
Transcription
Siemens HealthineersDigital MarketplaceOnline Help – Online Guidesiemens-healthineers.com
Table of contents1Welcome to the Digital Marketplace1.11.21.31.41.51.6233Accessing the Digital MarketplaceNavigating the Digital MarketplaceDiscovering digital offeringsInteracting with digital offeringsDigital Marketplace functions for OpenApps usersProviding feedback to the Digital Marketplace45791315Help Center162.116Create a support ticketUtilizing your Siemens Healthineers ID193.13.23.33.43.53.63.73.81920222325272930Online Guide Online HelpPrint No. P08-007-DMP.602.08.01.02Registering yourself as an individual user from the Digital MarketplaceAffiliating with your institution as an individual userRegistering your institution as an IT AdministratorCreating user roles for your institutionManaging user accounts of your institutionInviting users to the teamplay digital health platformEnabling multi-factor authenticationModifying your user profile settingsSiemens Healthineers Digital Marketplace2
1 Welcome to the Digital Marketplace1 Welcome to theDigital MarketplaceThe Siemens Healthineers Digital Marketplace supports professional healthcare pro‐viders in selecting, testing, requesting, and managing digital offerings in agreementwith institutional needs.a)b)a)Please note that Siemens Healthineers is neither the provider nor reseller nor legal manufacturer ofmany of the digital offerings. Any claims made for a digital offering are under the sole responsibilityof the digital offering's legal manufacturer.b) A digital offering may not be commercially available in all countries. Please contact the digitaloffering's legal manufacturer for more information.You can browse the Digital Marketplace as an unregistered, or as a registered user whois affiliated with an institution. To use teamplay digital health platform and the digitalservices offered there, you must be affiliated with an institution. As an OpenApps user,you can browse the Digital Marketplace directly from your OpenApps workstation. For unregistered users, the Digital Marketplace provides the following options:( Page 4 Accessing the Digital Marketplace in your web browser)( Page 5 Navigating the Digital Marketplace )( Page 7 Discovering digital offerings)( Page 19 Registering yourself as an individual user from the Digital Marketplace) For registered users that are affiliated with their institution, the Digital Marketplaceadditionally provides the following options:( Page 19 Utilizing your Siemens Healthineers ID)( Page 4 Opening the Digital Marketplace from the main menu of theteamplay digital health platform)( Page 10 Requesting a demo for a digital offering)( Page 10 Requesting a session for a digital offering)( Page 10 Requesting a trial license for a digital offering)( Page 11 Requesting a quotation for a digital offering)( Page 11 Starting a trial for a digital offering as an IT Administrator)( Page 12 Activating a new digital offering) For OpenApps users, the Digital Marketplace provides the same options as forunregistered and registered users. Only the following options are adapted to theOpenApps needs:( Page 13 Accessing the Digital Marketplace from your OpenApps workstation)( Page 14 Interactions with digital offerings for OpenApps users)( Page 14 Starting a trial for OpenApps)Online Guide Online HelpPrint No. P08-007-DMP.602.08.01.02Siemens Healthineers Digital Marketplace3
1 Welcome to the Digital Marketplace1.1Accessing the Digital MarketplaceYou can access the Digital Marketplace in various ways depending on your current setupand requirements. If you are interested in digital health offerings, see ( Page 4 Accessing theDigital Marketplace in your web browser) If you are already working in the teamplay digital health platform, see( Page 4 Opening the Digital Marketplace from the main menu of theteamplay digital health platform) If you are working with OpenApps, see ( Page 13 Accessing the Digital Marketplacefrom your OpenApps workstation)Accessing theDigital Marketplace in yourweb browserYou can access the Digital Marketplace directly in your web browser. Your device has internet access. The most recent versions of Chrome, Firefox, Safari, or Microsoft Edge are runningon your device. Enter the following URL in the web r China only: e Digital Marketplace opens in the web browser window.( Page 5 Navigating the Digital Marketplace )You can search and filter for digital offerings without any further login or registrationfrom a desktop PC, a tablet, or a mobile device.If you want to request a trial version or a quotation for a digital offering, use adesktop PC or a tablet. You need to register and affiliate your account with anexisting institution or create a new institution. ( Page 19 Registering yourself as anindividual user from the Digital Marketplace)To start a trial or update for on-premise applications on an OpenApps workstation, noadditional teamplay institution is needed.Opening theDigital Marketplace fromthe main menu of theteamplay digital healthplatformIf you are already logged on to the teamplay digital health platform, you can access theDigital Marketplace from the upper right corner of the main menu or from the tile onthe dashboard. You are logged on.Online Guide Online HelpPrint No. P08-007-DMP.602.08.01.02Siemens Healthineers Digital Marketplace4
