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[Windows/MAC] CaptureShare Software Release Note - Aug 9th, 2022VERSIONHARDWARECOMPATIBILITYOPERATINGDEVICES /SYSTEMSV1.3.2068.0The following product models are supported by CaptureShare.Tracking cameras:TR311HWV2, TR313V2, TR323NV2, TR333V2 (V.35 or /PTC310U/TR313/PTC310/TR311 (TRmodels V21 or later)PTZ310/PTZ310N/PTZ330/PTZ330N (PTZ models V66 or later)DocCam:U50/U70 /F17-8M/F50-8M/M17-13M/M15-13M/M11-8M/M15W /M70W/M5Win OS 7, Win OS 10, Win OS 11Mac 10.15, Mac 11, Mac 12WHAT’S NEW & Improvement-V1.3.2068.0Release date: Aug9th 2022-[WIN Only] Supports new AI function Transparent Mode: The Transparent Modefunction can be used to make the presenter appear transparent, so the audience caneasily see the content of the whiteboard through the presenter.[WIN/MAC] Support new AI function Voice to text: The Voice to Text on CameraView function on the Control Panel is designed with voice recognition technology,which can be used to present the presenter’s voice messages to text dynamically onthe Camera View.[WIN/MAC Improvement] VISCA command replaced with CGI command: PAN, TILT,HOME, ZOOM, FOCUS, PRESET & Device info.BUG FIXED-[WIN] Fixed latency in some computer models with regards to RTSP connection.[WIN] Fixed UI display issue in 4K resolutionIssues-None[WIN/MAC] UVC streaming display is not working with NDI/Streaming only mode , butusers still can select it in the list including 3rd party Software.Known issuesooWe are working on the fix for next release.Workaround: Please change the camera mode to “USB only”.[WIN/MAC] Camera 4K resolution can only be selected in USB only mode.oWorkaround: Switch the mode from others to “USB only” mode in web settings.[Win/MAC] CaptureShare V1.3.2068.0 Release NotesPage 1

-[WIN] System requirement for Transparent mode If your PC’s GPU memory is less than4GB, transparent mode function is unavailable.* GPU memory 4GB or above : Support 720P resolution.* GPU memory 6GB or above : Support 1080P resolution.-[WIN] Users can set the virtual camera while camera is on USB only mode. When usersstart to use virtual camera, they need switch the mode to USB streaming or streamingLimitationonly mode to get the video source.-[WIN] Virtual camera tool only support video source in windows system. Cannotestablish the audio source.-[WIN] Virtual camera video source cannot be used in UWP (Universal WindowsPlatform) app.-[WIN/MAC] DL/PTZ/TR camera models do not have the brightness settings inCaptureShare. It can be adjusted in web CES /SYSTEMSV1.3.2055.0The following product models are supported by CaptureShare.Tracking cameras:TR313V2 V0.1.0000.18 or aboveTR333V2 (* Early Q1 PTC310U/TR313/PTC310/TR311 (TRmodels V21 or later)PTZ310/PTZ310N/PTZ330/PTZ330N (PTZ models V66 or later)DocCam:U50/U70 /F17-8M/F50-8M/M17-13M/M15-13M/M11-8M/M15W /M70W/M5Win OS 7, Win OS 10, Win OS 11Mac 10.15, Mac 11, Mac 12WHAT’S NEW & ImprovementV1.3.2055.0-Release date: Dec23 2021BUG FIXED-[WIN/MAC] Support new camera models : TR313V2, TR333V2[WIN/MAC] Support gesture control setting for DL30[MAC] New OS version (OS 12) compatibility issues[WIN] Camera widget cannot be shared (in black screen) in video conferencingsoftware. EX: Google meet etc.[Win/MAC] CaptureShare V1.3.2068.0 Release NotesPage 2

Issues-None[WIN/MAC] UVC streaming display is not working with NDI/Streaming only mode , butusers still can select it in the list including 3rd party Software.ooKnown issuesWe are working on the fix for next release.Workaround: Please change the camera mode to “USB only”.[WIN/MAC] Camera 4K resolution can only be selected in USB only mode.o-Workaround: Switch the mode from others to “USB only” mode in web settings.[WIN] Users can set the virtual camera while camera is on USB only mode. When usersstart to use virtual camera, they need switch the mode to USB streaming or streamingonly mode to get the video source.Limitation[WIN] Virtual camera tool only support video source in windows system. Cannotestablish the audio source.-[WIN] Virtual camera video source cannot be used in UWP (Universal WindowsPlatform) app.-[WIN/MAC] DL/PTZ/TR camera models do not have the brightness settings inCaptureShare. It can be adjusted in web CES /SYSTEMSV1.3.2050.0Release date: Aug27 2021V1.3.2050.0The following product models are supported by CaptureShare.DocCam: U50/U70/U70 M70W/M5Tracking /TR313/TR311HN/TR311/TR310 (TRmodels V21 or N (PTZ models V66 or later)Win OS 7, Win OS 10Mac 10.14 Mac 10.15 Mac 11WHAT’S NEW & Improvement-[WIN] Add audio virtual device support in virtual camera tool (64 bits OS only):Initial the UAC from the RTSP camera's microphone in virtual camera settings.[WIN/MAC] Add more camera/tracking settings for DL30: Effective Tracking[Win/MAC] CaptureShare V1.3.2068.0 Release NotesPage 3

