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Table of ContentsHow to Use the PMP Credential Handbook .1About PMI’s Certification Program .2Overview of the PMP Credential .3Overview of the PMP Credential .3Timeline of the PMP Credential Process .4PMP Role Delineation (Job Analysis) .5PMP Eligibility Requirements .6PMP Application & Payments .7How to Complete the Online Application .7How to Record Your Experience & Education on the Application .8Application Processing .10PMP Credential Fees .11How to Submit Payment .12PMP Refund Policy .13PMI Audit Process .14PMI Audit Process.14Exam Policies and Procedures .15PMP Examination Information .15PMP Examination Blueprint .16Examination Administration .17Examination Language Aids .18Special Accommodations for the Examination .18Legal Restrictions on Taking the Examination .19Examination Eligibility .20How to Schedule Your Examination .21Rescheduling/Cancellation Policy for CBT Exams .24Rescheduling/Cancellation Policy for PBT Exams .25Extenuating Circumstances .25PMI Examination Security & Confidentiality .27Examination Site Requirements & Instructions .28Examination Report.32Reexamination .33Credential Policies and Procedures.34

PMI Appeals Procedure .34Use of Your PMP Credential .35Continuing Certification Requirements (CCR) Program .36About the CCR Program .36CCR/Credential Maintenance Overview .36Work Online .36How to Determine Your Certification/CCR Cycle .37Certification Status .38Professional Development Units (PDUs) .39Why You Should Keep PDU Documentation .40PDU Categories .41Map PDU Categories from Old to New .45Limits on PDU Categories .46How to Transfer PDUs to the Next CCR Cycle .46How to Record Your PDU Activities .47How to Maintain Multiple Credentials .48Application, Fees & Audit Process for Credential Renewal .50PMI Code of Ethics & Professional Conduct .51PMI Certification Application/Renewal Agreement .56

How to Use the PMP Credential HandbookThis handbook contains information on how you can apply for the globally recognized, highly valuedPMP credential. This handbook applies to both computer-based and paper-based testing candidates.PMI requires that all PMP credential applicants read this entire handbook. The purpose of this handbookis to provide you with important information about the policies and procedures for obtaining andmaintaining the PMP credential.The features in this handbook allow you to: Find information on each policy or procedure by clicking on a topic in the left navigation bar. Find tips and important information by reading NOTES throughout the handbook. Access the online application system and other information by clicking on links within this handbook.PMI CONTACT INFORMATIONFor general information about the Certification Program, contact theCustomer Care Service Centre in your region. Find this information I Customer Care email:[email protected] the Online Certification System to applyhttps://certification.pmi.orgUse the Online Continuing Certification Requirements (CCR) Systemfor credential maintenancehttps://ccrs.pmi.org/PMP Credential Handbook last updated 26 May 2015 2000-2015 Project Management Institute, Inc. All rights reserved.Revised: 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015.“PMI”, the PMI logo, “Making project management indispensable for business results”, “PMBOK”, “CAPM”, “Certified Associatein Project Management (CAPM)”, “PMP”, “Project Management Professional (PMP)”, “Project Management Professional”, thePMP logo, “PgMP”, “Program Management Professional (PgMP)”, “PMI-RMP”, “PMI Risk Management Professional (PMIRMP)”, “PMI-SP”, “PMI Scheduling Professional (PMI-SP)”, “PMI-ACP”, “PMI Agile Certified Practitioner”, “PfMP” and “PortfolioManagement Professional (PfMP)” are marks of Project Management Institute, Inc.PMP Credential Handbook – revised 26 May 2015 2000-2015 Project Management Institute Inc. All rights reserved.1

