The Ritz-Carlton Club, Bachelor GulchFall 2012IN THIS ISSUEFAQ with Housekeeping·2·Letter from Vail Resorts·3·Annual Meeting Recap·6·Dear Ritz-Carlton Club, Bachelor GulchMembers,Our Ladies and Gentlemen at your Clubare anxious to welcome you and yourfamily back to the Vail Valley for anotheradventure-filled winter season in themountains! The last several weeks havebeen utilized to prepare all Club residences for the busy months of ski season that are nearly here. The most significant improvement during our slowerseason has been the installation of newBosch microwaves, induction stovetops,and ovens. These new appliances havetruly provided a fresh, updated look tothe kitchens, and will help to reduce ourenergy costs as they are some of themost environmentally-friendly appliancesavailable on the market today.Thank you, as always, for your time incompleting our Member EngagementSurveys that are sent via email each timeyou depart from a visit to your Club. I ampleased to report that our overall scoresare trending six percent higher than our2011 year-to-date result. We truly valueyour feedback, and continually strive for“perfect 10” vacation experiences at eachand every opportunity.As a reminder, Member per diem ratesrequire that a Member of an ownershipinterest must be in residence for thediscounted rental rate to be honored.You can receive other discounts throughyour Bachelor Gulch Club membershipsuch as 15% off food at Spago, 7 Deli,Daniel’s Cantina, Buffalo Bar and in-roomdining. Toscanini, The Gashouse, BeaverCrepes, Beano’s Cabin and Saddleridgeoffer 20% off. You must present yourcurrent BGC card when you place yourorder to receive any of these discounts.Your cooperation and understanding isgreatly appreciated.New this winter season, we are pleasedto announce that we are now providingcomplimentary coffee through a verypopular local coffee company, Vail Mountain Roasters. The upgraded flavor willtruly be an enhancement for our GreatRoom coffee bar!Again, welcome back to your Club, andplease let the staff or I know how we canmake your next experience in BachelorGulch the most memorable experiencepossible!Warm regards,Brad JeffersGeneral ManagerThe Riz-Carlton Club, Bachelor GulchPO Box 3379100 Bachelor Ridge TrailAvon, Colorado 81620Phone 970.343.1128Fax 970.343.1143
2Fall 2012 Bachelor Gulchupcominglocal eventsFAQ with HousekeepingAudi Birds of Prey World CupAnswers to Your Frequently Asked QuestionsAs the only stop in the U.S.for the men’s alpine WorldCup circuit, the Audi Birds ofPrey races provide U.S. fansthe best preview of World Cupcontenders on their home turf.The event is free, so be sure toplan to make it November 30 toDecember 2!I made a request for a specific timefor daily housekeeping service. Is thisguaranteed?FOOD & WINE WeekendJoin FOOD & WINE magazineand some of the country’s topculinary talent January 24-27 forfour unforgettable days of food,wine and fun. Be sure to catchthe Celebrity Chef Ski Race &Brunch and the Snowshoe &Gourmet Lunch. New this year:Ski. Eat. Ski., where skiers of alllevels can tackle the mountain and then a luxurious lunch.We make every attempt to service yourresidence at the time you requested,however we sometimes have severalresidences requesting the same time.Morning Housekeeping service is available daily from 9:00 a.m. to 4:00 p.m.and evening turn-down service from 5:00p.m. to 9:00 p.m. If we cannot honor youroriginal request, there may be anothertime Housekeeping is more available.Please let us know if another time worksfor you.When will our sheets be replaced?Fresh linens are provided everyWednesday.World’s Best ChocolateChip Cookie CompetitionI forgot to remove our “Do Not Disturb” sign this morning when we left,will we still receive housekeepingservice?Celebrate Opening Day atBeaver Creek on November 21by munching on warm chocolatechip cookies and voting for yourfavorite!We respect every Guest’s expectations of privacy and will not enter yourresidence if the “Do Not Disturb” sign isdisplayed. If you missed morning service and removed the sign upon yourreturn later in the day, Housekeeping willprovide turn-down service after 5:00 p.m.Members may always phone the frontdesk to request towels, bathroom amenities and other items they may needbetween services, or to let us know yourunit is now available to be serviced.We have some friends coming up forone night to celebrate an anniversaryand told them they could stay in ourresidence. How many rollaway bedsmay we request?For the safety of our Members and emergency responders, one rollaway bedper bedroom is allowed. This ensuresthat Members and Guests can evacuate quickly and safely in the event of anemergency.We just had a baby and will be bringing her to the Club for her first visitsoon. What baby items can you provide?We have cribs, Pack ‘N Plays and highchairs available upon request. Be sure tolet your Member Experience Conciergeknow about the new addition to yourfamily so these items are ready for yourarrival.HOTEL RENOVATION next springThe Ritz-Carlton Hotel, Bachelor Gulch will be closed a little longer than usual this spring for a soft goods renovation.In celebration of its 10th Anniversary, the hotel is embarking on a renovation program to refresh and enhance the property’salready unique mountain lodge decor within its guest rooms and public areas. The hotel has constructed a showroom soGuests will be able to see the final product.Most of the work will be completed during the hotel’s closure this spring from April 1 to June 6, 2013. Other renovation activities will continue until the project is complete in December 2013.Please note that the hotel will be closing one week before the Bachelor Gulch chairlift shuts down for the season. ClubMembers will still be able to access the lift, pool, fitness center and spa during the closure. Outlets such as Spago and theSignature Shop will however be closed.