-Area/Auto Zoom/Hybrid Mode/Auto WB mode switch[WIN/MAC] Efficacy improvement for record function and previewing : Reduce thelatency and system loading for the camera record function and previewingBUG FIXED-[WIN] Capture and Record function failed happened by Antivirus software.[WIN] Show the Insufficient memory information in record function frequently.[MAC] The camera widget cannot be moved after adjusting the size (EX: Maximizewindow) or switching the camera source.[MAC] The zoom in/out bar in control panel shows in wrong position.Issues-[WIN] Language change UI will not be affected instantly in virtual camera tool. Usersneed reopen the tool for new language display. We will fix it next release version.[WIN/MAC] UVC streaming display isn't workable with NDI/Streaming only mode , butusers still can select it in the list includes 3rd party Software.ooKnown issuesWe are working on the fix for next release.Workaround: Please change the camera mode to “USB only”.Camera 4K resolution only can be selected in USB only mode.o-Workaround: Switch the mode from others to “USB only” mode in web settings.[WIN] Users can set the virtual camera while camera is on USB only mode. When usersstart to use virtual camera, they need switch the mode to USB streaming or streamingonly mode in order to get the video source.Limitation[WIN] Virtual camera tool only support video source in windows system. Cannotestablish the audio source.-[WIN] Virtual camera video source cannot be used in UWP (Universal WindowsPlatform) app.-[WIN/MAC] DL/PTZ/TR camera models don’t have the brightness settings inCaptureShare. It can be adjusted in web settings.VERSIONHARDWARECOMPATIBILITYV1.3.2046.0 (MAC) V1.3.2047.0 (WIN)The following product models are supported by CaptureShare.DocCam: U50/U70/U70 /F17-8M/F50-8M/M17-13M/M15-13M/M11-8M /M90UHD /M15W/M70WPTZ and Tracking cameras:DL30Tracking cameras: TR331/333/TR313/TR311/TR311HN/TR310 (TR models FirmwareV21 or later)PTZ cameras: PTZ310/PTZ310W/PTZ310N/PTZ330/PTZ330W/PTZ330N (PTZ models[Win/MAC] CaptureShare V1.3.2068.0 Release NotesPage 4

OPERATINGDEVICES /SYSTEMSV66 or later)PTC500S/TR320/TR530 (Virtual USB only)Win OS 7, Win OS 10Mac 10.14 Mac 10.15WHAT’S NEW & Improvement-V1.3.2046.0 (MAC)V1.3.2047.0 (WIN)Release date: June3rd 2021[WIN] Virtual camera tool feature added: If you have any of the above supported PTZand Tracking cameras, now you can control and stream the camera to the CaptureSharesoftware as through the camera is locally connected via USB. The only requirements arethat these camera must be put on the same VLAN as the PC/MAC running theCaptureShare software.BUG FIXED-[WIN] Audio source drops after setting click track on DL30 camera.[WIN] The frame for Click track sometimes disappears or has wrong status displayed.[MAC]The camera widget cannot be moved after adjusting the size (EX: Maximizewindow) or switching the camera source.[MAC]The zoom in/out bar in the control panel showed in the wrong position.Issues-[WIN]In virtual camera tool setting, no error message while users typed in the wrongaccount or password.[Win/MAC] UVC streaming display isn't workable with NDI/Streaming only mode , butusers still can select it in the list includes 3rd party Software.Knownissues[WIN/MAC]ooWe are working on the fix for next release.Workaround: Please change the camera mode to “USB only”.Camera 4K resolution only can be selected in USB only mode.o-Workaround: Switch the mode from others to “USB only” mode in web settings.[Win] Users can set the virtual camera while camera is on USB only mode. When usersstart to use virtual camera, they need switch the mode to USB streaming or streamingonly mode in order to get the video source.Limitation-[WIN] Virtual camera tool only support video source in windows system. Cannotestablish the audio source.-[WIN] Virtual video source cannot be used in UWP (Universal Windows Platform) app.-[WIN/MAC] DL/PTZ/TR camera models don’t have the brightness settings inCaptureShare. It can be adjusted in web settings.[Win/MAC] CaptureShare V1.3.2068.0 Release NotesPage 5

VERSIONHARDWARECOMPATIBILITYOPERATINGDEVICES /SYSTEMSV1.3.2043.0The following product models are supported by CaptureShare.DocCam: U50/U70/U70 70WTracking cameras: TR333/TR313/TR311/TR310 (TR models Firmware V21 or later)PTZ cameras: PTZ310/PTZ310W/PTZ310N/PTZ330/PTZ330W/PTZ330N (PTZ models V66 orlater) Win OS 7, Win OS 10 Mac 10.14 Mac 10.15V1.3.2037.0WHAT’S NEWRelease date:November 06,2020-Supports AVer DL30 camera (pre-release).Supports AVer PTZ cameras.Supports new functions: Sleep Mode/Profile in settings for DL30 (pre-release).Displays network & device information while connecting the DL30 (pre-release) viaUSB cable.*IP Address/ Serial number / Mac address / FW versionBUG FIXED-Zoom in/out setting should be reset to default value after clicking home button.Crash happens if user connects two tracking cams at the same time. – Random issue.Firmware update function should be disable for some models which cannot supportfirmware upgrade function. [MAC Only]KNOWN ISSUES (Win/MAC) VERSIONHARDWARECOMPATIBILITYUVC streaming display isn't workable with NDI/Streaming only mode , butusers still can select it in the list. A fix is being released for next release.Workaround: Please change the camera mode to “USB only”.Camera 4K resolution can only be selected in USB only mode.o Workaround: Switch mode to “USB only” mode in the web setting.PTZ/TR/DL camera models don’t have the brightness settings. It cannot be usedin some modes and need adjust it in web settings. Working on a fix for nextrelease.Tracking sensitivity cannot be used in Zone mode.V1.3.2037.0The following product models are supported by CaptureShare.DocCam: U50/U70/U70 70WTracking cameras: TR333/TR313/TR311/TR310 (TR models Firmware V21 or later)[Win/MAC] CaptureShare V1.3.2068.0 Release NotesPage 6