1 Welcome to the Digital Marketplace1 Open the main menu in the header.– or –Scroll down to the Digital Marketplace tile on the dashboard.2 Click the Digital Marketplace icon.The Digital Marketplace opens in the same web browser window.( Page 5 Navigating the Digital Marketplace )If you want to request a trial version or a quotation for a digital offering you need toaffiliate your account with an institution.( Page 20 Affiliating with your institution as an individual user)To switch back to your initially used cloud-based application, open the main menuagain and click the icon of the required application.1.2Navigating the Digital MarketplaceYou can navigate the Digital Marketplace with options that are provided in theDigital Marketplace header. The provided options differ before and after you havelogged on to the teamplay digital health platform.The Digital Marketplaceheader before logging on(1)Before you have logged on, the header displays the following options:The Catalog gives you an overview of digital offerings available in your country.To get more information on a digital offering, click the digital offering's tile. ( Page 7 The digital offering tile)(2)To see the Order status, you have to log on.Online Guide Online HelpPrint No. P08-007-DMP.602.08.01.02Siemens Healthineers Digital Marketplace5
1 Welcome to the Digital Marketplace(3)The Digital Marketplace only displays digital offerings that are available in your selected country. Select your countryand your language from the list.(4)Login ( Page 19 Registering yourself as an individual user from the Digital Marketplace)The Digital Marketplace only displays digital offerings that are available in the selectedcountry. Visible digital offerings for the selected country might not be available inanother country.After you have chosen your country during registration, you see digital offerings forthat country. After you have affiliated your account with your institution, you will seedigital offerings available in your institution's country.The Digital Marketplaceheader after logging on(1)The Catalog gives you an overview of digital offerings available in your country.To get more information on a digital offering, click the digital offering's tile. ( Page 7 The digital offering tile)(2)The Order status shows you which digital offerings you and other members of your institution have requested orinstalled. ( Page 12 The Order status page)(3)Click the question mark icon to open the Help Center. ( Page 16 Help Center)(4)The name of the institution your account is affiliated with. ( Page 20 Affiliating with your institution as anindividual user)(5)The main menu button gives you access to the digital offerings that are available at your institution.(6)Personal settings ( Page 30 Modifying your user profile settings) and Logoff. ( Page 7 Logging off from theDigital Marketplace)The Digital Marketplace only displays digital offerings that are available in the selectedcountry. Visible digital offerings for the selected country might not be available inanother country.After you have chosen your country during registration, you see digital offerings forthat country. After you have affiliated your account with your institution, you will seedigital offerings available in your institution's country.Online Guide Online HelpPrint No. P08-007-DMP.602.08.01.02Siemens Healthineers Digital Marketplace6
1 Welcome to the Digital MarketplaceThe digital offering tile(1) Digital offerings provided by Siemens Healthineers are marked.(2) The name of the digital offering.(3) Tags or keywords for a digital offering. The tags include the digital offering'sspecialization, for example, Brain, Neuro, or Pulmo.(4) Short description of the digital offering.To get more information on a digital offering, click the digital offering's tile.The information on the digital offering tile is searchable.( Page 8 Searching for digital offerings in the Catalog)The digital offering pageAfter clicking a digital offering tile, the page of the digital offering opens. This page givesyou detailed information on your selected digital offering.The following information is available on the digital offering page: A description of the digital offering Regulatory information Details of the legal manufacturer Links to download documentation Prerequisites for running the digital offering, for example, supported systemsOn top of the page, next to the digital offering's name, you can click the Share button.An email opens with the name and URL of the digital offering you are viewing.Logging off from theDigital Marketplace1.3When you log off, every open cloud-based application including theDigital Marketplace closes.Discovering digital offeringsOn the Catalog page of the Digital Marketplace, you can filter and search for digitalofferings that meet your needs. You can filter the listed entries according to several criteria like application family,manufacturer, or installation type.( Page 7 Filtering digital offerings in the Catalog) You can search for the name of a digital offering and for keywords.( Page 8 Searching for digital offerings in the Catalog)Filtering digital offerings inthe CatalogOnline Guide Online HelpPrint No. P08-007-DMP.602.08.01.02You can filter digital offerings according to their application family, manufacturer, andinstallation type.Siemens Healthineers Digital Marketplace7
