Transcription
AirLink Raven XEUser Guide20080616Rev 2.0
PrefaceImportantNoticeDue to the nature of wireless communications, transmission and reception of datacan never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or betotally lost. Although significant delays or losses of data are rare when wirelessdevices such as the Sierra Wireless AirLink Raven XE are used in a normalmanner with a well-constructed network, the Sierra Wireless AirLink Raven XEshould not be used in situations where failure to transmit or receive data couldresult in damage of any kind to the user or any other party, including but notlimited to personal injury, death, or loss of property. Sierra Wireless accepts noresponsibility for damages of any kind resulting from delays or errors in datatransmitted or received using the Sierra Wireless AirLink Raven XE, or for failureof the Sierra Wireless AirLink Raven XE to transmit or receive such data.Safety andHazardsDo not operate the Sierra Wireless AirLink Raven XE in areas where blasting is inprogress, where explosive atmospheres may be present, near medicalequipment, near life support equipment, or any equipment which may besusceptible to any form of radio interference. In such areas, the Sierra WirelessAirLink Raven XE MUST BE POWERED OFF. The Sierra Wireless AirLink RavenXE can transmit signals that could interfere with this equipment.Do not operate the Sierra Wireless AirLink Raven XE in any aircraft, whether theaircraft is on the ground or in flight. In aircraft, the Sierra Wireless AirLink RavenXE MUST BE POWERED OFF. When operating, the Sierra Wireless AirLinkRaven XE can transmit signals that could interfere with various onboard systems.Note: Some airlines may permit the use of cellular phones while the aircraft is on theground and the door is open. Sierra Wireless AirLink Raven XE may be used at this time.The driver or operator of any vehicle should not operate the Sierra WirelessAirLink Raven XE while in control of a vehicle. Doing so will detract from the driveror operator's control and operation of that vehicle. In some states and provinces,operating such communications devices while in control of a vehicle is an offence.Limitation ofLiabilityThe information in this manual is subject to change without notice and does notrepresent a commitment on the part of Sierra Wireless. SIERRA WIRELESS ANDITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALLDIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUEARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESSPRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEENADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY AREFORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.Notwithstanding the foregoing, in no event shall Sierra Wireless and/or itsaffiliates aggregate liability arising under or in connection with the Sierra Wirelessproduct, regardless of the number of events, occurrences, or claims giving rise toliability, be in excess of the price paid by the purchaser for the Sierra Wirelessproduct.Rev 2.0 Mar.10i
Raven XEPatentsPortions of this product may be covered by some or all of the following 2,170and other patents pending.This product includestechnology licensed from:QUALCOMM 3GLicensed by QUALCOMM Incorporated under one or more of the following UnitedStates patents and/or their counterparts in other 78,338Manufactured or sold by Sierra Wireless or its licensees under one or morepatents licensed from InterDigital Group.Copyright 2010 Sierra Wireless. All rights reserved.TrademarksAirCard and “Heart of the Wireless Machine ” are registered trademarks ofSierra Wireless. Watcher is a trademark of Sierra Wireless, registered in theEuropean Community. AirLink and AceWare are trademarks of SierraWireless.Sierra Wireless, the Sierra Wireless logo, the red wave design, and the red-tippedantenna are trademarks of Sierra Wireless.Windows is a registered trademark of Microsoft Corporation.QUALCOMM is a registered trademark of QUALCOMM Incorporated. Usedunder license.Other trademarks are the property of the respective owners.ContactInformationSupport Desk:Phone: 1-877-231-1144Hours: 5:00 AM to 5:00 PM Pacific Time,Monday to Friday, except US HolidaysE-mail: [email protected] Desk:Phone: 1-510-624-42001-604-232-1488Hours: 8:00 AM to 5:00 PM Pacific TimeE-mail: [email protected]
PrefacePost: Sierra Wireless America39677 Eureka DriveNewark, CAUSA94560Sierra Wireless13811 Wireless WayRichmond, BCCanadaV6V 3A4Fax: 1-510-624-42991-604-231-1109Web: www.sierrawireless.comConsult our website for up-to-date product descriptions, documentation,application notes, firmware upgrades, troubleshooting tips, and press sionnumberReleasedateChanges1.xQ2:2009Raven XE documentation created and revised.2.xQ1:2010Raven XE documentation revised and updated with new features andenhancements. ALEOS User Guide, which covers the configuration of thedevice information, is now a seperate guide.Rev 2.0 Mar.10iii
