APAC Hospitalityindustry surveySubscription form 2022

2Aboutthe surveyThe APAC Hospitality Survey aims toprovide compensation data for vitalhospitality roles found in hotelsacross the luxury scale, rangingfrom economy to luxury hotels.With coverage of 20 markets in the region, Mercer’sAPAC Hospitality Survey results can help hotels setpay levels and compensation practices to ensurethat their compensation strategy remains costeffective and competitive.2000 properties across APAC20 marketsacross APAC330 positionsacross functions at property levelSurvey ElementsBase SalaryMonthly base salary times the number ofmonths guaranteed.Total guaranteed cash compensationBase salary plus the annualized value ofguaranteed allowances.Total cash compensationTotal guaranteed cash compensationplus annualized value of short-termincentive, sales incentive, profit sharingor other incentive awards.

3Locations coveredJob family coverage² Australia Engineering Cambodia F&B Service China - Beijing Finance China – Shanghai General Management &Administration China – Guangzhou/ Shenzhen China – 2nd Tier Cities China – 3rd Tier Cities Fiji Hong Kong Indonesia Japan Laos* – Limited surveycoverage only Housekeeping Human Resources Information & Technology Kitchen Procurement Rooms Retail Operation Sales & Marketing Macau Security Malaysia Spa & Recreation Maldives Myanmar* – Limited surveycoverage only New Zealand Philippines Singapore South Korea Sri Lanka Taiwan Thailand VietnamWhy participate? Benchmark against your peers in the industry; data insights by position Ability to refine data sets to your needs; by business size, scope ofresponsibility, luxury status and more! Gain access to market results through Mercer WIN *, Mercer’s data-miningtool for survey reporting and analysis Invitation to Mercer industry and networking events and webinars*MercerWIN Access: One WIN user account access for each location subscribed and one group useraccess for all subscribed locations per entity (in case of multilocational subscriptions). Additional useraccounts will be charged USD500 each.*Limited survey coverage– includes 25 key positions only.² See appendix for the indicative list of positions covered.

4Report pricing & subscription formPlease select the location(s) by checking the below boxes. Prices are in USD.2022 key dates:LocationsParticipantNon-participantAustralia 4,620 9,240Cambodia 1,390 2,780China - Beijing 5,250 10,500China - Shanghai 5,250 10,500China - Guangzhou / Shenzhen 5,250 10,500China - 2nd Tier Cities 5,250 10,500China - 3rd Tier Cities 5,250 10,500Fiji 1,390 2,780Hong Kong 2,770 5,540Indonesia 4,620 9,240Japan 3,780 7,560Laos (Limited) 890 1,780Macau 1,390 2,780 Hyatt Hotels & ResortsMalaysia 2,770 5,540 Intercontinental Hotels Group(including Six Senses)Maldives 1,390 2,780 J Hotel Shanghai TowerMyanmar (Limited) 890 1,780New Zealand 2,770 5,540 Kerzner InternationalPhilippines 1,390 2,780 Langham HotelsSingapore 4,200 8,400South Korea 1,390 2,780 Marriott InternationalSri Lanka 1,390 2,780 Melia InternationalTaiwan 1,390 2,780Thailand 4,620 9,240 Peninsula HotelsVietnam 2,770 5,540 Radisson Hotels GroupSubmission deadline:July 2022Report Release:October, 2022Indicative listof participatingorganisations: Accor Hotels Aman Belmond Ltd Capella Hotels Disney Far East Hospitality Four Seasons Hotels and Resorts Hilton Hotels Worldwide Hong Kong Jockey Club Jumeirah Group Kempinski Hotels Mandarin Oriental Hotel Group Marina Bay Sands Minor Hotels Pan Pacific Hotels Group Rosewood Hotels & Resorts Shangri-La InternationalHotel Group Swire Hotels Wyndham Destinations

5Totalpurchases 0Bulk purchasediscount available!5% offSign-up formfor order betweenUSD 20,000 – USD 24,999Title: Dr. Mr. Mrs. Ms.10% offName: .Organization: . Designation: .for order betweenUSD 25,000 – USD 49,999Address: .Country: . Signature and Company Stamp15% offPostal Code: .for order betweenUSD 50,000 – USD 99,999Telephone:.Email:.20% offCentralised billing information*Name: .for order betweenUSD 100,000 – USD 199,999Organization: . Designation: .Address: .25% offCountry: . Signature and Company Stampfor orders equal to orabove USD 200,000Postal Code: .Telephone:.Tax: All fees quoted aboveare not inclusive of local taxesand withholding tax (otherapplicable taxes).Email:.*Decentralized billing administration fee of USD 200 is chargeable per invoiceData submission contact person:Title: Dr. Mr. Mrs. Ms.Name: .Email: . Telephone: .On behalf of myself andmy company, I have read,understood, and agreed tothe terms and conditions.Sign hereAuthorised person to view Survey results on Mercer WIN:Title: Dr. Mr. Mrs. Ms.Name: .Email: . Telephone: .Contact:Jia Ling ChuaDisha KaushalSenior industry analyst 65 6398 [email protected] industry lead - APAC 65 6398 [email protected]