1 Welcome to the Digital Marketplace(1)Application family: You can choose which platform your digital offering should run on:Cios (mobile C-arms): Runs on Cios Alpha, a high-definition 2D mobile C-arm. You can order digital offerings throughthe Digital Marketplace and integrate them into your mobile C-arm.MAGNETOM: Runs on MAGNETOM scanners with syngo MR XA31 or higher. You can order digital offerings throughthe Digital Marketplace and integrate them onto your MAGNETOM scanner.syngo.via: Runs in the syngo.via client-server system. ( Page 13 Digital Marketplace functions for Open‐Apps users)teamplay: Runs in the cloud in your web browser. The teamplay digital health platform runs teamplay performancemanagement applications and other Siemens Healthineers cloud-based applications. It connects further with 3rdparty cloud-based applications available in the Digital Marketplace.syngo Carbon Space: Runs on syngo Carbon Space, a diagnostic workspace integrating innovative tools likeActionable Reporting, Advanced Visualization and Artificial intelligence to drive clinical outcome. You can downloadthe digital offerings from the Digital Marketplace to use them integrated in syngo Carbon Space.Standalone Offerings: Offerings that are not tied to any application family and can be used independently.Depending on the installation type, they can run on a web browser or can be installed locally.eHealth: Healthcare services provided electronically via the internet.(2)The search function helps you to find digital offerings that fit your specialization, for example, Brain, Neuro, or Pulmo.You can also search for other topics of interest. ( Page 8 Searching for digital offerings in the Catalog)(3)Manufacturer: Divides digital offerings in two categories:Digital offerings made by Siemens HealthineersDigital offerings made by Solution Partners of the teamplay digital health platform and the Digital Marketplace(4)Installation type: You can choose between different forms of digital offerings:Cloud-based: Digital offerings that are connected with the teamplay digital health platform and run in your browserLocally installed: Digital offerings that have to be downloaded and installed(5)You can sort the digital offerings by their name or release date. Search results are displayed according totheir relevance.Searching for digital offeringsin the CatalogYou can use the search functionality to find digital offerings that fit your specialization,for example, Brain, Neuro, or Pulmo.All search results are sorted according to relevance.Online Guide Online HelpPrint No. P08-007-DMP.602.08.01.02Siemens Healthineers Digital Marketplace8
1 Welcome to the Digital MarketplaceThe search functionality shows you exact matches and words that fit the string yousearched for. To limit the results to exact words, put the words in quotation marks. If you search for "teamplay Dose", you are shown the digital offeringteamplay Dose. If you search for teamplay "Dose", you are shown the digital offering teamplayDose and all digital offerings that have the string teamplay or the word Dose intheir name, tags, or description. The blank works as an OR-operator.While you type your text into the search bar, the autocomplete functionality provides youwith the names and tags of digital offerings that fit the string you have already typed.1.4Interacting with digital offeringsAt the top of each digital offering page, you find the following buttons: Request demo (only for dedicated digital offerings)( Page 10 Requesting a demo for a digital offering) Request session (only for dedicated cloud-based digital offerings)( Page 10 Requesting a session for a digital offering) Request Premium trial( Page 10 Requesting a trial license for a digital offering) Start Premium trial( Page 11 Starting a trial for a digital offering as an IT Administrator) No trial available (if this button is displayed, you can select Request quotation) Request quotation( Page 11 Requesting a quotation for a digital offering) Activate (only for Beta applications)( Page 11 Activating a Beta application as an IT administrator)After clicking one of the buttons, your institution's IT Administrator and the regional salescontact of the digital offering's legal manufacturer will be informed. Install (for on-premise digital offerings)( Page 14 Starting a trial for OpenApps) Update (for on-premise digital offerings)( Page 14 Interactions with digital offerings for OpenApps users)Grayed out buttons are not available for the selected digital offering or have alreadybeen requested.Online Guide Online HelpPrint No. P08-007-DMP.602.08.01.02Siemens Healthineers Digital Marketplace9
