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WAP Deferral Resource Guide: Research,Promising Practices, and TrackingPam Bloch MendelsonTeam Lead, Weatherization and Intergovernmental Programs OfficeFebruary 27, 2020U.S. DEPARTMENT OF ENERGYOFFICE OF ENERGY EFFICIENCY & RENEWABLE ENERGY1

WAP Deferral Research and Resource GuideIn 2018, Congress asked DOE to: “provide to the Committees on Appropriation of both Houses ofCongress a briefing on the kinds of information that is collectedfrom grantees and the potential for collecting additionalinformation that discusses the kinds of structural deficiencies thatmake homes ineligible for the program”House Report 115-697, Energy and Water Development Appropriations Bill 2019U.S. DEPARTMENT OF ENERGYOFFICE OF ENERGY EFFICIENCY & RENEWABLE ENERGY2

WAP Deferral ResearchThe purpose of this research was to determine how WAP Grantees and Subgrantees are tracking deferrals and referralsto remediate deferral issues, in order to understand how they: Manage the deferral process with their respective Subgrantees What data is collected regarding deferrals How and in what format(s) it is currently collectedCatalogued WAP Grantee Deferral Tracking and Policy 57 Grantee annual plans reviewed from program year 2018 23 Grantees require Subgrantees to develop their own deferral policy 10 Grantees mention use of a state database for tracking deferralsCollaboration with Grantees Interviewed and collaborated with 9 Grantees to understand best practices and challenges for deferral tracking andmanagementU.S. DEPARTMENT OF ENERGYOFFICE OF ENERGY EFFICIENCY & RENEWABLE ENERGY3

Online Resource Guide3 ISSUEBRIEFSIdentifying,Tracking, andManagingRESOURCEGUIDEDEFERRALCAUSETAXONOMYU.S. DEPARTMENT OF ENERGYOFFICE OF ENERGY EFFICIENCY & RENEWABLE ENERGYDEFERRALTRACKINGTEMPLATE4

Weatherization Deferral TrackingDOE recommends all WAP Grantees and Subgrantees trackhomes deferred for weatherization WPN 19-1: “It is important for Grantees to have clear and concise directionsfor the Subgrantees when a building should be deferred because the buildingis not a good candidate for weatherization.”For Grantees, tracking may help: Identify common deferral causeso may justify policy change or provideevidence of need when solicitingleveraged fundingEnsure households are served to the best of aprogram’s abilityU.S. DEPARTMENT OF ENERGYOFFICE OF ENERGY EFFICIENCY & RENEWABLE ENERGYFor Subgrantees tracking may help: Recognize trends and plan for service deferrals Provide more comprehensive home services toincrease Weatherization-readiness5

Weatherization Deferral Tracking TemplateSpreadsheet-based tool to help Grantees and Subgranteesbegin tracking deferrals or improve existing tracking methodRecommended datapoints include:- Unique unit ID- Weatherization status- Deferral cause, described by category and corresponding reason- Remediation cost and source of fundingTracking templatealso includes:- Ability to record multiple deferral issues, and total count of issues- Dates of intake, deferral, ready for weatherization , and weatherized- Stage of deferralU.S. DEPARTMENT OF ENERGYOFFICE OF ENERGY EFFICIENCY & RENEWABLE ENERGY6

Weatherization Deferral Reasons TaxonomyWhat is it?–The Deferrals Reasons Taxonomy provides consistent terminology toclassify deferrals across a broad set of potential causes that a Granteeor Subgrantee may wish as appropriate and applicable.–This taxonomy is not policy or program Guidance on what conditionsshould lead to a deferral for every region and Grantee.U.S. DEPARTMENT OF ENERGYOFFICE OF ENERGY EFFICIENCY & RENEWABLE ENERGY7

Weatherization Deferral Reasons TaxonomyCategory I: Household IssuesCategory II: Health & Safety IssuesCategory III: Repairs Needed1. Building for sale orforeclosure1. Mold and moisture1. Structural concern excludingroof-related issues2. Remodeling work in process 2. Pest infestation2. Roof damage (roof repair, roofreplacement needed)3. Clutter restricting access tonecessary areas3. Sewage3. Plumbing issue4. Health may be negativelyaffected by installation4. Lead paint4. Electrical issue5. Refused installation ofweatherization measure5. Asbestos containing material(suspected, known)6. Illegal activity concerns6. Unsafe combustion appliances7. Threatening or uncooperative 7. Refusal of ASHRAE 62.2-2016behaviorrequired ventilationU.S. DEPARTMENT OF ENERGYOFFICE OF ENERGY EFFICIENCY & RENEWABLE ENERGY8

Weatherization Deferral Management Practices Different approaches to deferrals tracking and management, but deferrals can be identified prior tothe start of weatherization services Strategies featured in the Wx Issue Brief Strategies for Identifying Service Deferrals in theWeatherization Assistance Program:– Using an intake questionnaire and conducting pre-energy audit walkthroughs– Assigning funding priorities for each type of weatherization activity– Mandating a full energy audit for all homesU.S. DEPARTMENT OF ENERGYOFFICE OF ENERGY EFFICIENCY & RENEWABLE ENERGY9

Weatherization Deferral ManagementRaise your hand if U.S. DEPARTMENT OF ENERGYOFFICE OF ENERGY EFFICIENCY & RENEWABLE ENERGY10

Intake lateProvides a sample set of questions Grantees canadapt and use to identify potential causes fordeferral upfront in the process.When?As part of a telephone interview or during a preweatherization intake home visitWhy?- To identify potential causes of deferral- To provide information for the energy auditor prior tovisiting the home Featured in the Wx Issue Brief: Supporting Households with Multiple Causes of Weatherization Service Deferral Based primarily on an example questionnaire from the Iowa Weatherization Program OfficeU.S. DEPARTMENT OF ENERGYOFFICE OF ENERGY EFFICIENCY & RENEWABLE ENERGY11

Coming SoonWAP Deferral Resource Guide:Issue Briefs1) Strategies for Identifying Service Deferrals in the Weatherization Assistance Program2) Grantee Systems for Tracking and Managing Service Deferrals3) Supporting Households with Multiple Causes of Weatherization Service DeferralTools1) Deferral Reasons Taxonomy2) Deferral Tracking Template (beta version in MS Excel)3) Intake Questionnaire TemplateU.S. DEPARTMENT OF ENERGYOFFICE OF ENERGY EFFICIENCY & RENEWABLE ENERGY12

FEEDBACKQuestions?Comments?Please share your deferrals experience and email Pam Mendelson:[email protected] DEPARTMENT OF ENERGYOFFICE OF ENERGY EFFICIENCY & RENEWABLE ENERGY13

Weatherization Deferral Tracking Template. Spreadsheet-based tool to help Grantees and Subgrantees begin tracking deferrals or improve existing tracking method. Recommended data points include: - Unique unit ID - Weatherization status - Deferral cause, described by category and corresponding reason - Remediation cost and source of funding