6Indicative list of benchmark positions*Benchmark positions included in Limited SurveyEngineeringF&B ServiceFinanceGeneral Managementand AdministrationDirector/Head of Engineering*F&B CashierDirector/Head of Finance*Assistant Engineer DirectorBartenderAssistant Finance DirectorGeneral Manager (Single/Multi-property)*Engineering ManagerLobby BartenderFinance Manager*Senior Duty EngineerBanquet Waiter / WaitressAccounting ManagerEngineering SupervisorRoom Service AttendantCredit Control ManagerDuty EngineerRoom Service Order TakerInternal Auditing ManagerHVAC EngineerStewardCost Control ManagerAV EngineerWaiter / WaitressAssistant FinanceElectrical EngineerDirector/ Head of Foodand Beverage*ManagerAssistant EngineerSenior HVAC TechnicianSenior Electrical TechnicianTechnicianHVAC TechnicianAV TechnicianElectricianPainter / ing StorekeeperSenior TechnicianSenior AV TechnicianLandscaping ManagerLandscaping SupervisorGardenerEngineer - CombinedTechnician - CombinedSenior Technician - CombinedAssistant F&B DirectorHead of Cateringand Convention*F&B Manager*Restaurant ManagerBar ManagerLobby Bar ManagerBanquet Service ManagerRoom Service ManagerSteward ManagerHead SommelierAssistant Restaurant ManagerAssistant BanquetService ManagerF&B Sales / F&B PR ManagerSommelierRestaurant CaptainRoom Service CaptainSteward CaptainHost/HostessBar CaptainRestaurant SupervisorBanquet ServiceSupervisorLobby Bar SupervisorRoom Service SupervisorSteward SupervisorBar SupervisorBar Manager - CombinedBar Supervisor - CombinedBartender - CombinedAssistant AccountingManagerAssistant Credit ControlManagerAssistant InternalAuditing ManagerAssistant Cost ControlManagerFinance SupervisorAccounting SupervisorCredit ControlSupervisorInternal AuditingSupervisorCost Control SupervisorPayroll MasterGeneral CashierFinance ExecutiveAccounting ExecutiveCredit Control ExecutiveInternal Auditing ExecutiveCost Control ExecutiveCashierFinance AssistantAccounting AssistantFinance Manager - CombinedAssistant Manager Finance -CombinedFinance Supervisor - CombinedHotel Manager/ Head ofOperations/ EAM*Administration ManagerExecutive Secretary(to GM)Executive Assistant(to Resident Manager)Quality ManagerQuality SupervisorAdministration SupervisorSecretaryDriver (Internal Use)Administration ClerkClinic DoctorClinic NurseManagement TraineeGraduate TraineeQuality OfficerDriver-Combined

7Indicative list of benchmark positions*Benchmark positions included in Limited SurveyHousekeepingHuman ResourcesInformation TechnologyKitchenRoom AttendantDirector/Head of HumanResources*IT AssistantChinese Commis IDirector/Head of IT*Chinese Commis II / IIIIT ManagerCommis IPublic Area AttendantUniform & Linen AttendantLaundry AttendantTailorLaundry Order TakerDry CleanerAssistant Human ResourcesDirectorHuman Resources Manager* Assistant IT ManagerHead of Training / TrainingManager*PresserAssistant Human ResourcesManagerExecutive Housekeeper/ Headof Housekeeping*Recruitment ManagerAssistant Training ManagerHousekeeping ManagerC&B SupervisorAssistant HousekeepingManagerHuman Resources SupervisorLaundry ManagerFloor ManagerPublic Area ManagerAssistant Laundry ManagerFloral ManagerHousekeeping ClerkSenior Room AttendantSenior Public Area AttendantFloristFloor SupervisorPublic Area SupervisorLaundry/ Uniform & LinenSupervisorFloral SupervisorRecruitment SupervisorTraining SupervisorC&B Specialist/ OfficerHuman Resources OfficerRecruitment OfficerTraining OfficerDormitory SupervisorHuman Resources AssistantTraining AssistantLocker Room AttendantDormitory AttendantIT SupervisorIT OfficerCommis II / IIIBanquet CommisPastry CommisKitchen HelperExecutive Chef / Head of Kitchen*Executive Sous ChefExecutive Chinese ChefExecutive Pastry ChefChinese Chef*Chef de Cuisine*Banquet ChefPastry Chef*Italian ChefChinese Sous ChefSous ChefBanquet Sous ChefPastry Sous ChefHygiene ManagerChinese Junior Sous ChefJunior Sous ChefBanquet Junior Sous ChefPastry Junior Sous ChefBarbeque IChopper IDim Sum ISteamer ICold Dish IWok IChinese Chef De PartieChinese Demi ChefDemi ChefBanquet Demi ChefPastry Demi ChefBarbeque II / IIIChopper II / IIIDim Sum II / IIISteamer II / IIICold Dish II / IIIWok II / IIIHygienistChef De PartieBanquet Chef De PartiePastry Chef De PartieHygiene Supervisor