3Fall 2012 Bachelor GulchBeaver Creek Adds New TerrainIn preparation for the 2015 FIS Alpine World SkiChampionships, Beaver Creek is putting the finishing touches on a new women’s speed course, whichbenefits skiers and riders by providing 17 new acresof skiable terrain and 30 new acres of snowmaking.The new acreage includes widening and connectingexisting trails on Upper Peregrine as well as a newtrail which will be used for the lower portion of thewomen’s course. The 30 new acres of snowmaking along with upgrades to existing snowmaking willcreate a better quality snow surface for all skiers toenjoy this season and it will be part of the resort’ssignature grooming on black and double black diamond terrain.Letter from Beaver Creek Ski ResortDear Ritz-Carlton Club and BachelorGulch Members:We are gearing up for a great seasonat Beaver Creek Mountain and havealready seen the first snowfall of theseason on our peaks. We invite you tocome join us November 22nd to April 7th2013. We want to take this opportunityto share what’s new for this season andto reiterate the winter lift ticket amenityprogram that comes with your Ritz-Carlton Club membership.Johanna Barrows is back this season asthe Product Sales and Services Managerat Bachelor Gulch Ski and SnowboardSchool. Please stop by and say hellowhen you arrive this season at the Bachelor Gulch Ticket Office located insideThe Ritz-Carlton Hotel.Vail Resorts’ award winning and popularski and snowboard application Epic Mixadded Epic Photo last season. This season our guests can see how they stackup against World Champion Ski RacerLindsey Vonn and share their resultswith family and friends. Beaver Creek willlaunch EpicMix Racing December 15,2012. For more information visit EpicMix.com.Following this letter please find the2012-2013 Lift Ticket Amenity Policy. Itis important you review and understandthe information carefully. Vail Resortsroutinely audits the issuance of lift ticketsissued to Club Members. Abuse of thelift ticket privilege is considered fraudand has serious consequences, including reimbursing Vail Resorts for the fulldaily rate of lift tickets, as well as the lossof skiing privileges at Vail and BeaverCreek. A reminder that Ritz Club Ticketsare valid at Vail and Beaver Creek only.If you will be with us over the busy holiday periods, please get your requests inearly so we can do our best to accommodate your request. For pricing andadditional information please go to www.beavercreek.com.In addition to lift tickets, the BachelorGulch Ticket and Ski School Office canhelp you with ski school class lessontickets and booking private lessons. Inorder to facilitate your ski and snowboardschool requests please use the contactinformation listed below:The main office will be open daily8:00AM until 4:30PM in the Ritz-CarltonBachelor Gulch Hotel.Advanced reservations for Children’sClass Lessons: 1-800-503-8748 orwww.beavercreek.comWe look forward to hosting you here inBachelor Gulch and Beaver Creek Resort this winter.Because most children staying at theRCCBG have lift tickets, it might beeasier to buy the “Lesson Only” ticketsfrom the Bachelor Gulch Ski School Office once you are hereBest Regards,Private Lesson Requests: 1-866-2310667 or email [email protected] Gulch Ticket and Ski SchoolOffice970-754-6400 (phone) or 970-754-6406(fax)The desk in the Ritz-Carlton Club will beopen weekday mornings and all day onweekends during the regular season.Caroline SheahanDirector, Product Sales and Services AtBeaver [email protected]
4Fall 2012 Bachelor GulchLift Ticket Amenity Policy 2012-2013 Season As in the past, please continue to contact your Club Member Concierge with your ticket order a minimum of48 hours before your arrival. Guests may be required to purchase a standard lift ticket for the first day of theirvisit if their RCC lift ticket request was not received by BGSS at least 48 hours in advance. The cost of suchpurchased tickets will be refunded if the Guest returns to BGSS with the used ticket stub at the end of their firstday of skiing. At that time, BGSS will refund the used purchase ticket and give the Guest their RCC lift ticket asordered. We will have a Bachelor Gulch ticket desk located inside the RCCBG staffed on Fridays and Saturdaysonce we reach our regular season beginning Mid-December providing greater guest service for member andguest access. BG Owners and RCC Members and their guests or renters (collectively referred to