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ContentsIntroduction to the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1ACEware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2ACEview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Connecting to your cellular provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5EV-DO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6Virtual serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Tools and Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Activating your Raven XE on your cellular provider . . . . . . . . . . . . . . . . . . 15OMA-DM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Hands Free Activation (HFA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Activating Raven XE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Updating Raven XE firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Verifying USB connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Confirming IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Rev 2.0 Mar.101
ContentsConfiguring through ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Activating Using AT Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Using Direct Commands to the Internal Hardware . . . . . . . . . . . . . . . . . .19PassThru mode through AT Command . . . . . . . . . . . . . . . . . . . . . . . . . .20Hardware Installation of the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Connecting to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Connecting to a Computer or other Device . . . . . . . . . . . . . . . . . . . . . . . . . 23Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Inputs, Relay Outputs, and Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . .29Capturing External Events using Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Digital Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Connecting devices to the IO Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31Monitoring the Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32Connecting the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Using a Terminal Application with AT Commands . . . . . . . . . . . . . . . . . . . . 33AT Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Rev 2.0 Mar.102
11: Introduction to the Raven XE ACEware Connecting to yourcellular provider EV-DO Connectionmethods Networking Applications Software DocumentationThe Raven XE is an intelligent wireless gateway, powered byALEOS , and optimal for providing primary or backup networkconnectivity for any high-reliability/ high-availability applications.The Raven XE is the perfect solution for any device with an Ethernetconnection that requires pervasive connectivity including PCs,routers, network equipment and POS/ATMs as well as commercialautomation equipment.Powered by ALEOS , Raven XE modems are designed to maintaina reliable, consistent network connection. Class I Divison 2 certifiedas nonincendive equipment, the Raven Series is ideally suited for usein hazardous environments.Key applications include utilities, manufacturing, automation, oil andgas, ethernet-based SCADA, telemetry, Homeland Security andasset monitoring.Figure 1-1: Sierra Wireless AirLink Raven XEALEOS, the embedded core technology of the Sierra WirelessAirLink products simplifies installation, operation and maintenance ofany solution, and provides an always-on, always-aware intelligentconnection for mission-critical applications. ALEOS enables: Rev 2.0 Mar.10Persistent Network Connectivity1
Raven XE Over-The-Air (OTA) Upgrades Wireless Optimized TCP/IP Real-Time Notification Packet Level Diagnostics Device Management & Control Protocol SpoofingFigure 1-2: Powered by ALEOSACEware A wireless solution is not complete until you have software tools to manage thedevices monitoring your valuable equipment. Using the AirLink ControlEnvironment (ACE), ACEWare is the device management and monitoringapplication suite for Sierra Wireless AirLink devices powered by ALEOS.Figure 1-3: ACEware LogoThe ACEware suite encompasses an application internal to the firmware (ACEmanager), Windows-based applications (ACEview and Modem Doctor), anda web-hosted application (ACEnet). You can download the applications and theiruser guides from the Sierra Wireless AirLink Solutions web site: http://www.sierrawireless.com/support. Contact your dealer or Sierra Wirelessrepresentative for any further information.Note: ACEview requires the Microsoft .NET Framework v. 2.0 and Microsoft Windows 98,Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET Framework fromMicrosoft at: http://www.microsoft.com/.ACEmanagerACEmanager, the AceWare remote configuration and monitoring tool, simplifiesdeployment and provides extensive monitoring, control and managementcapabilities. ACEmanager gives you the power to monitor and control your SierraWireless AirLink communications platforms in real-time.220080616
Introduction to the Raven XEFigure 1-4: ACEmanagerSimplified DeploymentACEmanager provides the ability to remotely set up and configure your SierraWireless AirLink products. Remote device setup and configuration reduces thedeployment timeline of your wireless solution and provides a quicker path to ROI.Templates allow you to easily configure devices in your fleet with identicalsettings, ensuring a simple, accurate deployment.Monitor and ControlACEmanager allows an administrator to remotely monitor a modem’s status,health and configuration settings. The user interface displays signal strength, cellsite information, byte counters and error conditions, enabling you to pinpoint anyissues and troubleshoot immediately.ACEmanager enables remote configuration and parameter settings to bechanged or reset instantly over the air, change a device’s port configuration, IPaddress settings, GPS settings, and much more. After configuring one modem,use the template feature to copy that device configuration to other devices.Tip: Configuration steps and examples in this guide use ACEmanager.ACEviewACEview is an efficient status and connection monitoring application with a lowprofile, easy to read interface. In ACEview, you can also update PRL.Rev 2.0 Mar.103
