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UH Remote Access (SecureAuth)Login and Two-Step Verification Process for Oracle EDA,MyApps, Outlook Web Access, and Community RecordNote The instructions in this job aid apply to Oracle Employee DirectAccess, MyApps, Outlook Web Access, and Community Record.For VPN and VDI remote access job aids, please visithttps://myaccess.uhhospitals.org/Remote access to the following UH applications requires authentication beyond your UH username andpassword: Oracle Employee Direct Access MyApps (including access to the UHCare EMRs) Outlook Web Access (mail.uhhospitals.org) VDI (VMware Horizon Client) VPN (Cisco AnyConnect VPN Client) UH Self-Service Password Maintenance Portal (https://myaccess.uhhospitals.org/) Community RecordYou will not be able to log into these applications remotelyif you have not completed the user registration process.Click here for the job aid to complete the registration process.Job Aid1February 4, 2019

UH Secure Remote AccessLogging into UH Applications RemotelyThe websites and/or links for accessing UH applications remotely have not changed. When attempting to accessUH applications from home or another off-site location, you will need to provide additional information beyondyour username and password to confirm your identity. On a private device, the first time you attempt to log into these applications remotely, the system will promptyou for an access code sent to you via mobile app, text message or phone call. You will not be prompted foranother code until the registration for your device periodically expires. As a security precaution:o Access on public computers will always require you to enter a code.o VPN and VDI connections on your laptop will always require you to enter a code. You designate the device where you would like to receive this code in the registration process – this is why itis important to complete the registration process in advance. If you are not registered, you won’t be able toaccess these applications remotely.Steps to Log Into Applications Remotely1. Access the UH application through your normal path. The login screen for the application appears.2. Depending on the type of device you are using, select the This is a public computer or This is a privatecomputer option.Note Public computers are those that you do not use regularly and maybe shared with multiple users, such as a guest computer in a hotellobby.Private computers are those where you are the primary user, suchas your UH laptop or your personal home computer.3. In the Username field, enter your UH username.4. Click Submit.2Job AidIT Training and Development, MSC

UH Secure Remote Access The screen to choose the delivery method of your Registration Code appears.Note Note Your screen may not include all of the options shown below. Ifyou have the SecureAuth Authenticate mobile app installed on yourdevice, you will see all of the options shown below.See the Options to Receive a Registration Code section below tochoose how you would like to receive your registration code from theavailable options.If you have not completed the user registration process,you will receive the following error.You must complete the user registration processbefore logging in to the application remotely.Click here for the job aid to complete the registration process.Options to Receive a Registration CodeSend login request to SecureAuth Mobile App on your device name (ONLY for users who installed the SecureAuth Authenticate mobile app) This option will display only if you have installed the SecureAuth mobile app on your smartphone. If you havethe app installed and select this option, you will see a notification appear on your phone, similar to the onebelow.1. On the registration code options screen on your computer, select the option for Send Login request toSecureAuth Mobile App on your device name .IT Training and Development, MSCJob Aid3

UH Secure Remote Access2. Click the Submit button.Note Within a few seconds of clicking Continue, you should see anotification appear on your phone, similar to the one below.3. On your mobile device, tap the notification and follow the screen prompts to confirm your identity.4. After confirming your identity on your mobile device, you will be able to login to the UH application as younormally would.Use Passcode from SecureAuth OTP Mobile App(ONLY for users who installed the SecureAuth Authenticate mobile app) This option will display only if you have installed the SecureAuth Authenticate mobile app on yoursmartphone. If you have the app installed and select this option, follow the steps below.1. On the registration code options screen on your computer, select the option for Use passcode fromSecureAuth OTP Mobile App.2. Click the Submit button.4Job AidIT Training and Development, MSC

UH Secure Remote Access3. Open the SecureAuth Authenticate mobile app on your device.4. Within the SecureAuth Authenticate app, tap myaccess.uhhospitals.org. The Timed Passcode screen appears with your registration code.The registration code is timed and will expire as a security precaution.A new code is generated every 60 seconds.Ten seconds before the code expires, a countdown will appear under thecode. If you see that the code is about to expire, wait until the next code isgenerated to allow yourself more time to enter it.5. On your computer, in the Registration Code field, enter the registration code from the SecureAuthAuthenticate app.IT Training and Development, MSCJob Aid5

UH Secure Remote Access6. Click Submit.Note The UH application you were logging into should now open.Send one time code to xxx-xxx-xxxx This option allows you to choose to receive a phone call or text message at the phone number you indicatedin the user registration process. When you answer the phone call, the registration code will be providedverbally over the phone.Note This option is dependent on a good cell phone carrier connection.You must have reception/a good connection to receive a textmessage or phone call. (Message and data rates may apply).1. On the registration code options screen on your computer, select the option for Send one time code to xxxxxx-xxxx.2. Select Voice Call to receive a phone call or SMS/text to receive a text message. (Message and data ratesmay apply.)3. Click the Submit button.Note Within a few seconds of clicking Submit, you should receive a phonecall or text message on the device you indicated in the registrationprocess. When you answer the call, the registration code will beprovided verbally over the phone. The text message, similar to theone below, will contain the code. (Message and data rates mayapply).4. On your computer, in the Registration Code field, enter the code from the phone call or text message.6Job AidIT Training and Development, MSC

UH Secure Remote Access5. Click Submit.Note The UH application you were logging into should now open.IT Training and Development, MSCJob Aid7

The instructions in this job aid apply to Oracle Employee Direct Access, MyApps, Outlook Web Access, and Community Rec