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LILIN Device Cloud User Manual1.0 Before Using LILIN DeviceCloud . 21.1 Sign Up a Cloud Account . 22.0 LILIN DeviceHub . 32.1 LILIN DeviceHub Installation . 32.2 Use a PC for Accessing LILIN DeviceHub . 32.3 Use the HDMI of DeviceHub for Accessing LILIN Device Cloud . 42.4 Device Management via LILIN DeviceHub . 52.4-1 How to Select Devices for LILIN Device Cloud . 52.4-2 DeviceHub Stand-alone without LILIN Device Cloud . 63.0 LILIN Device Cloud . 63.1 Dashboard . 63.2 Access the DeviceHub on LILIN Device Cloud . 73.3 Manage Client . 83.4 Manage Site . 93.4.1 Map Position. 93.5 Manage User . 103.6 Manage Device . 103.7 Site Log . 123.8 Alexa Integration . 124.0 PoE Switches Supported . 124.1 SmartPlug Supported . 135.0 LILINHub App . 145.1 Speed Test . 155.2 Site Map . 165.3 DeviceHub Configuration . 166.0 Mac to SN . 167.0 Account. 178.0 Alarm Push Notification of LILINHub App . 188.1 Feature Support List . 18Appendix . 19166-UM-DC-CSE-3

1.0 Before Using LILIN DeviceCloudLILIN DeviceHub can manage IP cameras and NVRs via LILINHub App. LILIN Device Cloud stores recordingstatus, on-line status, and operational status sent by LILIN DeviceHub. If there is an issue for an IP camera,installers are able to perform remote reboot for that IP camera via LILIN Web Smart PoE switch. This is to makesure that devices are in operation. Use your mobile phone for monitoring all devices status for client sitesRemote reboot the device restoring back to work as neededNo more rush to a client site for maintenancePlan client sites visiting for maintenance afterwardsCentralized client sites management with AWS redundancyiOS and Android for device maintenance push notificationHTTPs communication and encrypted database cloud computingCustomize your company logo for end user AppsSupport dashboard for quick managing devices at client sitesAuto scan your network IP cameras and NVRsAuto update to LILIN Device Cloud from client sitesPlug-n-play, no P2P, no port forwardingLILIN WebSmart PoE switch supported for power rebootSupport HDMI and mouse for local managementSupport SmartPlug for device reboot.Support Google Map device alarm.1.1 Sign Up a Cloud AccountVisit https://cloud.ddnsipcam.com for sign up a cloud account.You can also visit LILIN DeviceHub - “ACCOUNT” for creating an account.266-UM-DC-CSE-3

2.0 LILIN DeviceHubLILIN DeviceHub is installed at a client site for managing IP cameras and NVRs. IP cameras connectioninformation and NVRs recording status are sent to LILIN Device Cloud via LILIN DeviceHub.2.1 LILIN DeviceHub InstallationFor using LILIN Device Cloud, plug in the DeviceHub to a local area network where the network is connected forInternet access. LILIN DeviceHub is defaulted to a DHCP client. There is no IP address configuration needed.Once the DeviceHub is connected, it automatically connects to Internet.2.2 Use a PC for Accessing LILIN DeviceHubFor accessing LILIN DeviceHub on a PC, download LILIN IPScan. IPScan is able to scan LILIN DeviceHub.Double click on the DeviceHub in IPScan for configuring devices over a web browser.366-UM-DC-CSE-3

To login on LILIN DeviceHub, please type “admin” for user account and “1111” for password.Click on “DEVICES”- “ACCOUNT” for creating an account. Provide the following information: Cloud Device Name: Identify the DeviceHub on LILIN Device Cloud or on the App.Cloud Account: The account (email) for accessing LILIN Device Cloud.Cloud Password: The password for accessing LILIN Device Cloud.Check Account: Check if the account is in use.Add Account: Create an account for LILIN Device Cloud.Once an account is created successfully, click on Check Account button that will prompt a success message.2.3 Use the HDMI of DeviceHub for Accessing LILIN Device CloudConnect the HDMI and a USB mouse to LILIN DeviceHub. This allows operating LILIN DeviceHub via an HDMImonitor.466-UM-DC-CSE-3

2.4 Device Management via LILIN DeviceHubClick on “DEVICES”- ”GENERAL” on DeviceHub. Set up the cameras and NVRs for management purpose.Follow the steps below for set up devices: Search device: This is to explore ONVIF cameras and LILIN NVRs.Add device: Manually add devices to the management list.Delete device: Remove the selected devices from management list.Reboot: PoE power reboot for IP camera or software reboot.After all network devices are set up, click Apply to save the device management list. In order to synchronize theinformation of all devices to the LILIN Device Cloud, go to "DEVICES" - “ACCOUNT” and click "Apply" tosynchronize information with the LILIN Device Cloud.You can also perform reboot a network locally by clicking on Reboot button.Manually add a device for monitoring.Delete a device for monitoring.Remote reboot a device via DeviceHub.Select all devices for cloud monitoring.Unselect all devices for cloud monitoring.Reload camera name and recording status to DeviceHub.Search all the network devices.Search EdiMax SmartPlug.Search WebSmart PoE switch.Make sure to click Apply button for storing the settings.Note: You must select the devices for LILIN cloud to manage.2.4-1 How to Select Devices for LILIN Device CloudFor monitoring a site, check a device for monitoring. Once devices are checked, these devices information willbe monitored and sent to LILIN Device Cloud via DeviceHub.566-UM-DC-CSE-3

