Stormwater Management Program(SWMP)For theCity of TucsonStormwaterAZPDES Permit No. AZS000001-2010Prepared byBeverley J. Hester, P.E.Other ContributorsKaren RahnChris McNellisEric RossDepartment of TransportationRevisedApril 2014

The City of Tucson’sStormwater Management Program(SWMP)Overview . 3I.Public Education and Outreach. 3A.B.C.II.Permit Requirements. 3Implementation . 4Five Year Plan . 7Public Involvement and Participation. 9A.B.Permit Requirements. 9Implementation . 10III. Illicit Discharge Detection and Elimination (IDDE).11A.B.C.D.E.F.G.Municipal Employee Training . 12Spill Prevention and Response. 13Major Outfalls and Field Screening Points. 14Inspections of Major Outfalls . 15Investigation of Potential Illicit Discharges . 16Illicit Discharge Elimination . 18Compliance Activities/Enforcement . 19IV. Municipal Facilities Pollution Prevention/Good Housekeeping Program .21A.B.C.D.E.V.A.B.C.D.Employee Training . 23Municipally Owned and Operated Facilities . 25Inspections. 26Infrastructure Maintenance. 26Municipal System Maps. 27Industrial and Commercial Facilities (Non-Municipally Owned) .29Municipal Employee Training . 29Inventory. 29Inspections. 31Compliance Activities and Enforcement. 32VI. Construction Sites.33A.B.C.D.E.F.G.H.Municipal Employee Training . 33Planning and Land Development . 34Plan Review and Approval . 34Inventory. 35Construction Site Prioritization. 35Inspections. 35Stormwater Control Measures . 36Compliance Activities and Enforcement. 37VII. Post-Construction.39A.B.C.D.Review of Master Plan . 39Municipal Employee Training . 39Post Construction Controls . 39Compliance Activities and Enforcement. 39City of Tucson, Stormwater Management Program (SWMP)April 20141/41

Appendix . 41Protocols for Dry-Weather Screening of Outfalls (FSO). 41Pool & Spa Owners (Flyer) . 41Spill Response Program . 41Map of Field Screen Outfalls. 41Compliance Process . 41Stormwater Industrial Inspection Summary . 41Overview of the City of Tucson’s Stormwater Management Program (SWMP) . 41City of Tucson, Stormwater Management Program (SWMP)April 20142/41

OverviewThe City of Tucson’s Stormwater Management Program (SWMP) was developed by theStormwater Management Section within the Engineering Division of the Department ofTransportation. The SWMP is a requirement of the City of Tucson’s AZPDES Stormwater PermitAZS000001-2010 issued by Arizona Department of Environmental Quality (ADEQ) on September1, 2011. This is the third addition of the SWMP in the permit’s five-year term.The intent of the SWMP is to codify the requirements of the permit and provide guidance toother City of Tucson Department staff with a focus for employees who work outside, in an effortto reduce the discharge of pollutants to the municipal storm sewer system and into the navigablewaters of the U.S.I.Public Education and OutreachA.Permit RequirementsTucson shall provide outreach and education to the general public on the Stormwaterprogram issues and requirements. The following will detail the outreach strategy used.Public education and outreach will be provided to one target group each year. This mayinclude: the general public, development community, home owners, Home OwnerAssociations, automobile shops or schools. A different group will be targeted each year.One or more topics are used in the public education and outreach program every year, butthe topic or topics vary every year. The following topics are used: Potential impacts of animal waste on water quality and the need to clean up andproperly dispose of pet waste to minimize runoff of pollutants in StormwaterProper management and disposal of used oilSpill prevention, proper handling and disposal of toxic and hazardous materials, andmeasures to contain and minimize discharges to the storm sewer systemIllicit discharges and illegal dumping, proper management of non-stormwaterdischarges, and providing information on reporting spills, dumping, and illicitdischargesInstallation of catch basin markers or stenciling of storm sewer inlets to minimizeillicit discharges and illegal dumping to the storm sewer systemStormwater runoff issues and residential Stormwater management practices (GI/LID)Water conservationPotential water quality impacts of application of pesticides, herbicides and fertilizerand control measures to minimize runoff of pollutants in StormwaterPost-construction ordinances and long-term maintenance requirements forpermanent Stormwater controlsCity of Tucson, Stormwater Management Program (SWMP)April 20143/41