1 Welcome to the Digital MarketplaceTo interact with digital offerings, you need to register and affiliate your account withyour institution.( Page 19 Registering yourself as an individual user from the Digital Marketplace)Requesting a demo for adigital offering You are registered and have logged on. ( Page 19 Registering yourself as anindividual user from the Digital Marketplace) You are affiliated to your institution. ( Page 20 Affiliating with your institution asan individual user)1 Select a digital offering that meets your needs.2 Click Request demo.Depending on the digital offering, you are either sent a presentation or a webcast orare contacted for a live demonstration.Requesting a session for adigital offering You are registered and have logged on. ( Page 19 Registering yourself as anindividual user from the Digital Marketplace) You are affiliated to your institution. ( Page 20 Affiliating with your institution asan individual user)1 Select a digital offering that meets your needs.2 Click Request session.You will be contacted to schedule a consulting session for that digital offering.Requesting a trial license for adigital offeringRequesting a PREMIUM trial license lets you test a digital offering for a certain period. Thetrial will be rolled out institution-wide for every user of your institution at the same time. You are registered as a user. ( Page 19 Registering yourself as an individual userfrom the Digital Marketplace) You are affiliated to your institution. ( Page 20 Affiliating with your institution asan individual user)1 Select a digital offering that meets your needs.2 Click Request Premium trial.The IT Administrator of your institution gets notified in the Notification Center andreceives an email with your request. The Admin can start the trial immediately byclicking Start Premium trial.The requested digital offering appears in your main menu after the following: The trial version of the digital offering has been enabled for your institution. Your institution's IT Administrator has activated the available digital offeringfor you.Cloud-based PREMIUM trial versions disappear from the main menu when the trialperiod is over.Online Guide Online HelpPrint No. P08-007-DMP.602.08.01.02Siemens Healthineers Digital Marketplace10
1 Welcome to the Digital MarketplaceRequesting a quotation for adigital offeringIf you request a quotation for a digital offering, your institution will be contacted. Theinstitution will get an individual offer through email or phone by the sales representativeof the legal manufacturer of the digital offering. You are registered as a user. ( Page 19 Registering yourself as an individual userfrom the Digital Marketplace) You are affiliated to your institution. ( Page 20 Affiliating with your institution asan individual user)1 Select a digital offering that meets your needs.2 Click Request quotation.Depending on the digital offering and the amount of request, the preparation of theoffer might require several days.If you purchase an application by accepting the offer, you are entering into a contractdirectly with Siemens Healthineers or with our partner depending on the offering.Once your institution's IT-Administrator purchases the digital offering and activatesthe access for you, the requested digital offering appears in your main menu.Starting a trial for a digitaloffering as an IT AdministratorAs an IT Administrator you can directly start a PREMIUM trial once.If you start a PREMIUM trial, the trial version of the digital offering is rolled outinstitution-wide for every user of your institution. You are registered as a user. ( Page 19 Registering yourself as an individual userfrom the Digital Marketplace) You are affiliated to your institution. ( Page 20 Affiliating with your institution asan individual user) Click Start Premium Trial to start a premium trial for a cloud based digital offering.All users of the institution get notified of the Premium Trial in the Notification Centerand via email.When you start a trial, a sales representative of the digital offering's legal manufactureris notified. The sales representative sends you a quotation for this digital offering.( Page 11 Requesting a quotation for a digital offering)Cloud-based PREMIUM trial versions disappear from the main menu when the trialperiod is over. You will get notified via mail.Activating a Beta applicationas an IT administrator1)As an IT Administrator you can activate a Beta application in the Digital Marketplace to tryout those new offerings. As a Beta application is still under development, you are invitedto share your feedback with the teamplay product management.1) As an affiliated user you can request activation of the Beta application. The IT administrator of your institution will be notified.Online Guide Online HelpPrint No. P08-007-DMP.602.08.01.02Siemens Healthineers Digital Marketplace11