2.4-2 DeviceHub Stand-alone without LILIN Device CloudCamera Reboot mode: If you do not want to use LILIN Device Cloud, you are able to use Camera Rebootmode. DeviceHub is operated as stand-alone mode the same as a watch-dog timer for monitoring IP camerasor NVRs without LILIN Device Cloud.3.0 LILIN Device CloudVisit https://cloud.ddnsipcam.com for login your account.3.1 DashboardAfter login to the cloud, a dashboard page gets shown. Device status and bandwidth are described below: On-Line Status: Devices on-line statusRecording Status: The NVR and IP camera recordings are in operation.Storage Status: The status of NVR and IP cameras storageVideo Loss of NVR: The video loss status of NVR or DVRBandwidth HistoryThe bandwidth history is useful for determining the bandwidth in between the site and the cloud. If an end userexperiences video streaming issue, the bandwidth history can be used for determining the uploading bandwidth.666-UM-DC-CSE-3

3.2 Access the DeviceHub on LILIN Device CloudOnce a DeviceHub is connected to Internet, the DeviceHub is registered at LILIN Device Cloud- “Configuration”. Polling Interval: The detection period for device status to LILIN Device CloudLanguage: The language of Device CloudSelect and check the DeviceHub, click on Edit button. Please specify the Client Name and Site Name. Thisallows the DeviceHub categorized for future use.Make sure that the Sync to Cloud is enabled for sending device status back to the cloud. You can temporarilyturn Sync to Cloud to off for not sending device status.766-UM-DC-CSE-3

To manage the DeviceHub via LILIN Device Cloud, follow the steps below:Delete the device of the DeviceHub monitoring from LILIN Device Cloud.Retrieve the status of all devices from the DeviceHub to LILIN Device Cloud again.Reboot the DeviceHubSpeed test in between the site and LILIN Device Cloud3.3 Manage ClientBefore a DeviceHub gets configured, please create a new Client. Click on sign to create a new client. Todelete a client, check the client and click on – sign. Since a client might have multiple sites, click /- button forcreating sites for the client.866-UM-DC-CSE-3

Click on Edit button to enter a client’s detail. Enter the Name, Company Name, Phone Number, Address,and Client Type for the client.3.4 Manage SiteOnce a client is created, please create sites for a user. A user could have multiple sites for device managementpurpose.To add a site, click on sign. To delete a site, check the site and click on – sign.The Edit Site dialog box shows up. Enter the information as needed.3.4.1 Map PositionClick on Map Position button. This can display Google Map for installation sites. Please drag the balloon forthe location. This feature is useful. An installer can use LILINHub app to determine a customer’s location withdevice maintenance information.966-UM-DC-CSE-3

3.5 Manage UserFor a large corporation, there might be many roles for using this system. A system administrator is able to setupallowed features for a client, an operator, or an installer. For assigning a feature for a role, switch the client andthe sites for assigning the authentication level. Select multiple check boxes that can apply all for users.3.6 Manage DeviceOnce a DeviceHub gets configured, the DeviceHub starts to send all devices status to Manage Device page.Delete all data of the DeviceHub from LILIN Device Cloud.1066-UM-DC-CSE-3

Retrieve the status of all devices from the DeviceHub to LILIN Device Cloud again.Reboot the deviceCheck device on-line status and firmware version.Check HDD status of an NVRCheck SD card recording status of an IP cameraChange username and password of a remote deviceDevice StatusClick on information button that can show the detail of the NVR or the camera.Click on HDD information button that can show the detail information of the NVR HDDs.1166-UM-DC-CSE-3

Click on SD card button that can display the SD card detail of the camera.3.7 Site LogOnce a device is detected, the information gets relayed from DeviceHub to Device Cloud. The device statusgets kept at Site Log page. The log will be kept for 30 days.Select the entire device logs for deleting purpose.Delete the selected device log.3.8 Alexa IntegrationVisit LILINHub Alexa Skill User Manual for detail.4.0 PoE Switches SupportedLILIN WebSmart PoE switches are supported for IP camera power reboot. Once the PoE switches are connectedinto the network of LILIN DeviceHub, DeviceHub is able to scan WebSmart PoE switch. DHCP client of LILIN WebSmart PoE switch should be enabled.DHCP server of LILIN WebSmart PoE switch should be disabled.UPnP Client of LILIN WebSmart PoE switch should be disabled.1266-UM-DC-CSE-3

To rename a WebSmart PoE switch, click on More button and enter the Device Name for the PoE switch.4.1 SmartPlug SupportedThird party EdiMax SmartPlug, SP-2101W v2, is supported. Make sure that SP-2101W v2 is properly configuredfor its WiFi connection. Follow SP-2101W’s instruction manual for enabling authentication. The WiFi routershould be in the same network as DeviceHub. SP-2101W v2 can then be scanned by DeviceHub. Since thereare many devices connected, you can assign few devices connecting to the SmartPlug.Click onbutton for searching the SmartPlug. The SmarPlug will be displayed on the Powerswitch table. Click on More button for changing the name.1366-UM-DC-CSE-3