The outreach topic selected and the target group are reported in every Annual Reportincluding an estimate of the number of participants reached.Business sector education/outreach are provided to at least one target group every year onone or more appropriate topics. The outreach approach selected, the topic, the targetgroup, and an estimated number of participants reached are documented in the AnnualReport. One or more of the following topics are used every year: B.Planning ordinances, grading, and drainage design standards for Stormwatermanagement in new developments and significant redevelopmentsMunicipal Stormwater requirements and Stormwater management practices forconstruction sites.Illicit discharges and proper management of non-stormwater dischargesSpill prevention, proper handling of toxic and hazardous materials, and measures tocontain and minimize discharges to the storm sewer systemProper management and disposal of used oil and other hazardous or toxic materials,including practices to minimize exposure of materials/wastes to rainfall and minimizecontamination of Stormwater runoffStormwater management practices, pollution prevention plans, and facilitymaintenance proceduresImplementationStormwater OutreachThe City of Tucson attends a variety of Stormwater-related public awareness activities everyyear including Earth Day, two Water Festivals, a Health and Safety Fair, Operation Splash,Monsoon Safety Awareness Week, events at Ward Offices and attending Southern ArizonaHome Builders Association (SAHBA) meetings. A variety of Stormwater handouts aredistributed at these events. These include: Yard and Landscape Waste Disposal, Fix LeakyVehicles, Ten Tips to Prevent Stormwater Pollution, Clean Up After Your Critters, WaterHarvesting Guidance Manual, Discharge Guidelines for Pools and Spas, GeneralConstruction Flyer, and Best Management Practices (BMP) flyers. These materials targetthe general public, the business community, the construction and developmentcommunity, and school children.The City also partners with Pima Association of Governments (PAG) and otherjurisdictions to create public awareness of stormwater issues through radio advertisements,interviews, public service announcements, billboards, magazine ads, movie theater slides,brochures, bus interior posters, facebook, and website pages.Ongoing public education and outreach activities include presentations at schools,distribution of the middle school activity book, Stormwater in the Desert, with its interactivewebsite activities, and distribution of the elementary school activity book, Desert WashSafety Activity Book, at schools, dentists’ and doctors’ offices.City of Tucson, Stormwater Management Program (SWMP)April 20144/41

The City’s ongoing catch basin identification program includes placing weather-resistantmetal disks bearing the slogan, “Only Rain in the Drain” near catch basins that are morelikely to receive illegal dumping.In order to inform citizens about the importance of preserving naturally vegetatedwatercourses, the City has continued a program to install signs identifying washes by nameat significant road crossings. If the public is aware of the location and name of their localwashes, they may be more likely to protect the wash as a natural resource.Educational Program for Developers and ContractorsConstruction information packets containing guidance on complying with the AZPDESGeneral Permit for Construction are distributed throughout the year. The City of TucsonStormwater Management Section distributes various flyers on General ConstructionProcedures, SWPPP Guidelines, and Construction Best Management Practices (BMP).The Stormwater Management Section also produced the Water Harvesting GuidanceManual to assist the development community in complying with Land Use Coderequirements and low-impact development to maximize use of water harvesting.A Stormwater Seminar is held each year in cooperation with Pima Association ofGovernments (PAG), Arizona Department of Environmental Quality (ADEQ), andsurrounding jurisdictions. In previous years the target audience was the constructionindustry. This year it will be the general public.Educational Program for Businesses and IndustriesBusiness and Industrial education are provided by flyers handed out as needed throughoutthe year. Information packets and guidance for industrial facilities include information onthe “No Exposure” certification process and an example SWPPP for a local industrial site.Flyers have been developed for Carpet Cleaners, Auto Paint and Body Shops, Auto RepairShops, Brake Repair Shops, Food Service, Fuel Stations, Auto Salvage Yards, FabricatedMetal Products, Liquid Waste Recyclers, Parking Garage and Parking Lots, Printers andPublishers, Pool and Spa Companies, and Vehicle and Equipment Mobile Cleaners.The Planning and Development Services Department serves as the one stop permittingfacility for the private construction and development community in Tucson. Outreach isconducted through daily interactions with counter staff, handout materials and monthlymeetings with contractors and developers. Post-construction maintenance ofretention/detention basins is encouraged through direct mailings and inspections.City of Tucson, Stormwater Management Program (SWMP)April 20145/41

