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USING THE HP UNIVERSAL PRINTDRIVER WITH WINDOWS 8AND WINDOWS SERVER 2012CONTENTSOverview . 1Windows 8 and Windows Server 2012 HP UPD Support. 2PARK tools . 2Windows 8 User Interfaces . 2Windows 8 Desktop User Interface . 2Windows 8 Touch Screen Interface. 3Touch Points . 4Windows 8 Apps Dialog . 5Charms. 5Differences in printing . 6New Screens in Add Printer Wizard (APW) . 9DOT4 printers . 10Branch Office Printing . 10Benefits of Branch Office Direct Printing . 10Limitations of Branch Office Direct Printing . 11V3 versus v4 Print drivers . 11V3 Model Overview . 11V4 Model Overview . 11Enhanced Point and Print . 12XPS Driver . 12Additional Information . 12OVERVIEWNOTE: This document focuses on how the HP Universal Print Driver (HP UPD) interacts withWindows 8 and Windows Server 2012 based on the information available at the time of writing thisdocument. This document does not replace or supersede any Microsoft documentation. Alwaysrefer to Microsoft for the latest information on using Windows 8 and Windows Server 2012.Windows 8 is the current release of the Windows operating system produced by Microsoft for useon personal computers including home and business desktops, laptops, tablets, and home theaterPCs. Windows 8 introduces significant changes to the operating system's platform, primarilyfocused towards improving its user experience on mobile devices such as tablets. This includestaking advantage of new or emerging technologies including USB 3.0, cloud computing and the lowpower ARM architecture, new security features, built-in antivirus capabilities, and support for secureboot. Secure boot is a UEFI feature which allows operating systems to be digitally signed toprevent malware from altering the boot process.NOTE: The HP Universal Printing Driver (UPD) 5.6.0 PCL 6 and PS is the first version of the HPUPD to support Windows 8 and Windows Server 2012. The HP UPD does not support ARMdevices.1
Windows 8 also introduces a new shell and user interface based on Microsoft's design languagefeaturing a new Start screen with a grid of dynamically updating tiles to represent applications, anew application platform with an emphasis on touch screen input, and the new Windows Store toobtain and purchase applications to run on the operating system.Windows Server 2012 is the current release of the Windows Server platform with an innovative newuser interface, powerful new management tools, enhanced Windows Power Shell support, and newfeatures in the areas of networking, storage, and virtualization. Windows Server 2012 is designedfor the cloud from the ground up and provides a foundation for building both public and private cloudsolutions to enable businesses to take advantage of the many benefits of cloud computing.WINDOWS 8 AND WINDOWS SERVER 2012 HP UPDSUPPORTIn most cases, HP UPD 5.6.0 and later support for Windows 8 and Windows Server 2012 iscomparable to Windows 7. This includes TCP/IP network installation, server/client setup, printerconfiguration, update now, the upgrade processes, print policies and printing.Plug and Play for DOT4 devices using USB Plug and Play installation requires HP DOT4 software(HP LaserJet USB (DOT4) communications driver for Windows 8/Server 2012). Windows 8 andWindows Server 2012 do not include this inbox, but the HP DOT4 component is part of MicrosoftWindows Update.Install.exe and Add Printer Wizard are also supported. Add Printer Wizard includes several newdialogs. PCL6 and PS are supported but PCL5 is not currently supported.Traditional Mode is supported. Dynamic Mode is only supported in Server 2012 and Windows 8:Desktop; not on Windows Store Apps.PARK TOOLSIn most cases, HP UPD support for Windows 8 and Windows Server 2012 is comparable toWindows 7. The following PARK tools have been tested and are supported: Active Directory Administrator TemplateAutoUpgradeUPDDriver Configuration Utility (DCU)Driver Deployment Utility (DDU)Managed Print Administrator (MPA) is only supported in Windows 8 32 bit.WINDOWS 8 USER INTERFACESWindows 8 includes a new touch screen user interface consisting of a grid of dynamically updatingtiles to represent applications similar to what is currently seen on tablets and smart phones as wellas the traditional desktop user interface similar to the Windows 7 user interface.In this white paper, to clarify which interface we are referring to, we will refer to the new Windows 8user interface as the “Touch Screen” user interface versus the traditional “Desktop” user interface.Windows 8 Desktop User InterfaceThe Windows 8 Desktop user interface is similar to the Windows 7 desktop except that there is noStart menu and you cannot boot to the desktop. But other than the missing Start button, thedesktop in the Windows 8 looks and behaves very similar to the desktop in Windows 7. Most of themenus and hotkeys are also the same.2
A simple way to access the control panel or applications from the desktop is to place the mousecursor in the lower far left corner of the screen and right click when the Start screen icon appears.Clicking Search brings up the list of available applications.NOTE: This access method works in either Windows 8 user interface and in Windows Server 2012.Windows 8 Touch Screen InterfaceThe Windows 8 Touch Screen user interface comes up when you start Windows 8. This interfacehas been optimized for touch screen input to provide a true touch interface, replacing softwareshortcuts with icons.3
