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SY21-22 Enrollment DCPS Family SeamlessDocs GuidanceMarch 2021DCPS is excited to open enrollment to our families and welcome new students to our community! ForSchool Year 2021-2022 (SY21-22), families can complete enrollment electronically and on-paper startingFriday, April 2, 2021. This guidance document provides answers to frequently asked questions as well asinformation for families on how to complete the enrollment process electronically.FAQs1. When and how can I enroll my student for SY21-22?Enrollment is available to be conducted electronically and in-person at DCPS schools starting Friday,April 2, 2021. To enroll electronically, parents will need an email address to complete this process.Access the electronic enrollment packet here from a computer, smartphone or other mobiledevice. Follow these steps to complete enrollment:a. Select the appropriate link to complete the enrollment packet. Enrollment forms are available in six languages (Amharic, Chinese, English, FrenchSpanish, and Vietnamese). Each language has a unique link.b. Read the cover letter in full. The cover letter includes important information about how to complete enrollmentand what documents are needed to submit your SY21-22 enrollment packet.c. Fill in all required and applicable information requested. NOTE: The number of pages depends on the translated language. All required information is noted by an asterisk (*). Do not select the Signature Here options located on the forms until you havecompletely finished reviewing and completing all the forms. You must finishreviewing and completing all pages before you can sign. If you do not have time to finish completing the packet, you can select the Save andContinue Later option, located at the bottom banner of the screen. It will promptyou to create an account with SeamlessDocs. If you created a SeamlessDocs account while enrolling your student forSY20-21, simply log in using your credentials to view past submissions. If youforgot your password, please select “Forgot password” and follow theprompts.d. Once you have completed all the pages, select the Submit and Sign button located on thebanner at the bottom of the screen.e. You will be asked to upload applicable attachments. New students must submit one proof of age. Acceptable proof of age documentexamples include a birth certificate, hospital records, previous school records,passport, or baptismal certificate. All DC residents must prove residency annually. Acceptable proof of DC residencydocumentation can be found here. We encourage you to have all your documentation ready for uploading prior tobeginning to complete the packet. Documents can be uploaded in multiple formats, including pictures.f. Follow the prompts for creating your electronic signature and apply your signature to therequired 6 (six) places throughout the packet.g. Once you have applied your signature to all the required forms, select Finalize and Submit.120 0 Fi rs t St r eet , NE W as hi ng to n, D C 2 000 2 T 2 02 . 442 .5 88 5 F 202 .4 42 .5 02 6 dc ps . dc .g ov

h. You will be asked Who Else Needs to Sign this Document, then select the school in whichyou are completing enrollment from the drop-down menu and press Continue to submitthe enrollment packet.Once submitted, you will receive a copy of your submitted packet. The school will then review yoursubmission, follow-up with you as needed, and sign the packet, which signifies that enrollment iscomplete. You will then receive another email with a copy of the packet signed by your school. Ifyou want to access your submitted attachments, contact your school. Your enrollment will not beconsidered final until the school official signs your forms and you receive an email confirming thishas happened.2. Is the electronic submission process mobile-friendly?Yes. The electronic submission process for SY21-22 enrollment is mobile-friendly and can becompleted from a smartphone or other mobile device. If you are required to upload documents,please make sure you have these documents or pictures available on your mobile device.3. What if I need help electronically submitting the SY21-22 enrollment packet?Please contact your school or [email protected] if you need help with submitting enrollment toyour school in any way.4. What if I do not have access to a mobile device, computer, or laptop to submit the SY21-22enrollment packet electronically?SY21-22 enrollment can also be conducted in-person and on paper. Please contact your school [email protected] for in-person enrollment support.5. Where can I find the DCPS SY21-22 enrollment packet and other enrollment-related forms?The SY21-22 DCPS enrollment packet and other enrollment-related forms can be found here.6. Are there changes to how families prove DC residency?For SY21-22, there are no changes in requirements for families. Families may complete enrollmentelectronically or in-person at their school. All families will still complete a DCPS enrollment packet,prove DC residency, and submit all documents to their school – proof of residency can be submittedvia SeamlessDocs or email Acceptable proof of DC residency documentation can be found here.7. Are there changes to the health-related enrollment requirements for SY21-22?Similar to SY20-21, OSSE will now require that students and families provide Universal HealthCertificates and Oral Health Assessments at the start of SY21-22, instead of at the time ofenrollment. Families are encouraged to book doctor appointments and hand in medicaldocumentation as early as possible, to ensure compliance (Universal health certificate, oral healthassessment, immunization records, medication authorization forms, if needed).As a reminder, all students attending school in DC must present updated immunizationdocumentation by the first day of school. After 20 school days, non-compliant students will beremoved from in-person learning until proper immunization documentation is received. Pleasecontact your school nurse if you have additional questions about health forms or immunizations.120 0 Fi rs t St r eet , NE W as hi ng to n, D C 2 000 2 T 2 02 . 442 .5 88 5 F 202 .4 42 .5 02 6 dc ps . dc .g ov