as “Guests”) may onlyreceive the RCC lift tickets when they are physically staying at the RCC Bachelor Gulch. They are not entitledto the RCC lift tickets if they are staying at the Ritz Carlton Hotel or any other public lodging property or privateresidence. The RCC lift tickets cannot be “split” among Guests. Each lift ticket is assigned to a designated Guest by nameand cannot be transferred to another guest. BGSS will load RCC lift tickets on to a Media Access Card withphotos for all Members and Guests. This practice has been put into place to minimize the possibility of RCC lifttickets being used by person(s) not designated to receive them in the order. In order to issue a Lift Access Card,BGSS must have complete names (including Jr., III, etc.), date of birth and address for each Guest. Accuratedates of birth are very important, as they help minimize confusion if two Guests have the same name (e.g. fatherand son). Note – lift tickets can be loaded on previous years card, so please let the concierge know and he/shecan note your card number, saving you a trip to the ticket office upon arrival. Only members and guests who are in occupancy of a unit will receive lift tickets. Additionally, up to a maximumof six tickets per two-bedroom unit and eight tickets per three-bedroom unit will be issued. Only residents whohave reservations for more than seven consecutive nights will be allowed to change names of residents for lifttickets a maximum of one time The maximum number of RCC lift tickets permitted for any Guest’s stay is based on the number of nights theyare in residence. In other words, the Guest may ski on the RCC lift ticket either the day they arrive or on theirdeparture day, but not both. This practice assures that the RCCBG is not paying for 2 Guests to ski on the sameIN THE NEXT ISSUE OF CORPORATE NEWSLETTERday. If the Guest has another active Lift Access Card product such as an Epic Local Pass, or a School of ShredPass, please let your concierge know. Ritz-Carlton Club Tickets can be loaded on to the same card and will bescanned before any other active pass product. If a guest has inadvertently used their purchased pass or ticketsinstead of the RCC lift tickets during their stay, please contact the BGSS as quickly as possible so that we mayprocess the appropriate adjustments to the Guest’s account.Important Reminder: Abuse of the lift ticket privilege is considered fraud and the guest will be responsible for reimbursing Vail Resorts for the full daily price of the lift ticket. The abuse of this privilege mayresult in the loss of skiing privileges at Vail and Beaver Creek Resorts. Lift tickets are non-transferableand may not be resold.
5Fall 2012 Bachelor GulchStaff SpotlightCongratulations to Elsa Rivera on her Third QuarterFive Star win! Elsa was nominated because of herdedication, dependability and passion for our Members. She takes great pride in her work and alwayshas a pleasant, warm smile for everyone she greets.Other Club staff nominated this quarter were IrmaRodriguez, Director of Housekeeping and JustinGombar, Bellman. The Club is proud of all our nominees and appreciates their efforts to make each staya perfect “10” for our Members.The Club is proud to announce that Alex Sanchezwas promoted to Engineering Supervisor in August. Alex joined the Clubin 2011 and from day onehas demonstrated trueleadership quality. Alex iscommitted to a job donewell and on schedule,and routinely goes aboveand beyond for Membersand our other Ladies andGentlemen alike. Congratulations Alex, we lookforward to many moreyears of your dedicationand expertise!Crystal Kennedy joined the MemberExperience Concerige team in August. Before she joined the Club, sheworked in property management atThe Ritz-Carlton Club & Residences,Vail where she gained vaulableexperience working with fractionalownership associations. Originallyfrom Chicago, Crystal moved to thearea in 2009. Her favorite activitiesare snowboarding, rafting, hiking andtravelling.Steve Evancho is our newest Bellman, and joinedthe Club this summer. Steve is a rare true local in thisarea, hailing from Eagle. He graduated from Colorado State University with a degree in Restaurant &Resort Managment. He likes to play and watch mostsports and loves his home state of Colorado and everything it has to offer, whether it’s summer or winter.Steve enjoys rafting, snowboarding and working out.He loves to eat and his favorite food is Mexican.