Right click on background of Windows 8 Touch Screen user interface and click All Apps to quicklyselect applications not displayed on the user interface.Touch PointsA key consideration for using the Windows 8 Touch Screen user interface is the number of touchpoints available on a monitor. Microsoft recommends that machines built for Windows 8 shouldsupport a minimum of five touch points. Five touch points roughly corresponds to being able to useall five fingers to control items on a touch screen and enable you to swipe from the edge of thescreen.Single touch commands include tapping to activate as well as pressing and holding a selection.Two-touch commands include pinching to zoom, and turning to rotate. Windows 8 uses swiping upthe screen from the bottom edge to bring up commands; swiping from the left edge to accessprograms that are running, and swiping an application down and off the bottom of the screen toclose it. This requires a minimum of five touch points.For example, swiping to the left in the middle of the screen will pan the content to the left. If youswipe from the right edge of the screen (or slightly beyond the edge) in Windows 8, this pulls out theCharm command bar that lets you go back to the start screen or change the PC settings. Swipingup the screen from the bottom edge brings up the commands for Windows 8-style applications andswiping from the left edge provides access to the programs you have running.The Windows 8 Touch Screen user interface continues to support traditional keyboards and mouseas well as touch screens.4
Windows 8 Apps DialogApplications that were previously displayed in the Start menu of Windows 7, in Windows 8 areshown in the Apps dialog.The Windows 8 Apps dialog is accessible from the Windows 8 Touch Screen user interface andfrom the Desktop user interface.Going into Windows 8 App Store from the Touch Screen user interface does not guarantee theapplication is a true Windows 8 Touch Screen application.If you select an application accessing the Apps dialog from the Windows 8 Touch Screen userinterface and the application is a Windows 8 Touch Screen application (Windows Store App) or hasa view that supports the Touch Screen user interface such as Internet Explorer 10, then theapplication will be configured for the Windows 8 Touch Screen user interface.If a version of the application is not available that supports the Windows 8 Touch Screen userinterface, a desktop version of the application is displayed.Internet Explorer 10 has been updated to include both a Windows 8 Touch Screen view (WindowsStore App) and a Desktop view. Notepad on the other hand only has a Desktop view, so evenwhen selected from The Windows 8 Touch Screen user interface through the Apps dialog, you willget a Desktop application.CharmsThe Charm bar in Windows 8 is the equivalent of the Start Menu in previous versions of Windowswithout the Apps. Apps in Windows 8 can be browsed as tiles on the home screen so there really isnot a need for another menu that includes the installed applications.The Charm bar is a universal toolbar in Windows 8 and Windows Server 2012 that can be accessedfrom anywhere no matter what you are doing or what application you are running.There are two ways to access the Charm bar, the first is by moving the cursor to the bottom rightcorner of the screen which will cause the bar to appear on the right or by pressing the Windows logokey and “C” at the same time.5
There are five key elements for Windows 8 in the Charm bar including Search, Share, Start,Devices and Settings.Search, which is also in Windows Server 2012, enables you to perform a search without having toopen the browser by entering the search text and selecting the type of search you want. Searchresults will be shown on the left pane.Sharing is built into Windows 8 and the default sharing method is email, but once you installapplications for Twitter, Facebook and other social platforms, you can easily share at the operatingsystem level.Start, which is also in Windows Server 2012, is essentially the contents of the Start Menu exceptthat the contents are now all tiles representing all of the applications installed on your Windows 8PC. In Windows 8, tiles can be static or dynamic. With live dynamic tiles you will be able to previewinformation about the associated application. For instance, if you have a Stock Market applicationthat you use to keep track of stocks, you will notice that without having to open the application youwill be able to get a glimpse of the latest market information.Devices are where all your computer's device information and settings reside including availableprinters when printing from a Windows 8 Touch Screen Windows Store App.NOTE: If no printers are listed, verify whether you are in a desktop application or a Touch ScreenWindows Store App. No printers will be listed for desktop applications through the Charm interface.The Settings pane, also in Windows Server 2012, provides access to settings for the network,volume, screen brightness, power (where you shut down your PC) and Language.DIFFERENCES IN PRINTINGPrinting in Windows 8 is dependent on whether you are running a conventional application similar towhat you used in Windows 7 or an application specifically designed for the Touch Screen userinterface referred to in this document as a Windows Store App. Selecting an application from theTouch Screen user interface does not automatically mean it is designed for the Touch Screen userinterface.6