Raven XEFigure 1-5: ACEviewModem DoctorModem Doctor and Modem Doctor USB is a troubleshooting and diagnosticsutility. This utility will allow you to get a log file of the Raven XE activity which youcan then send to Sierra Wireless support or erase the current configurationcompletely.Figure 1-6: Modem DoctorConnecting to your cellular providerThe Raven XE uses your cellular provider as an ISP (Internet Service Provider) toconnect you to the Internet.Steps of a connection:1. When your Raven XE is powered on, it automatically searches for cellularservice using CDMA-based cellular technology.2. Your Raven XE establishes a PPP (Point to Point Protocol or “dial” upconnection) link to your cellular provider network, also called registering onthe network, and receives an IP address.420080616
Introduction to the Raven XE3. When your Raven XE has received its IP address from your cellular provider,a connection to the Internet or the cellular network is also available forcomputers or other devices connected directly to the Raven XE.Raven XEThe Raven XE will perform routing for all internet traffic to and from thecomputers or other end devicse.With the Raven XE in Ethernet Public mode, only one device connected to theEthernet port will receive the public IP address which is the one provided by thecellular network. In Ethernet Private mode, with a hub or switch connected to theEthernet port, the Raven XE will provide NAT for a range of computers or otherdevices connected to the switch or hub and Internet access to all of them.Dynamic vs. Static IP AddressesThere are two types of addresses on networks: dynamic and static. Dynamic addresses are assigned on a “need to have” basis. Your Raven XEmight not always receive the same address each time it connects with yourcellular provider. Static addresses are permanently assigned to a particular account and willalways be used whenever your Raven XE connects to the Internet. The IPaddress will not be given to anyone else.Most ISPs (cellular included) use dynamic IP addresses rather than static IPaddresses since it allows them to reuse a smaller number of IP addresses for alarge number of customers. A dynamic IP address is suitable for many commonInternet uses, such as web browsing, looking up data on another computersystem, or other client functions (such as data only being sent out or only beingreceived after an initial request).Tip: If your account with your cellular provider includes a dynamic IP address and youneed a static IP, please consult your your cellular provider Representative for more information about changing your account for static IP support.If you need to contact your Raven XE, a device connected to the Raven XE, or ahost system using the Raven XE from the Internet, you need to have a known IP(such as one which is static) or domain name (an IP address which is convertedby a DNS server into a word based name). If you have a dynamic IP address foryour modem, you can use a Dynamic DNS service (such as IP Manager) totranslate your IP address into to a domain name.Rev 2.0 Mar.105
Raven XECaution: If you want to connect remotely to your Raven XE using TCP/IP, the IP addressgiven to your modem by your cellular provider cannot be a private or internal IP address(such as a special private network) unless you are on the same network or inside thatnetwork’s firewall (such as with frame relay).EV-DOCDMA (Code Division Multiple Access) is the underlying digital radio networktechnology used by many cellular providers across the globe and is prevalent inNorth America. To provide backward compatibility and seamless connections ina wider range of locations, Sierra Wireless EV-DO products your Raven XE willfall back to 1x when EV-DO is not available.Sierra Wireless is certified with your cellular provider, a prominent NorthAmerican 1x and EV-DO carrier.EV-DO revision A is an enhancement on the original revision 0 adding expandedupload capabilities and a more robust connection overall. In addition to increasingthe downlink speed, revision A also increases the uplink speed. In addition, it isbackwards compatible and automatically connects with existing and broadlydeployed EV-DO Rev. 0 and 1x networks ensuring reliable and pervasiveconnectivity.Security1x data transmissions are highly secure. Originally developed based upon the“spread spectrum” pioneered by the US Department of Defense, security inCDMA technologies is obtained by spreading the digital information contained ina particular signal of interest over multiple coded paths, over a much greaterbandwidth than the original signal.Connection methodsYou can connect the Raven XE to a USB or a Ethernet (RJ45) on a computer.When connected to a USB or Ethernet port, the Raven XE behaves like a networkcard.USBThe Raven XE is equipped with a USB port which increases the methods bywhich you can send and receive data. The USB port can be set to work as eithera virtual Ethernet port or a virtual serial port. A driver installation is required touse the USB port in either mode.It is recommended that you use a USB 2.0 cable with your Raven XE and connectdirectly to your computer for best throughput.620080616