8Indicative list of benchmark positions*Benchmark positions included in Limited SurveyMarketingRetail OperationRoomsSales & MarketingE-Commerce Coordinator Storeroom ClerkGift Shop ClerkReceiving ClerkRetail ManagerDirector/ Head ofRooms Division*Sales CoordinatorMarketing &CommunicationsCoordinatorPurchasing AssistantRetail SupervisorDirector/ Headof Marketing &Communications*Head of ProcurementFront Office Manager*Purchasing ManagerRooms Division ManagerAssistant PurchasingManagerBusiness Centre ManagerAssistant Marketing &Communications DirectorAssistant DigitalMarketing/ E-CommerceManagerMarketing &CommunicationsManagerProcurementPurchasing Supervisor/Sr. SupervisorStoreroom SupervisorReceiving SupervisorPurchasing OfficerAssistant Rooms DivisionDirectorDirector/ Head of Sales& Marketing*Director/ Head of Sales*Head of Catering & EventSalesChief Concierge/Concierge ManagerDirector/ Head ofRevenue Management*Executive Floor ManagerAssistant Director/SeniorManager of RevenueManagementAssistant Front OfficeManagerDuty ManagerE-Commerce Supervisor/Sr. SupervisorTransportation ManagerMarketing &Communications OfficerCoordinatorAirport ManagerMarketing &CommunicationsSupervisor/Sr. SupervisorArt DesignerCatering & Event SalesService Center ManagerHead of ReservationAssistant Director ofSalesAssistant Director ofAssistant Chief Concierge Catering & Event SalesAssistant Executive FloorManagerAssistant Duty ManagerAssistant Service CenterManagerAssistant TransportationManagerBusiness CentreSupervisorConcierge SupervisorAirport SupervisorExecutive FloorSupervisorSenior ButlerReception SupervisorService Center SupervisorTransportationSupervisorBusiness Center ClerkAirport RepresentativeConcierge AgentExecutive Floor ClerkButlerBell CaptainReceptionistService Center ClerkDriver (for guest use)Bell Boy / Door AttendantSpeedboat CaptainBoat CrewSales ManagerCatering & Event SalesManagerRevenue ManagerReservation ManagerAssistant Sales ManagerAssistant Catering &Event Sales ManagerSenior ReservationSupervisorSenior Sales ExecutiveCatering & Event Sales Sr.ExecutiveRevenue AnalystReservation Agent

9Indicative list ofbenchmark positions*Benchmark positions included in Limited SurveySecuritySpa & RecreationSecurity GuardRecreation AttendantSecurity Assistant/ ExecutiveLife GuardDirector/ Head of Security*Health Club ReceptionistSecurity ManagerSpa AttendantAssistant Security ManagerHair-stylistSecurity SupervisorMassage/ Spa TherapistGym InstructorDirector/ Head RecreationDirector/ Head of Spa*Recreation ManagerHealth Club ManagerSpa ManagerRecreation SupervisorSpa Supervisor/Sr. SupervisorSenior Gym InstructorSenior Massage/Spa TherapistHealth Club Supervisor/ Sr.SupervisorAssistant Dive CentreDive MasterDive Instructor3000034-CP 2022 Mercer LLC. All rights reserved.

The APAC Hospitality Survey aims to provide compensation data for vital . hospitality roles found in hotels . across the luxury scale, ranging from economy to luxury hotels. With coverage of 20 markets in the region, Mercer's . APAC Hospitality Survey results can help hotels set . pay levels and compensation practices to ensure