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Executive Programs & IT Key Metrics DataExecutive AssessmentPrepared for: XYZ CompanyMay 2015GARTNER CONSULTINGVersion #1CONFIDENTIAL AND PROPRIETARYThis presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is forthe sole use of the intended Gartner audience or other intended recipients. This presentation may containinformation that is confidential, proprietary or otherwise legally protected, and it may not be further copied,distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

ContentAssessment Overview & Description of Comparison GroupsKey Data InputIT Spending as a % of Total RevenuesIT Spending as a % of Operating ExpensesIT Spending per Company EmployeeIT Employees as a % of Company EmployeesIn House vs. Contract IT EmployeesCapital vs. Operational IT SpendingIT Spend Distribution (HW, SW, Personnel, Outsourcing)IT Spend Distribution (Run, Grow, Transform)Spending & StaffingIT Security Metrics ComparisonIT Outsourcing Metrics ComparisonApplications Metrics ComparisonSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.1

Assessment OverviewThe purpose of this executive assessment is to provide a high level overview of investment andstaffing levels and distribution against industry averages as well as insight into technology-specificcost, staffing and performance levels.The metrics contained in this report are based on averages sourced from the Gartner IT Key MetricsData 2015 publication series, and provide you with a vehicle to easily compare your organization’skey IT metrics against the Gartner averages in a structured environment.Published content represents a mix of organization’s of different sizes and vertical industrysegmentations.As with any data, many potential interpretations and analyses exist, so these measures should beconsidered in the context of your organization’s future state objectives and your niche competitivelandscape.Your organization should assess its own situation carefully, and should not, arbitrarily, change toconform to published data (which do not necessarily represent best practices).Source: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.2

Description of Comparison GroupsIndustry analysis:For measures by industry this analysis explores an organization’s total capital and operational(excluding depreciation and amortization) budget and staffing levels. Your organization has beencompared to organization’s within your industry sector.Non-industry analysis:For the Security Metrics Comparison, Outsourcing Metrics Comparison and Applications MetricsComparison sections your organization has been compared to the full database for each of thetechnology domains analyzed.Source: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.3

Industry Comparison AnalysisCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.4

IT Spending as % of Total Revenues25%20%15%10%5%4.6%3.7%0%Cylinders denotes the median 50% of responses Range Industry Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.5 XYZ Company

IT Spending as % of Operating Expenses25%20%15%10%8.2%5%5.1%0%Cylinders denotes the median 50% of responses Range Industry Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.6 XYZ Company

IT Spending per Company Employee 40,000 35,000 30,000 25,000 20,000 15,000 12,000 10,000 8,000 5,000 0Cylinders denotes the median 50% of responses Range Industry Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.7 XYZ Company

IT Employees as % of Total ders denotes the median 50% of responses Range Industry Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.8 XYZ Company

IT Staffing DistributionIn House vs. Contract EmployeesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.9

IT Spending DistributionCapital & Operational SpendXYZ Company70%30%OperationalCapitalIndustry Average60%0%20%40%40%60%Source: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.1080%100%

IT Spending DistributionHardware, Software, Personnel, OutsourcingSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.11

Spending DistributionRun, Grow, TransformSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.12

Cost DistributionBy Technology DomainSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.13

Staffing DistributionBy Technology DomainSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.14

IT Security Comparison AnalysisComparison group based on full security database(across all industries)CONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.15

IT Infrastructure Security Spend as a % of IT Spend12%10%8%6%4%3.0%2%1.5%0%Based on Full Security DatabaseCylinders denotes the median 50% of responses Range Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.16 XYZ Company

IT Applications Security Spend as a % of IT Spend3%2%1.5%1%0.3%0%Based on Full Security DatabaseCylinders denotes the median 50% of responses Range Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.17 XYZ Company

IT Risk Management Spend as a % of IT Spend20%18%16%14%12%10%8%6%4.1%4%2%2.0%0%Based on Full Security DatabaseCylinders denotes the median 50% of responses Range Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.18 XYZ Company

IT Infrastructure Security FTEs as a % of IT FTEs14%12%10%8%6%4%2%3.2%1.5%0%Based on Full Security DatabaseCylinders denotes the median 50% of responses Range Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.19 XYZ Company

IT Applications Security FTEs as a % of IT FTEs4%3%2%1.4%1%0.3%0%Based on Full Security DatabaseCylinders denotes the median 50% of responses Range Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.20 XYZ Company

IT Risk Management Security FTEs as a % of IT FTEs16%14%12%10%8%6%4.2%4%2%2.3%0%Based on Full Security DatabaseCylinders denotes the median 50% of responses Range Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.21 XYZ Company

IT Outsourcing Comparison AnalysisComparison group based on full outsourcing database(across all industries)CONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.22

Outsourcing Spend as a % of IT sed on Full Outsourcing DatabaseCylinders denotes the median 50% of responses Range Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.23 XYZ Company

MillionsIT Outsourcing Dollars Managed per FTE 45 40 35 30 25 20 15 10 5 5. 4.12 0Based on Full Outsourcing DatabaseCylinders denotes the median 50% of responses Range Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.24 XYZ Company

Applications Comparison AnalysisComparison group based on full applications database(across all industries)CONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.25

Applications Project entage of Projects Completed on TimeVariance From Planned LifecycleCylinders denotes the median 50% of responses Range Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved. XYZ CompanyBased on Full Applications Database26

Applications Project Percentage of Projects Completed onBudgetVariance From Planned BudgetCylinders denotes the median 50% of responses Range Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved. XYZ CompanyBased on Full Applications Database27

Applications Project ge of Projects Cancelled Prior to DeliveryCylinders denotes the median 50% of responses Range Average Middle QuartilesSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved. XYZ CompanyBased on Full Applications Database28

Applications Project MeasuresSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.Based on Full Applications Database29

Applications Project MeasuresSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.Based on Full Applications Database30

Applications Project MeasuresSignificant Cause of Projects Being Late/Overbudget5543454.043.03.02.5222.010Poor InitialScopeScopeCreepResourceAvailabilityXYZ Scale of 1 - 5. 1 Not Significant, 5 Highly SignificantSource: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.Based on Full Applications Database31

Information Provided byGartner Benchmark AnalyticsIf you have any questions regarding this report, please contact us at:[email protected] learn more about Gartner Consulting’s Benchmark Analytics solutions,go to:gartner.com/benchmarkingor contact us at:[email protected] learn more about IT Key Metrics Data please visit our web page on gartner.comFrom the “Explore” menu, select the “Metrics & Tools” tab,, then select “IT Key Metrics Data”Source: Gartner Benchmark Analytics - IT Key Metrics DataCONFIDENTIAL AND PROPRIETARYEP ITKMD Executive Assessment 2015 Gartner, Inc. and/or its affiliates. All rights reserved.32

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