1 Welcome to the Digital MarketplaceA Beta application can be withdrawn from the Digital Marketplace or can be replacedby a commercial offering at any time. You are registered as a user. ( Page 19 Registering yourself as an individual userfrom the Digital Marketplace) You are affiliated to your institution. ( Page 20 Affiliating with your institution asan individual user) You are logged on as IT Administrator. Click Activate to activate a Beta application.You have activated the Beta application with all features for an unlimited time for allusers of your institution.You as the IT administrator of your institution receive a notification. The regionalsales contact will be informed. All users of your institution will be receive anemail notification.To access permissions, please re-login.The Order status pageThe Order status page provides a holistic overview on requested and running trials forteamplay cloud digital offerings.For teamplay performance apps, you can check by whom the trial was requested andstarted, the remaining days, and the expiration date.Activating a new digitalofferingYou as an IT administrator get a notification from the system as soon as a new digitaloffering is licensed to your institution.You have to give the members of your institution the appropriate rights, so that theycan use the new digital offering.Perform the following steps to give the members the appropriate rights:1 Open the main menu and click Users/Roles/Groups.2 Create a new user role and give the user role the relevant permissions to use the newdigital offering. ( Page 23 Creating user roles for your institution)3 Assign the roles to the users who need the new digital offering. ( Page 26 Assigninguser roles to user accounts)Each user to whom the user role was assigned gets a notification as soon as they log onwith their user account.Additionally, the icon of the new digital offering appears in the main menu for each user.Digital offerings can be deactivated through a support ticket at your CustomerCare Center. Also, the IT Administrator can revoke the user's permission to use adigital offering.Online Guide Online HelpPrint No. P08-007-DMP.602.08.01.02Siemens Healthineers Digital Marketplace12
1 Welcome to the Digital MarketplaceThe Setup Assistant tool of the Siemens Healthineers teamplay digital healthplatform supports you as an IT Administrator in smoothly setting up your digitalofferings and enabling users for these digital offerings.In the main menu, click the Setup Assistant icon to open the tool.1.5Digital Marketplace functions for OpenApps users2)The Digital Marketplace is available for users of OpenApps systems including syngo.via,syngo Carbon Space, Cios (mobile C-arms) and MAGNETOM.If you want to use the Digital Marketplace from your OpenApps workstation, you areoffered a few different options: As an OpenApps user, you can access the Digital Marketplace directly from yourOpenApps workstation in addition to a browser.( Page 13 Accessing the Digital Marketplace from your OpenApps workstation) OpenApps users can download, install and update a digital offering from theDigital Marketplace directly from the OpenApps workstation.( Page 14 Starting a trial for OpenApps)For the other functions, there are some differences when you open theDigital Marketplace from your OpenApps workstation compared to when you openthe Digital Marketplace from the teamplay digital health platform or your web browser.Some functions are not supported for the OpenApps workstation, for example, the Helpcenter or Personal settings.To get back to the overview page of the Digital Marketplace as an OpenApps user, clickCatalog in the upper left corner of the Digital Marketplace.Accessing theDigital Marketplace from yourOpenApps workstationYou can access the Digital Marketplace directly from your OpenApps workstation. Your workplace has Internet access. You are logged on to your OpenApps workstation. You are registered at the teamplay digital health platform. The Digital Marketplaceregistration is a functionality of the teamplay digital health platform.( Page 19 Registering yourself as an individual user from the Digital Marketplace) On the access bar of your OpenApps system, click the shopping basket icon.The Digital Marketplace opens in your OpenApps workstation.2) Only available as of syngo.via VB30A or higher.Online Guide Online HelpPrint No. P08-007-DMP.602.08.01.02Siemens Healthineers Digital Marketplace13