Internet Explorer 10 has two views, a conventional view and a view designed specifically for theTouch Screen user interface (Windows Store App). Below is the conventional view. Notice thefamiliar small “x” in the upper right corner to close the application.Applications designed for the Touch Screen user interface do not have the “x” because to close anapplication in the Touch Screen user interface, you can just slide it off towards the bottom of thescreen or from the Start menu of the Touch Screen user interface, or move the cursor to the upperleft corner and when the application appears, right click and click Close as shown below.Printing from a conventional desktop application is similar to printing in Windows 7 as shown belowfor Internet Explorer 10 in the conventional desktop mode or view.To print from an application designed for the Touch Screen user interface (Windows Store App),you can use the Charm bar. There are two ways to access the Charm bar. The first is by movingthe cursor to the bottom right corner of the screen which will cause the bar to appear on the right orby pressing the Windows logo key and “C” at the same time.7
Then click Devices and select the printing device you want.Initially only basic printing settings are displayed. To view all of the available printing settings, clickMore Settings.When using the HP UPD and printing from an application designed for the Touch Screen userinterface (Windows Store App), certain printing settings are not available and are not supported.The following HP UPD printing settings are not supported from applications designed for the TouchScreen user interface (Windows Store App): Job Storage settings including PIN Printing and EncryptionAdvance tab settingsPrinting ShortcutsSpecial PagesManual color controls and Color Themes8
In addition, HP UPD Dynamic mode is not supported with Touch Screen applications (WindowsStore Apps).NOTE: HP UPD Dynamic mode is supported with desktop applications.If you don’t see any printing devices and you have a printer installed, verify you are not in aconventional desktop application. If you try to use the Charm bar to print from a conventionaldesktop application, you will see the message in the Devices window “Nothing can be sent from thedesktop” as shown below.NEW SCREENS IN ADD PRINTER WIZARD (APW)Add Printer Wizard (APW) in Windows 8 and Windows Server 2012 is very similar to Windows 7with changes to the first few screens. The first screen searches for available printers. If the printeryou want is not listed, click “The printer that I want isn’t listed”. This brings up a screen to find aprinter by other options. For a TCP/IP connected printer, check “Add a printer using a TCP/IPaddress or hostname” and click Next.On the third screen, “Type a printer hostname or IP address”, set the device type to TCP/IP device,uncheck “Query the printer and automatically select the driver to use” and then enter the IPaddress. Clicking Next takes you into screens similar to Add Printer Wizard in Windows 7 to finishthe driver installation.9
DOT4 PRINTERSSupport for USB DOT4 Direct Connect is not included in Windows 8 and Windows Server 2012 bydefault. This only impacts DOT4 printers, which include most current HP mid-range and high-endHP LaserJet printers. Composite USB and LEDM USB printers are not impacted (low-end HPLaserJet printers).NOTE: DOT4 and LEDM are communication protocols used with USB connected printers. DOT4support is available by default on Windows operating systems prior to Windows 8 and WindowsServer 2012, such as Windows 7.To resolve this issue, HP has developed the “HP LaserJet USB (DOT4) communications driver forWindows 8/Server 2012” which includes a Dot4x32.msi for 32 bit and Dot4x64.msi for 64 bitinstallations.The MSI installs the DOT4 components into the driver store. This is the same effect asdownloading it from Windows Update except that it is installed before the hardware is connected.The directory c:\windows\inf\driverstore lists an oemXX directory that contains the DOT4components.NOTE: If two print queues are created for the printer during plug and play and a print queue isconnected to USB001, delete this queue. If there are two queues for the printer and both areconnected to the DOT4 port, delete one of the queues. Only one queue is required for printing.See ocument.jsp?&objectID c03365145for a complete list of HP DOT4 LaserJet printers.BRANCH OFFICE PRINTINGBranch Office Direct Printing is designed by Microsoft to reduce Wide Area Network (WAN) usageby printing directly to a print device instead of a server print queue and is supported by the HP UPDversion 5.6.0 and later. This feature can be enabled or disabled on a per printer basis and istransparent to the user. It works with print queues using printer drivers such as the HP UniversalPrint Driver that support Client Side Rendering (CSR), whether they are V3 OR V4 drivers.This feature requires a print server running Windows Server 2012 and clients running Windows 8. Itis enabled by an administrator using the Print Management Console or Windows PowerShell on theserver.Client computers obtain printer information from a Windows Server 2012 print server, but send theprint jobs directly to the printer. The print data no longer travels to the central server and then backto the branch office printer.The printer information is cached in the branch office so that if the print server is unavailable forsome reason (for example if the WAN link to the data center is down), it is still possible for the userto print.Benefits of Branch Office Direct Printing Works for print queues using the HP UPD and other printer drivers that support Client SideRendering (CSR), whether they are V3 OR V4 drivers.Functions with TCP/IP connected printers.Functions with Web Services on Devices (WSD) printers (direct discovery only, notmulticast)Can be enabled or disabled using the Print Management Console or Windows PowerShellon the server.10
