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Official Guide For:ARMY HOUSINGONLINE USERSERVICESCreated by ACSIM ARMY HOUSINGVersion 22/6/2020

Homepage1.The AHOUS homepage showcases homes across various installations. As you browse the page, aslideshow scrolls, allowing you to see some of the best Army Housing has to offer.2.On the right side of the page, you will see a social media box. Here you can scroll though ArmyHousing’s Twitter, Facebook, and Youtube posts.3.When you are ready to jump in, click the “Select and Installation” drop down, or the “Show Map”button to choose and installation.

Choosing an Installation1. After you’ve clicked the “Select Your Installation” drop down. Simply click the name of the installationyou would like to visit.2. You may also click the picture from the slide show to go directly to that installation’s page. You cansee what installation the picture is from on the bottom left of the image.

Map ViewIf you chose to look up an installation by the map view, simply click the state that your installation is in. Alist of available installations in that state will populate allowing you to click the name of the installation ofyour choosing. The website will then take you to the installation page.

Installation Page1.The installation page is chock-full of information for soldiers and their families. Allinformation can be found by clicking the icons at the top of the page.2. If the installation has a privatized website, AHOUS will populate the website for you and displayit in an organized fashion. Feel free to click through the privatized site without any fear of losingyour place inside the AHOUS website.

Viewing Floor Plans and Photo Tours1.Click the tabs at the top of the page to change the icons and available information below.2. In some cases Floor Plans and Photo Tours will populate in a slideshow fashion. To open theslideshow and view all the images, click the“View” button. This will open the slideshow asshown to the right.

More Information1.If ever you can’t find what you are looking for, start by going to the FAQs tab at the top right ofthe page. There you will find popular inquiries about an installation, along with some otherfrequently sought after information.2. If you still have any questions or concerns, do not hesitate to click the button at the bottom leftof the page. You can choose to either contact the installation POC, or the webmaster directly tohelp you find the information you seek.3. Don’t forget, AHOUS is also on mobile. Click the “Google Play” button to go directly the GooglePlay store and download the AHOUS Application. iOS Coming Soon.Thank you!

HOW TO UNBLOCK CONTENT FOR EACH BROWSEROn occasion, when visiting AHOUS, you may come across a page that doesn’t load appropriately.This is often times in situations where the browser is trying to load a 3rd party site inside AHOUS,like the Family Housing section for example. If your browser is blocking this content, below are acouple simple steps to change those settings. Once doing so, AHOUS should load fully and showall the content you desire. If issues still arise, please contact the Webmaster directly inside theContact Us section. Thank you.Firefox- For the Firefox browser, click the “Lock Icon” in the Address Bar at the top of the page.- Inside the dropdown, click the arrow next to “Connection.”

Firefox (cont.)- On the next page in the dropdown, click “Disable protection for now”- Reload Page

Chrome-For the Chrome browser, click the lock at the top of the page in the Address Bar.-Then click “Site settings” in the dropdown- Inside the settings page, near the bottom, there is an “Insecure content” section. Make sure thatis set to “Allow.”

Edge- For the Edge browser, click the icon at the top right in the Address Bar.- Then click “See all content” in the dropdown.

Internet Explorer- For the Internet Explorer browser, simply click the “Show all content” button that automaticallypopulates.- Reload page if needed.

Safari- For the Safari browser, click “Safari” in the top left side of your toolbar.- In the dropdown, click “Setting for This Website ”- Then make sure the “Enable content blockers” section is unchecked.

Created by ACSIM ARMY HOUSING Version 2 2/6/2020. Homepage 1. The AHOUS homepage showcases homes across various installations. As you browse the page, a slideshow scrolls, allowing you to see some of the best Army Housing has to offer. 2. On the right side of the page, you will see a social media box. Here you can scroll though Army