6Fall 2012 Bachelor GulchVenture Sports Ski ValetDid you know that your Club has award-winning ski andsnowboard rentals and tuning services available right onproperty?Here is a snapshot of some of the amazing prices beingoffered this season at your private ski valet shop:Junior Elite Ski Package: 21.00Our ski valet shop has been voted “Best of the Vail Valley”for the past 10 years. This is your own private ski shop and isnot open to the public. Prices are discounted for Ritz-CarltonClub Members, and the shop is conveniently located on yourway from your residence to the slopes. Avoid long lines at thepublic shops by using your on-property ski valet!With over 100 new demo skis to choose from, no matter whatthe snow conditions are, you will be on the very best equipment available. Store your own gear at the Club and ski valetwill have it all tuned and waiting for you upon your arrival.Junior Snowboard Package: 27.00Demo Ski or Snowboard Package: 51.00Full Tune with Stone Grind & P-Tex: 50.00Snowshoes: 16.00Helmets: 8.00TECH UPDATEThanksgiving To-GoThis winter, be sure to check Bachelor Gulch’s private Facebook groupfor daily snow reports! We will havesnow conditions and the groomingreport updated so you can quicklydecide which part of the mountain toride.The Hotel is offering gourmet six-course Thanksgiving feasts “to-go” thisyear. Club Members wishing to place an order should contact their MemberExperience Concierge before November 20. Meals will be delivered November 22 and orders delivered to Club residences will be subject to a 20percent delivery charge from the Hotel. Menu options available:The Club is also excited to announce that new computers andprinters are being installed in theMember Lounge and Business Center. The computers will be the mostcurrent technology, easier to useand more reliable.StuffingANNUAL MEETINGELECTIONSThe RCC-BG Condominium Association, Inc. Annual Meeting washeld on October 5, 2012. The Ladiesand Gentlemen of the Club extendwarm congratulations to incumbentcandidates Jo-Ann Perfido and JeffAustin III who were re-elected tothree-year terms.In October of 2013, another seat willbe available for a three year term.Traditional Turkey and GravyCranberriesChoice of Potato: Mashed or SweetChoice of Harvest Vegetable: Glazed Carrots, Green Beans or BrusselsSproutsChoice of Pie: Pumpkin or AppleChoice of Wine: CabernetSauvignon or ChardonnayPrices:Serving 3 to 4: 150.00Serving 5 to 6: 225.00 (includes two bottles of wine)Serving 7 to 8: 275.00 (includes two bottles of wine)
7Fall 2012 Bachelor GulchFALL CLOSURESSpago & 7 Deli: Closed October13 through November 16.Bachelor Gulch Club: Member’sLounge closed October 14through November 14.In-Room Dining and the Spa willstill be open seven days a week.NEW GONDOLA INVAILVail will celebrate its 50th anniversary in December with anew, state-of-the art gondola toreplace the Vista Bahn ExpressLift (#16) in Vail Village. Thenew gondola will be assignedthe number “1” to commemorate Vail’s original gondola inthat location. The cabins willbe designed to carry 10 passengers and each will featureheated, cushioned seats andWi-Fi access for guests. With aspeed of 1,200 feet per minute,the gondola will be the fastestgondola of its type in the world,creating a 40 percent increasein uphill capacity.MEETING MINUTESAVAILABLE ON WEBAfter every Board of Directors Meeting, the minutes areposted to the Member web sitefor viewing and downloading.If you want to keep abreast ofwhat the Board is discussing,find out what motions havebeen passed or other usefulinformation, download PDFsof the minutes at ault.do. Instructionsare on this page to help you create a new account or recover alost password.Upcoming Holiday FestivitesDecember is filled with wonderful events for everyoneto enjoy! Contact your Concierge for more details andother events.DailyFire-roasted chestnuts served in the Hotel Lobby from 5:00 to 6:00 p.m. S’moresD’oeuvres & Housemade Hot ChocolateBar in 7 Deli all day.December 22: StockingWorkshopKids of all ages are invited to createa souvenir stocking for display by theGreat Room mantle on Christmas Eve.December 23: Cookie DecoratingDecorate cookies for Santa Claus.December 24 & 25: PrivateIn-Room Visit from Santa!Please contact Concierge to reserve. 45.00 with tax and gratuity.December 26: SnowmanMaking ContestChildren of all ages are invited to build avery merry snowman. Creative winnerswill receive a kid-friendly prize. Mountainside Terrace, 4:00 to 5:00 p.m.December 27: Interactive IceSculpture DemoWatch as local sculptor Paul Wertin creates an icy masterpiece.December 31: New Year’s EveRitz Kids: Children aged 5 to 12 areinvited to enjoy a kid-friendly New Year’sEve bash from 6:30 p.m. to Midnight. 125.00 per child, includes buffet dinner.NYE Soiree: Kick off 2013 with a live DJ,dancing, hors d’oeuvres, a bubbly barand more. Ballroom, 8:00 p.m. to 2:00a.m. 125.00 per person, 21 years andolder.January 1: New Year’s DayBloody Mary Bar: 9:00 a.m. to 4:00p.m. on the Mountainside Terrace.“Decorate for Dreams” Keepsake Ornaments: Take a bit of Bachelor Gulchhome with you and support deservingmembers of our local community buildinga place to call home, too. Holidy ornaments - inspired and designed by theresort - are available for purchase in 7Deli and all proceeds will be donated toRoundup River Ranch.
The Ritz-Carlton Club, Bachelor Gulch Fall 2012 Dear Ritz-Carlton Club, Bachelor Gulch Members, Our Ladies and G