There might be many devices connected to the SmartPlug. Please click on More button of the device. Assignthe Plug to the device. Once this is configured, a user can reboot the device from LILINCloud and App.5.0 LILINHub AppVisit iOS and Android App stores for downloading the LILINHub App. Once the App is installed, logonLILIN Device Cloud by using the email address (account) and the password created.1466-UM-DC-CSE-3

Show detail a device’s status.Test bandwidth from a site to the Cloud.Setup a DeviceHub for push notification, reboot, or re-scan.Show the push notification of a site log.Display a site map.Log out of the system.Once login to LILIN Device Cloud, you can manage a site for device status. You can also get alarm pushnotification if devices experience issues.The number of clients is being managed.The number of sites is being managed.The number of devices is being managed.The number of online devicesThe number of offline devices.Make all the event logs as read and processed.Note: If you have a LILIN DDNS account, you can use LILIN DDNS account.5.1 Speed TestTo test the bandwidth of a remote site, first select a site (DeviceHub) and click on the refresh buttonon theApp for getting the bandwidth.1566-UM-DC-CSE-3

5.2 Site MapOnce the site map is configured from Manage Site, you are able to use LILINHub app for the device status ofinstalled sites. Click on Red balloon for a site having maintenance issues. Green balloon means that the site isrunning OK.5.3 DeviceHub ConfigurationEnable device to sync to LILIN Device Cloud.Flush button can delete all the devices for the DeviceHub. Click Scandevice for a fresh start.Scan devices to the DeviceHub for new devices.Push notification service. You can turn it off for disabling push notification toLILINHub App.Reboot the DeviceHub.6.0 Mac to SNIf you are an installer, MAC to SN (MAC address to serial number) feature is a good tool for finding the serialnumber for RMA service.To use this feature, make sure that you entered “Installer” at Business field.1666-UM-DC-CSE-3

7.0 AccountPlease provide all the necessary information at Account page. You are able to use your own logo for usingLILINHub app. For editing your logo, click on the BMP file.Click on Submit button for uploading a graphic or a logo file to LILIN Device Cloud. You are able to edit the logofile by dragging the blue window below:1766-UM-DC-CSE-3

8.0 Alarm Push Notification of LILINHub AppThe following device status will be sent to LILINHub App via LILIN Device Cloud.StatusDescriptionApp NotificationNVR video lossCamera video loss of a NVRYesRecording errorNVR recording time is incorrect.YesStorage errorNVR HDD broken SMART errorYesOff-lineIP of a camera or NVR is not in operation.Yes8.1 Feature Support ListDeviceRecording Time RebootStorage SizeHDD ErrorVideo LossFirmware VersionIP CameraYESYESYESN/AYESYESONVIF NONONONONAVYESN/ANONOYESYES1866-UM-DC-CSE-3

AppendixSpecificationsFeaturesSpecificationsLILIN Device HubDH032 Device HubCamera supportLILIN IP camera, SD card monitoring, camera name, rebootONVIF camera supportNVR & DVRReboot via LILIN WebSmart PoE switch & power plugNumber of devices supported128 devicesVoice controlAlexa controls for door, gate, NVR, and PTZPoE switchLILIN WebSmart PoE PS3108C, PS3188C, PS3268C switches integratedSmartPlugEdiMax, SP-2101W v2PoE port mappingSupport IP camera and WebSmart PoE port mapping and power rebootDashboardRecording status, on-line status, off-line status, video lossRemote rebootLILIN IP cameras via LILIN WebSmart PoE switch & SmartPlugNTPNetwork time protocol supported for sync network devicesDSTDaylight saving time supportedProtocolHTTPs to cloud, HTTP for local access, UDP discovery, ONVIF discoveryCPUARM Cortex A9 CPU @ 600 MHzFanFanless designHDMI1080PPowerDC12VLanguage supportedEnglish, Italian, Traditional ChineseDevice CloudSite managementInstaller own logoDevice managementRecording checkingStorage checkingDevice rebootBandwidthMapAuthenticationApp managementMobile phoneNotificationDevice managementMapBandwidthAuthenticationLILIN NVR and DVR supportedYesYesReboot, refreshNAV, NVR, and LILIN IP cameraNVR, LILIN IP camera SD cardNVR, LILIN IP camera, ONVIF IP cameraNetwork speed report for a siteGoogle mapFeature table configurable, user accounts, 5 access level configurableiOS & AndroidDevice status alarm notification, HDD, no recording, video lossReboot, refresh for devices status for remote devicesGoogle mapNetwork speed report for a siteAccount login1966-UM-DC-CSE-3

Speed test in between the site and LILIN Device Cloud 3.3 Manage Client Before a DeviceHub gets configured, please create a new Client. Click on sign to create a new client. To delete a client, check the client and click on - sign. Since a client might have multiple sites, click /- button for creating sites for the client.