Environmental Services - Recycling EducationThe City of Tucson Environmental Services Department gives presentations to schools,and promotes City recycling programs at special events through news releases, newsletters,flyers and brochures distributed to the community. This program includes blue barrelcurbside recycling and several Neighborhood Recycling Centers (NRCs). Outreach tochildren includes providing brochures, stickers, recycled rulers, recycled pencils, magnets,recycled water bottles and height charts. Los Reales Landfill also accepts scrap metal forrecycling, TV’s and personal computers.Household Hazardous WasteHousehold Hazardous Waste distributes brochures on how to properly dispose of autofluids, batteries, paints and solvents, pool chemicals, and pesticides. The program providesinformation to businesses through their Small Business Waste Assistance Program.University of Arizona, Cooperative Extension ServiceThe University of Arizona’s Cooperative Extension Services provides training on theproper storage, use, and disposal of pesticides, herbicides, and fertilizers to the generalpublic, and landscape professionals.Tucson WaterTucson Water engages in a wide variety of educational outreach activities intended toincrease awareness and encourage citizen action in water-related areas. The outreachprogram is largely targeted at promoting water conservation and water use efficiency.Tucson Water sub-contracts with Environmental Education Exchange to provide waterrelated programs and presentations to students.Stormwater HarvestingThe City allows private citizens to do stormwater harvesting by allowing curb cuts thatenable stormwater to flow into water harvesting depressions.Tucson Clean and BeautifulRecycling Education programs serve the greater Tucson-eastern Pima County metropolitanarea. Programs include coordination of a live and recorded Recycling Information Linewhich serves as a clearinghouse for providing area residents with information on recyclingand waste reduction programs including curbside recycling, neighborhood recyclingcenters, Household Hazardous Waste, and other available community environmentalprograms. Callers also may request brochures, information directories, and other resourcesby mail, email, and on the Internet.The Recycling Education Coordinator also manages E Pluribus Recycles, an educational playteaching recycling and waste reduction concepts to elementary school students annually.Tucson Clean & Beautiful also produces a periodic email newsletter that is now availableonline, highlighting local environmental education events and community volunteeropportunities while encouraging involvement in the organization’s programs.City of Tucson, Stormwater Management Program (SWMP)April 20146/41

Pima Association of Governments (PAG)Pima Association of Governments (PAG) Stormwater Working Group was established inan effort to help jurisdictions coordinate stormwater permit requirements and provide aforum to discuss stormwater regulations and rules. PAG orchestrates an annual multimedia outreach campaign. Each year’s media campaigns are strongly emphasized throughthe summer monsoon season, but also include some features available year-round.Pima Association of Governments also provides stormwater pollution prevention outreachto the construction industry and businesses through meetings with the Southern ArizonaHomebuilders Association and through their internet site Year PlanThe City of Tucson Stormwater Section has developed a five-year public education andoutreach plan to focus on specific target audiences and topics, as required under thepermit. The plan includes the following:2011-2012 General Public Schools2012-2013 2013-2014 General Public Home Owners Home Owners Associations Wash Protection, Wildcat Dumping Illicit discharges and illegaldumping, proper management ofnon-stormwater discharges2014-2015Topic General Public Development Community LID Outreach Water conservation2015-2016Fiscal YearTarget Audience General Public Lawn & Garden Centers Potential water quality impacts ofpesticides, herbicides, and fertilizersGeneral PublicMunicipal EmployeesShopping CentersAuto IndustryCity of Tucson, Stormwater Management Program (SWMP)April 2014 Potential impacts of animal wasteon water quality Proper management and disposal ofused oil. How to clean up spills7/41