Steps to Complete Enrollment Electronically via SeamlessDocs:1. Select the appropriate link to complete the enrollment packet: Enrollment forms are available as aunique link in six languages (Amharic, Chinese, English, French, Spanish, and Vietnamese).2. Read the cover letter in full. The cover letter includes important information about how tocomplete enrollment and what documents are needed to submit your SY21-22 enrollment packet.3. Fill in all required and applicable information requested.a. You must read and complete all pages, which depends on the translated language.b. All required information is noted by an asterisk (*). NOTE:Your enrollment submission will not be complete until youfill out all required information. Your information does notauto-fill in all parts of the submission.TIP: Want to get a head starton the process? Have all yourdocuments (proof of DCresidency, proof of age, etc.)saved on your electronicdevice and ready to go.c. Do not select the Signature Here options located on the forms until you have completelyfinished reviewing and completing all the forms. You must finish reviewing and completing allpages before you can sign. NOTE: The number of pages depends on the translated language.120 0 Fi rs t St r eet , NE W as hi ng to n, D C 2 000 2 T 2 02 . 442 .5 88 5 F 202 .4 42 .5 02 6 dc ps . dc .g ov

d. If you do not have time to finish completing the packet, you can select the Save and ContinueLater option, located at the bottom banner of the screen. It will prompt you to create anaccount with SeamlessDocs.TIP: When saving your enrollment submission, you willbe prompted to create a SeamlessDocs Account. Click“Register now” on the bottom of the right panel.If you created a SeamlessDocs account while enrollingyour student in DCPS for SY20-21, log in using yourcredentials to view past submissions. If you forgot yourpassword, please select “Forgot password” and followthe prompts.4. Once you have completed all the pages, select theSubmit and Sign button located on the banner at the bottom of the screen.5. You will be asked to upload applicable attachments. Oncefinished, click continue.a. New students must submit one proof of age. Acceptableproof of age document examples include a birth certificate,hospital records, previous school records, passport, orbaptismal certificate.TIP: Refreshing your pagecould mean that you willhave to start ALL over! It’salways better to Save thanto refresh.TIP: If you savedyour packet, you canreturn to uploadyour documents byclicking on thepaperclip icon.120 0 Fi rs t St r eet , NE W as hi ng to n, D C 2 000 2 T 2 02 . 442 .5 88 5 F 202 .4 42 .5 02 6 dc ps . dc .g ov

b. All DC residents must prove residency annually. Acceptable proof of DC residencydocumentation can be found here. NOTE: Proof of DC residency can also be submittedthrough email to your SY21-22 school.c. We encourage you to have all your documentation ready for uploading prior to beginningto complete the packet.d. Documents can be uploaded in multiple formats, including pictures.TIP: Don’t forget the toolbar on the bottom of your screen! When completing an enrollmentpacket, you will always have access to this when using a computer.TIP: Before you can sign, any incomplete fields will be highlighted and asterisked (*) in red. A red barwill appear on the bottom of your screen indicating which page is missing information.120 0 Fi rs t St r eet , NE W as hi ng to n, D C 2 000 2 T 2 02 . 442 .5 88 5 F 202 .4 42 .5 02 6 dc ps . dc .g ov

6. Follow the prompts for creating your electronic signature and apply your signature to the required 6(six) places throughout the packet.7. Once you have applied your signature to all the required forms, select Finalize and Submit.8. You will be asked Who Else Needs to Sign this Document, then select the school in which you arecompleting enrollment from the drop-down menu and press Continue to submit the enrollmentpacket. Note: Do not forget this step!Selecting your school ensures thatyour enrollment form goes to yourSY21-22 school.Note: We highly recommendreviewing your submission multipletimes before you click the Finalize andSubmit button! If you’ve made amistake, you can contact your school.Once submitted, you will receive a copy of yoursubmitted packet. The school will then reviewyour submitted packet, follow-up with you as needed, and sign the packet, which signifies thatenrollment is complete. You will then receive another email with a copy of the packet signed by your120 0 Fi rs t St r eet , NE W as hi ng to n, D C 2 000 2 T 2 02 . 442 .5 88 5 F 202 .4 42 .5 02 6 dc ps . dc .g ov

school, which confirms that enrollment is complete. NOTE: Confirmation may take more than threebusiness days.Contact your school if you need help completing the electronic enrollment packet or if you cannotaccess the electronic submission process.Frequently Asked SeamlessDocs Questions1. How will I know if my enrollment packet has been submitted successfully?An email address is required when completing the electronic submission. All families will receive aconfirmation email when their submission has processed. If you have not received an email fromSeamlessDocs, it’s likely that your submission was unsuccessful. Once received, you are highlyencouraged to save a copy of your submitted packet.2. I am getting a “504 Gateway Error” after I select “Finalize and Submit”. What does this mean?Families can ignore the “504 Gateway Error-Timed Out” page. In most instances, your enrollmentsubmission will have processed if you have selected “Finalize and Submit”. Be sure to check youremail to confirm that you have received a copy of your submitted enrollment packet. If you did notreceive an email, please resubmit the enrollment packet.3. I’m using my mobile device for SeamlessDocs. Will the process be different than using acomputer?The SY21-22 DCPS electronic enrollment packet is mobile-friendly, however, there are a fewdifferences. Families will have less options in the bottom toolbar when submitting an enrollmentpacket via a mobile device. Mobile users will have to use their touch screen in order to selectdifferent options in the form. Finally, when creating a signature, you will be prompted tohorizontally rotate your screen. After rotating your screen, you will be able to manually sign yoursignature.4. If I have additional questions about enrollment, who can I contact?If you have questions, we encourage you to take the following steps: Visit the DCPS Enrollment website. Contact your school directly with enrollment-related questions. Contact the DCPS Enrollment Team at [email protected] or (202) 478-5738.120 0 Fi rs t St r eet , NE W as hi ng to n, D C 2 000 2 T 2 02 . 442 .5 88 5 F 202 .4 42 .5 02 6 dc ps . dc .g ov

to complete the enrollment packet: Enrollment forms are available as a unique link in six languages (Amharic, Chinese, English, French, Spanish, and Vietnamese). 2. Read the cover letter in full. The cover letter includes important information about how to complete enrollment and what documents are needed to submit your SY21-22 enrollment .