1 Welcome to the Digital MarketplaceDigital offerings that are available for OpenApps are listed.Interactions with digitalofferings for OpenApps usersAs an OpenApps user, you have the following options within the teamplay digitalhealth platform: You can start a trial. ( Page 14 Starting a trial for OpenApps) You can perform an update. You can remove applications.You can see the installation status of OpenApps digital offerings in two places: The digital offering's tile is marked with a check mark. The button Install on the digital offering page becomes a Remove button.Starting a trial for OpenAppsAs an OpenApps user you can start the download of a trial. You are logged on to your OpenApps workstation. You are registered at the teamplay digital health platform.1 Open the Digital Marketplace in your OpenApps workstation and select yourdigital offering.The Install button is enabled only if your OpenApps machine meets the prerequisitesfor installing the digital offering.It is possible, that you see a disabled Request installation or Request update buttoninstead of the Install, Update or Remove button.That means, your OpenApps clinical administrator has restricted you fromdownloading and installing applications. Contact your OpenApps clinical administrator.2 Click Install to initiate the download of the digital offering.The time required for downloading a digital offering varies depending on the size ofthe digital offering file and the bandwidth of your internet connection.After the download, the digital offering appears at the following places: In the OpenApps Patient Browser for OpenApps users at your institution In the OpenApps Quick Start area next to the integrated Digital Marketplace iconYou do not need to activate the digital offering for single users.With sample data during the trial phase, several users can work with the digitaloffering at the same time. With own-created data, only one user can work with thedigital offering.Online Guide Online HelpPrint No. P08-007-DMP.602.08.01.02Siemens Healthineers Digital Marketplace14
1 Welcome to the Digital MarketplaceAfter the installation, you can uninstall the digital offering by clicking Remove. ForOpenApps, after the 90-day trial period, the digital offering disappears from yourOpenApps system.OpenApps are either 3rd party applications or Siemens Healthineers applicationsavailable on the Digital Marketplace that run on OpenApps systems.Downloading of syngo.via Frontier research applications is restricted to users thathave an installed syngo.via Frontier license on their syngo.via system.With this license, syngo.via Frontier research applications can be used with fullfunctionality. Trials are not available.When you install a trial, a sales representative of the digital offering's legalmanufacturer is notified. The sales representative will send you a quotation for thisdigital offering. ( Page 11 Requesting a quotation for a digital offering)1.6Providing feedback to the Digital MarketplaceYou as a user have valuable feedback for the Digital Marketplace development team. Theembedded feedback feature gives you the occasion to rate your satisfaction with theDigital Marketplace and suggest improvements. You are registered as a user and have logged on. ( Page 19 Registering yourself asan individual user from the Digital Marketplace) You are affiliated to your institution. ( Page 20 Affiliating with your institution asan individual user)1 Click the Give us feedback button in the bottom right corner of the Catalog or digitaloffering page.The Digital Marketplace feedback form is displayed.2 Fill in the form. Some fields are mandatory.3 Click Send.Your feedback is provided to the development team.If you need any help or support, please go to the Help Center.( Page 16 Help Center)Online Guide Online HelpPrint No. P08-007-DMP.602.08.01.02Siemens Healthineers Digital Marketplace15
2 Help Center2 Help CenterThe Help Center bundles up all relevant information to support you whenever youexperience difficulties with the teamplay digital health platform.Click the question mark icon in the upper right corner of your browser window:You can find information in various formats according to your needs: What's new in teamplay?This section gives an overview on new-released features. Tutorials & Online CoursesThis section provides links to video tutorials and online courses, for examplefrom PEPconnect.The Siemens Healthineers e-Learning platform PEPconnect provides educationalcontent and real-time performance support for digital offerings: https://pep.siemensinfo.com/explore/ Quick GuidesThis section provides all teamplay Quick Guides as PDF. Frequently Asked Questions (FAQ)This section provides answers to routine questions. You can search for keywords orfilter categories. User ForumYou will be directed to the teamplay user forum. Here, you can exchange knowledge,post questions, or discuss with your peers. You need to register yourself. Contact UsThis l
(3) The Digital Marketplace only displays digital offerings that are available in your selected country. Select your country and your language from the list. (4) Login ( Page 19 Registering yourself as an individual user from the Digital Marketplace) The Digital Marketplace only displays digital offerings that are available in the selected country.