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II.Public Involvement and ParticipationA.Permit RequirementsTucson engages the public to help spread the message on preventing Stormwater pollutionby undertaking group activities that highlight storm drain pollution, and contributionsfrom volunteers through community actions to restore and protect local water resources.The following details the outreach strategy used.The City implements at least one of the following during each year of the permit toprovide fundamental support to the City’s Stormwater Management Program (SWMP).The number of complaints/reports, amounts of garbage/waste collected, attendance atpublic/volunteer activities, and effectiveness and evaluation of the activity are documentedin the Annual Report. Provide the opportunity to involve the public in the City’s Stormwater ManagementProgram and to encourage public participation in monitoring and reporting spills,discharges, or wildcat dumping within their communities (such as facilitation ofneighborhood watch groups).Provide the public with an opportunity to participate in the City’s StormwaterManagement Program, such as voluntary litter control activities (e.g., facilitation ofAdopt a Wash, Adopt a Park, and Adopt a Street litter control activities) or voluntaryerosion control projects. Maintain and support program as a regular ongoing activity.Provide the public with a household hazardous waste program to facilitate properdisposal of used oil, antifreeze, pesticides, herbicides, paints, and other hazardous andtoxic materials by City residents (such as scheduled household hazardous wastecollection events or operation of full-time disposal facilities) a minimum of two (2)times per year for the first two (2) years of the permit, three (3) times per year for yearsthree (3) and four (4) of the permit, and every year thereafter.The “Report a Concern” is found on the Stormwater web site that is a reporting system tofacilitate public reporting of spills, discharges or dumping to the storm sewer system.These are tracked in an incident report database managed by Stormwater Inspectors.The first version of the SWMP was posted on the City’s Stormwater Webpage in October2012. Updates are posted when completed. Every Annual Report is posted on the City’sweb site soon after completion.City of Tucson, Stormwater Management Program (SWMP)April 20149/41

B.ImplementationPublic Reporting of ConcernsSpills, discharges, or dumping may be reported by using “Report a Concern” link locatedin the Stormwater Management Section’s web site. These are tabulated in our database.Environmental Services – RecyclingThe City of Tucson Environmental Services Department provides an opportunity forresidents to participate in residential recycling. Tucson residents and businesses are able torecycle a wide variety of material – including plastics. Curbside pickup for recycled items isavailable on the same day as the resident’s trash pick-up. Neighborhood Recycling Centersare drop-off sites located throughout Tucson where residents can take any recyclablesaccepted in the Blue Barrel Recycling Program.Tucson Clean and BeautifulTucson Clean and Beautiful is a nonprofit environmental organization funded in part bythe City of Tucson, Pima County, private and corporate grants, and communitymembership donations. Through the Adopt a Park and Adopt a Wash program, publicareas have been officially adopted by community volunteer groups, including schools,neighborhood and civic associations, government, and religious organizations. Thesegroups make an ongoing volunteer commitment to clean up litter and provide assistance inmonitoring and reporting maintenance concerns at their adopted area. Volunteersremoving of litter and illegally dumped material from public areas help to reduce impactsto Stormwater quality.Trees for Tucson, a part of Tucson Clean and Beautiful, is a grassroots urban forestryprogram that advocates planting desert-adapted, low-water-use trees in order to increaseshade tree cover that acts to decrease the volume of direct stormwater runoff. Shade treesalso help improve water quality by stabilizing soil and reducing erosion.Tucson Clean and Beautiful produces a periodic e-mail newsletter and hosts a website.These online resources complement information shared by phone, in person and inbrochure format, highlighting local environmental education events and communityvolunteer opportunities. These programs, as well as the central message of Tucson Cleanand Beautiful, encourage the public to act responsibly in ways that improve and promoteStormwater quality.Household Hazardous WasteThe City of Tucson provides year round Household Hazardous Waste (HHHW) disposalservices through a central dedicated hazardous waste facility and five Antifreeze, Batteries,Oil and Paint (ABOP) drop-off sites. The ABOP site at Los Reales Landfill, is nowmanaged under the HHHW Program. The Household Hazardous Waste Collectionprogram distributes outreach materials to the general public through direct mailings,City of Tucson, Stormwater Management Program (SWMP)April 201410/41