Limitations of Branch Office Direct Printing Requires a print server running Windows Server 2012 and Windows 8 clients.The printer must be a network attached device.Quota, auditing and detailed job logging capabilities are lost if Branch Office Direct Printingis used.Even if Branch Office Direct Printing is enabled on a print queue, clients running operatingsystems prior to Windows 8 will not use this feature and will still print to the server.Settings that conflict with Branch Office Direct Printing (such as Keep Printed Jobs) cannotbe used.If printer pooling is enabled on print queues, Branch Office Direct Printing is not compatible.Additional information is available from Microsoft including searching on Branch Office DirectPrinting from http://www.microsoft.com/en-us/default.aspx.V3 VERSUS V4 PRINT DRIVERSWindows 8 introduces a new print driver model known as Version 4 (V4 or Type 4) drivers.Windows 8 and Server 2012 support both version 3 and version 4 print driver models. V2: Kernel modeV3: User ModeV4: XPS driverV3 Model OverviewThe Windows printer driver model has remained relatively unchanged since the introduction ofVersion 3 or V3 drivers in Windows 2000. The V3 model relies heavily on OEMs to producecustomized drivers for each specific device to make sure that specific features of each print devicecan be accessed by Windows applications. Managing a printing infrastructure using the V3 drivermodel requires the administrator to manage: A large number of driversDrivers on client machines as well as serversBoth 32-bit and 64-bit print drivers to support both of these client architecturesThe current HP UPD drivers are V3 drivers.V4 Model OverviewV4 drivers have a greatly simplified configuration layer. Unlike V3 print drivers where the userinterface is strongly coupled to the configuration, V4 print drivers focus on providing PrintTicket,PrintCapabilities, and constraint functionality.A common configuration module, PrintConfig.dll, encapsulates the functionality that was previouslyavailable in the UnidrvUI and Pscript5UI core drivers. V4 drivers do not currently employconfiguration plug-ins.Most of the device configuration is expressed in Generic Printer Description (GPD) and PostScriptPrinter Description (PPD) files. They may provide a JavaScript file that supports advancedconstraint handling as well as PrintTicket and PrintCapabilities support.Generic Printer Description (GPD) and PostScript Printer Description (PPD) file formats have notchanged and existing GPD and PPD files are compatible. The main difference is that all V4 printdrivers must additionally specify required directives in their GPD or PPD files. These directivesprevent the expression of features that are not natively supported by XPSDrv.Inbox (in the operating system) V4 drivers are available, developed and supported by Microsoft.11
Enhanced Point and PrintWhen using Windows 8, V4 drivers install directly from the driver store on the local machine. Thisincreases the speed of driver installation and eliminates the danger of driver filename conflictswhere one V3 print driver can overwrite files in another V3 print driver.IT Administrators no longer need to install cross platform drivers on their print servers. Windows willeither locate the correct driver from WU or WSUS, or it will use a fallback mechanism to enablecross-platform printing.XPS DriverThe inbox V4 driver supporting HP LaserJet printers is an XPS driver using the MS XPS core filterwithout a customized UI plug in (GPD only for user interface). MS provides PCL6 and PS inbox V4driver support for HP devices. The inbox V4 drivers for HP LaserJet models share four GPDs, acolor-A, color-B, mono-A, and mono-B, and 2 PPDs (A/B-size). There is no dynamic mode, binding,etc.Additional information is available from Microsoft including searching on V4 drivers DITIONAL INFORMATIONFor more information on HP’s Windows 8 and Windows Server 2012 support, seewww.hp.com/go/windows8. 2016 Copyright HP Development Company, L.P. The information contained herein is subject to change withoutnotice. The only warranties for HP products and services are set forth in the express warranty statementsaccompanying such products and services. Nothing herein should be construed as constituting an additionalwarranty.HP shall not be liable for technical or editorial errors or omissions contained herein.March 201612
WINDOWS 8 AND WINDOWS SERVER 2012 HP UPD SUPPORT In most cases, HP UPD 5.6.0 and later support for Windows 8 and Windows Server 2012 is comparable to Windows 7. This includes TCP/IP network installation, server/client setup, printer configuration, update now, the upgrade processes, print policies and printing.
