome states require you to notify themanufacturer about the problem(s),and some states give themanufacturer, or its representative,a chance to correct the problem(s).A state may require you to submityour complaint to a disputeresolution program, such as BBBAUTO LINE, before proceeding toother forums.Lemon Laws have many provisions.If you feel your new Honda qualifiesfor consideration under the lemonlaw in your area, we suggest youcheck the laws in your state.We want you to be satisfied withyour Honda automobile. If you haveany questions, please contact yourHonda dealer or Honda AutomobileCustomer Service.
Some Repairs May Be Covered Beyond the Limited WarrantyHonda may cover, on a case-by-casebasis, some or all of the cost torepair a problem that is not coveredby your vehicle's limited warranties.If your vehicle develops a problemyou feel should be repaired byHonda at no cost, discuss it withyour dealer.If you are not satisfied with yourHonda dealer's decision, call or writeHonda Automobile CustomerService (the address and telephonenumber are on the inside frontcover). Please provide thisinformation about your vehicle: year,model, Vehicle IdentificationNumber (VIN), mileage,maintenance history, a detailedexplanation of the problem, and whyyou think Honda should beresponsible for the repair. Yourrequest will be investigated, and youwill be informed of Honda'sdecision.Introduction7
A Quick Reference to Warranty CoveragesThis is a brief summary of the warranties covering your 2005 Honda. Please refer to the listed page for a fulldescription of each warranty's coverage and limitations.New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Every new Honda is covered, except for tires, for 3 years or 36,000 miles. The tires are warranted separately.Federal Emissions Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14The Emissions-related Defects and Performance Warranties cover the components that make up yourHonda's emissions control systems for a minimum of 3 years or 36,000 miles.California Emissions Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20The Emissions Control Systems Defects and Performance Warranties cover the emissions components for aminimum of 3 years or 50,000 miles.IMA Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Original Equipment Battery Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29The original battery in your new Honda is fully covered for 3 years.Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30The original tires are warranted by their manufacturer. Your Honda dealer will be glad to assist you incontacting a local representative of the tire's manufacturer, if needed.8Introduction
A Quick Reference to Warranty CoveragesSeat Belt Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Seat belts that fail to function properly are covered for the useful life of the vehicle.Rust Perforation Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Honda will repair or replace any body panel on your vehicle that rusts from the inside out. Thiscoverage extends for 5 years with no mileage limit.Coverage of Accessories and Replacement ItemsAccessory Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33All accessories are covered up to 3 years or 36,000 miles, depending on time of installation.Replacement Parts Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Genuine Honda parts, when installed by your Honda dealer, are covered for 1 year or 12,000 miles.Parts purchased from, but not installed by, a Honda dealer are covered for 1 year.Replacement Battery Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36A replacement battery purchased from your Honda dealer is fully covered for the first two years, with thecoverage prorated for the remaining 3 years.Replacement Muffler Lifetime Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37A replacement muffler purchased from your Honda dealer is covered for as long as you own the vehicle.Installation is included if the covered muffler was originally installed by your Honda dealer.Introduction9
10 Introduction
Your Warranties in DetailGeneral Warranty Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Federal Emissions Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14California Emissions Warranties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20IMA Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Original Equipment Battery Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Seat Belt Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Rust Perforation Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Accessory Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Replacement Parts Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Replacement Muffler Lifetime Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3711
General Warranty ProvisionsThe warranty coverages in thisbooklet are offered only to theowner of a 2005 Honda automobile.To be covered, the vehicle must bedistributed by American Hondathrough the Honda AutomobileDivision, and sold by a Hondaautomobile dealer in the UnitedStates, Puerto Rico, or the U.S.Virgin Islands.Parts replaced under any of thewarranties in this booklet becomethe property of Honda. Honda willmake the final decision w
Honda may cover, on a case-by-case basis, some or all of the cost to repair a problem that is not covered by your vehicle's limited warranties. If your vehicle develops a problem you feel should be repaired by Honda at no cost, discuss it with your dealer. If you are not satisfied with your Honda dealer's decision, call or write Honda .