Introduction to the Raven XEVirtual serial portThe Raven XE supports one virtual serial port over USB. This VSP can be used,for example, to send AT commands, or to run many serial based applicationssuch as HyperTerminal .NetworkingIPSecThe IP protocol that drives the Internet is inherently insecure. Internet ProtocolSecurity (IPSec), which is a standards-based protocol, secures communicationsof IP packets over public networks.IPSec is a common network layer security control and is used to create a virtualprivate network (VPN).The advantages of the IPSec feature includes: Data Protection: Data Content Confidentiality allows users to protect theirdata from any unauthorized view, because the data is encrypted (encryptionalgorithms are used). Access Control: Access Control implies a security service that preventsunauthorized use of a Security Gateway, a network behind a gateway orbandwidth on that network. Data Origin Authentication: Data Origin Authentication verifies the actualsender, thus eliminating the possibility of forging the actual sender’s identification by a third-party. Data Integrity: Data Integrity Authentication allows both ends of the communication channel to confirm that the original data sent has been received astransmitted, without being tampered with in transit. This is achieved by usingauthentication algorithms and their outputs.The IPSec architecture model includes the Sierra Wireless AirLink gateway as aremote gateway at one end communicating, through a VPN tunnel, with a VPNgateway at the other end. The remote gateway is connected to a Remote networkand the VPN is connected to the Local network. The communication of data issecure through the IPSec protocols.Rev 2.0 Mar.107
Raven XEFigure 1-7: IPSec ArchitectureGREGRE (Generic Routing Encapsulation) tunnel is used to carry non-IP packetsthrough an IP Network. Non -IP packets, that are send over the GRE tunnel, needto be first encapsulated. Hence, ALEOS is used to configure and encapsulatenon-IP packets and transmit over IP through the GRE tunnel.ApplicationsEvents ReportingEvents Reporting is Sierra Wireless AirLink’s modem’s new software featureprovided via ACEmanager, that allows the users to generate reports from theevents that take place. Event Reporting Protocol is an intuitive embeddedprotocol, which automatically formats the messages based on an event trigger.The messages generated are then reported to the remote server.SoftwareThe Raven XE modem comes with the following software: AceView, the software for the Raven XE which allows you to monitor yourconnections. The driver that forms the interface between the Raven XE and your Windowsoperating system when using USB virtual Ethernet or USB virtual serial. The firmware that is stored in non-volatile memory and includesACEmanager.The Raven XE has an embedded radio module, also made by Sierra Wireless, Inc. There are two firmware programs on the device—one stored on thecontroller board of the Raven XE and one on the radio module.The firmware was loaded into the radio module and controller board when theRaven XE was assembled. As new versions of the software and firmware arereleased, they are posted at www.sierrawireless.com.820080616
Introduction to the Raven XEDocumentationThis Raven XE User Guide describes how to: Install the Raven XE hardware. Connect the radio antennas. Connect a notebook computer and other input/output(I/O) devices. Interpret the LEDs on the Raven XE and the indicators in the AceViewsoftware.This User Guide is provided as a PDF (Portable Document Format) file on theinstallation CD or from the Sierra Wireless support website.Tools and Reference DocumentsUser GuideDescriptionALEOS User GuideThis document discusses software configuration in ACEmanager and explains all theALEOS features.ACEview User GuideThis document explains the use of this utility tools which is used to view and monitor theconnection state of a Sierra Wireless AirLink device.ACEnet User GuideThis document explains the use of ACEnet services for remote management of SierraWireless AirLink device.Rev 2.0 Mar.109
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22: Specifications Power ConnectorFeatures and Benefits Embedded Intelligence Low Power Consumption Compact Size Rugged Aluminium Case High-Speed Processor (ARM 9) High-Speed 2-way Data 10/100 Mbps Ethernet Port Persistent Network Connectivity Remote Management and Configuration Class I Div 2 CertifiedTechnology CDMA EV-DO Revision AWith Fallback to:· CDMA 1xRTT· CDMA IS-95Bands 800 Mhz Cellular 1900 Mhz PCSEnvironmental Operating Temperature:· -30 to 70 Celsius Storage Temperature:· -40 to 85 CelsiusPower Consumption: (@12V DC) Transmit (Typical/Max) 110/265 mA Idle 80 mA Input Current 75 mA to 265 mA Input Voltage 9 - 28V DCStandards/Approvals Rev 2.0 Mar.10Carrier specific approvals11