handouts at public events and facilities on topics including proper disposal of auto fluids,batteries, paints and solvents, pool chemicals, and pesticides. Educational materialsprovided to the public include a brochure describing the collection site locations, hours ofoperations, and tips on how to reduce environmental impacts. The public participates inthe program by visiting the facilities and dropping off their household hazardous waste.The program also provides information to businesses through the Small Business WasteAssistance Program. Waste collection is available to Conditionally Exempt Small QuantityGenerator (CESQG) that generates small quantities of hazardous waste.III.Illicit Discharge Detection and Elimination (IDDE)The Illicit Discharge Detection and Elimination Program (IDDE) is divided among three City ofTucson Departments; Planning and Development Services (PDSD), Transportation (DOT) andTucson Water (TW).PDSD is responsible for compliance with the International Building Code and the UniformPlumbing Code that prohibit cross-connections between sanitary sewers and storm drains. PDSDinspectors visit building sites during construction to ensure that all work meets building, electricaland plumbing codes, including prohibition of illegal connection to the storm drain system andrequirements for proper wastewater disposal. These PDSD inspectors are not StormwaterInspectors discussed in Section VI.DOT, Engineering Division inspects all drainage projects built under the City’s CapitalImprovement Program. Inspectors from the Division also examine drainage projects built underPrivate Improvement Agreement Contracts that are dedicated to the City upon completion. Bothtypes of inspections ensure that drainage projects are built to City standards and help minimizeillicit connection. The Stormwater Management Section, a part of the Engineering Division,implements the City’s Field Screening Program, found in Section III Parts C, D, and E, to detectthe presence of illicit flows in the storm drain system, in addition to responding to tips and noticesfrom the public or other informants of discharges.TW is responsible for enforcement of the City’s Water Waste and Theft ordinance. Under thisordinance, Water Waste Investigators are assigned to respond to staff and citizen complaints of dryweather flows of water in the streets, drainage channels, and parking lots. This enforcementprogram is designed to reduce water waste resulting from over-irrigation and other practices, butalso serves as a means of detecting and responding to various types of illicit discharges.In addition, Pima County Regional Wastewater Reclamation Department participates in theIDDE Program through a review and approval process of all modifications to the wastewatersystem within the city limits. This review ensures compliance with the Uniform Plumbing Codeand appropriate disposal of wastewater.City of Tucson, Stormwater Management Program (SWMP)April 201411/41

A.Municipal Employee Training1. Stormwater Inspectors:Stormwater Inspectors, new and existing, receive annual refresher training prior toinspecting the major outfalls and field screening points. These inspections aregenerally conducted during the dry periods in the spring and fall. Training includesan in-office review of the “Stormwater Management Protocols for Dry-WeatherScreening of Outfalls (FSO),” included in the Appendix, inspection forms,sampling procedures, (including sample methods and the use of chain of custodyforms), the use of the City’s GIS Hydrologic and Wash map that includes the City’sstorm drain system and watercourses, and data entry for the field screen database.Additionally, Stormwater Inspectors review outreach handouts, such as the,“Discharge Guidelines for Pool & Spa Water,” and the “Compliance Process,” alsofound in the Appendix. Field training is scheduled prior to annual field screening,and includes the use of the Storm Water Test Kits, and visual investigationprocesses.2. Non-Stormwater Staff:Non-stormwater staff include street sweeper drivers, road maintenance crews, meterreaders, garbage truck drivers, and other non-stormwater inspectors (codeenforcement, building, grading landscape, etc.)During the first year of employment, employees can review the “New EmployeeStormwater Training” Power Point presentation that is an introduction tostormwater through the City’s on-line university called City Learn. Additionally,they receive training from Central Safety Services on safety topics. In the past, thetopics included: spill prevention and response, proper storage, handling anddisposal of used oil and other toxics, reporting spills, reporting spills that threatenthe stormdrain system, and reporting suspicious non-storm flows. However, thesehave been removed from the program at this time. Plans to re-establish these topicsare underway for next fiscal year. Fortunately, during orientation, new employeesare trained utilizing the “City of Tucson Employee Safety Handbook” that includesspill prevention and response, proper storage, handling and disposal of used oiland other toxics, reporting spills, reporting spills that threaten the stormdrainsystem, and reporting suspicious non-storm flows. New employees are instructedto report all suspicious non-storm flows to the City’s Emergency ManagementCoordinator for documentation and the Stormwater Management Section forinvestigation and action as necessary. New Fire personnel receive

The SWMP is a requirement of the City of Tucson’s AZPDES Stormwater Permit AZS000001-2010 issued by Arizona Department of Environmental Quality (ADEQ) on September 1, 2011. This is the third addition of the SWMP in the permit’s five-year term. The intent of the SWMP is to codify the requiremen