Raven XE RoHS FCC Industry Canada This apparatus is suitable for use in Class I, Division 2, Groups A, B, C, D orunclassified or non-hazardous locations.Warning: Explosion Hazard - Substitution of any components may impair suitability forClass I, Division 2.Note: In consideration ofEU regulations, thisdevice is classified asClass A device for use incommercial environments.Host Interfaces Ethernet: 10BaseT RJ-45 USB Type B 5 Pin mini Antenna Connection:· Cellular - 50 Ohm SMA· Receive Diversity - 50 Ohm SMA· I/O Ports: 2Warning: The antenna should be installed no closer than 20 cm from the human body. Itis one of the RSS-102 requirements for devices not requiring SAR.Dimensions 75mm x 27mm x 103mm 185 gramsApplication Interfaces TCP/IP, UDP/IP, DHCP, HTTP, SNMP, SMTP, SMS, MSCI, Modbus and moreLED Indicators Network Signal Activity Power Reset ButtonPower Connector1220080616
Specifications* Configuration terminology in ACEmanagerFigure 2-1: Power Connector (not to scale)Warning: Explosion Hazard - Do not disconnect equipment unless power has beenswitched off or the area is known to be non-hazardous.Note: Raven XE I/O Port 4 is software configurable.Rev 2.0 Mar.1013
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33: Activating your Raven XE on yourcellular provider OMA-DM Hands FreeActivation (HFA) Activating RavenXE Verifying USBconnection Configuring throughACEmanager Activating Using ATCommandsThis chapter provides step-by-step directions for activating yourRaven XE on your cellular provider’s network.OMA-DMRaven XE is an embedded router solution that supports NetworkInitiated (NI) OMA-DM Device Configuration (DC) and PRL Updates(PRL) on the Sprint network. The Raven XE firmware registersnotifications with the MC5727 radio module for OMA-DM NI alertsand session state and processes them appropriately. The alertresponse instructs the radio module to immediately process the NIOMA-DM command. When the OMA-DM session state is IDLE,Raven XE records the session type and session result code and thenre-establishes the data connection.Hands Free Activation (HFA)Raven XE automatically detects the radio module installed duringsystem startup. If the radio module is CDMA technology, Raven XEwill check the current provisioning state and if necessary executeHFA. For devices that have previously been provisioned the HFAroutine is bypassed.Activating Raven XETo activate your Raven XE, follow the instructions below:1. Connect the Raven XE with antennas.2. Plug the power cable to the power connector on the back panel ofthe Raven XE.3. Connect your computer to the Raven XE with an ethernet cable.Rev 2.0 Mar.1015
Raven XE4. Observe the LEDs, as indicated in Chapter 4, Indicator Lights section.Wait approximately 30 seconds, to allow the Raven XE to initialize and go overthe air.Updating Raven XE firmwareFor installing the latest firmware version (.exe file), you can go to the SierraWireless website: http://www.sierrawireless.com/support.For the updater tool to execute, please install the USB drivers available on thewebsite before executing the .exe file.Tip: Copy the USB Serial Driver.inf file to your desktop. Then power up the Raven XE andconnect USB. Install from specific location and point to this .inf file. For detailed instructions on installing the USB drivers, please refer to Universal Serial Bus Application Note.1. Connect the Raven XE to your computer using an Ethernet cable or a USBcable.2. Connect the power adapter and antennas to your Raven XE.a. A Sierra Wireless firmware update welcome screen appears. Click onNext.Figure 3-1: Launch Screenb. Choose the interface you want to program the modem through and clickon Next.The default private for Ethernet is also in a different subnet from the otherconnection types.1620080616
Activating your Raven XE on your cellular providerTable 3-1: Factory DefaultsInterfaceRaven XEConnected DeviceEthernet Private can be changed via ACEmanagerFigure 3-2: Configuration: Interface selectionc. The next screen will prompt you to reset the modem manually. Click onNext after resetting the modem manually.Installation begins and can take up to a few minutes.Once the installation is complete, you will get a confirmation screen.Verifying USB connectionVerify that your USB is connected as USB/net by checking the NetworkConnections window in your computer.Rev 2.0 Mar.1017
Raven XEFigure 3-3: Verify USB ConnectionConfirming IP AddressCheck the IP Address in your Local Area Connection window.Figure 3-4: Confirm IP AddressConfiguring through ACEmanagerACEmanager is a free utility. Follow the steps below to connect to ACEmanagerfor configuring the modem.18 Ensure Raven XE connectivity to access ACEmanager. Go to: http://192.168.13.31:9191 the first time you connect to ACEmanager.20080616
Activating your Raven XE on your cellular providerActivating Using AT CommandsAn alternate method to configure and activate your Raven XE is by using ATcommands sent directly to the modem with a terminal application.Caution: It is not possible to activate the Raven XE using either ACEmanager or AceNet.1. Set telnet timeout in to 20 minutes.2. Save the telnet setting.3. Enter the user name of your account (NAI). The user name is usuallyexpressed as an email address with phone number of the account (example,[email protected]). This informati
The Raven XE is the perfect solution for any device with an Ethernet connection that requires pervasive connectivity including PCs, routers, network equipment and POS/ATMs as well as commercial automation equipment. Powered by ALEOS , Raven XE modems are designed to maintain a reliable, consistent network connection. Class I Divison 2 certified