About PMI’s Certification ProgramPMI offers a comprehensive certification program for practitioners with different levels of education and experience.The certifications are developed and maintained through a vigorous process.The certification program includes: Certified Associate in Project Management (CAPM) certificationPMI Agile Certified Practitioner (PMI-ACP) certificationPMI Risk Management Professional (PMI-RMP) credentialPMI Scheduling Professional (PMI-SP) credentialPortfolio Management Professional (PfMP)SM credentialProgram Management Professional (PgMP) credentialProject Management Professional (PMP) credentialThe PMP credential scheme is accredited by the American National Standards Institute (ANSI) against theInternational Organization for Standardization (ISO) 17024. The 17024 standard includes vigorous requirements forexamination development and maintenance and for the quality management systems for continuing qualityassurance.In addition, the PMP credential is also registered against the ISO 9001:2008 standard for quality managementsystems. This accreditation provides a third-party affirmation of quality in the development, management andgovernance of the PMP credential. It also gives credential holders and organizations who employ them additionalconfidence in the PMP credential.PMI’s certification and credentials are distinguished by their global development and application, which makes themtransferable across industries and geographic borders. The strength of PMI’s credentials is that they are portableand not tied to any single method, standard, or organization.PMI’s certification program is designed to ensure that all certification holders have demonstrated their competencethrough fair and valid measures. Steps are taken to ensure only the most reliable testing measures are used in theassessment of candidates. For example, interviews can be influenced by how difficult the interviewer tends to be,how well the candidate is performing that day, and even how many questions the interviewer asks along the sameline of questioning.PMI certification and credentials are also developed by project management practitioners for practitioners. Thecertification program is driven by the thousands of certification and credential holders who volunteer to spend timeconstructing and refining the exam questions used by PMI. These volunteers represent the diversity of PMI’smarket, coming from every region of the world, industry, job level, and experience level.The exam questions are monitored through industry-standard statistical procedures, also overseen by volunteers.Finally, PMI’s entire certification program is supervised by the Certification Governance Council (CGC), acommittee of PMI credential holders who have a Board mandate to oversee PMI’s credentials.A candidate is assessed by examining his or her competence using: Reviewing Education and Experience—A combination of education and/or experience in projectmanagement is required for each certification. Testing Competence—The candidate is required to apply project management concepts and experienceto potential on-the-job situations through a series of scenario-based questions. Ongoing Development—Maintenance of a PMI certification requires the accumulation of ongoingprofessional development and education or, in the case of the CAPM certification, re-certification.PMI Certification Department MissionInitiate, establish, evaluate, maintain and administer a professional credentialprogram to promote and support project management practitioners and theprofession.PMP Credential Handbook – revised 26 May 2015 2000-2015 Project Management Institute Inc. All rights reserved.2

Overview of the PMP CredentialsOverview of the PMP CredentialGlobally recognized and demanded, the PMP credential demonstrates to employers, clients andcolleagues that a project manager possesses project management knowledge, experience and skills tobring projects to successful completion.As the demand for skilled project managers is at a critically urgent level, practitioners who hold the PMPcredential are well positioned to provide the professional skills necessary to lead project teams andachieve successful project results.The PMP recognizes the competence of an individual to perform in the role of a project manager,specifically experience in leading and directing projects. Year after year, the PMP credential hasgarnered global recognition and commanded a higher salary for credentialed individuals over noncredentialed individuals.PMP Credential Handbook – revised 26 May 2015 2000-2015 Project Management Institute Inc. All rights reserved.3

Overview of the PMP CredentialsTimeline of the PMP Credential ProcessPMP Credential Handbook – revised 26 May 2015 2000-2015 Project Management Institute Inc. All rights reserved.4

Overview of the PMP CredentialsPMP Role Delineation (Job Analysis)PMI conducts Role Delineation Studies for each credential every five to seven years. A third party,independent of PMI, conducts the study, which includes volunteer project management professionalsfrom around the world. These individuals discuss the specific roles associated with each credential andthe tasks and responsibilities that are expected to be performed within that role. In other words, a RoleDelineation is a job analysis. It also provides a blueprint for the exam and links the exam questions to therole.The PMP Role Delineation states that candidates for the PMP credential: Perform their duties under general supervision and are responsible for all aspects of the projectfor the life of the projectLead and direct cross-functional teams to deliver projects within the constraints of schedule,budget, and scopeDemonstrate sufficient knowledge and experience to appropriately apply a methodology toprojects that have reasonably well-defined requirements and deliverablesPMP Credential Handbook – revised 26 May 2015 2000-2015 Project Management Institute Inc. All rights reserved.5

Overview of the PMP CredentialsPMP Eligibility RequirementsTo be eligible for the PMP credential, you must meet certain educational and professional experiencerequirements. All project management experience must have been accrued within the last eightconsecutive years prior to your application submission.Educational BackgroundProject Management ExperienceSecondary degree (highschool diploma, associate’sdegree or global equivalent)Minimum five years/60 months unique nonoverlapping professional projectmanagement experienceduring which at least 7,500 hours werespent leading and directing the project*Project ManagementEducation35 contact hours of formaleducationORFour-year degree(bachelor’s degree or globalequivalent)Minimum three years/36 months uniquenon-overlapping professional projectmanagement experienceduring which at least 4,500 hours werespent leading and directing the project*35 contact hours of formaleducation*Leading and directing the project as identified with the tasks, knowledge, and skills specific in the Project ManagementProfessional Examination Content Outline.You should have experience in all five process groups across all your project management experience submitted on theapplication. However, on a single project, you do not need to have experience in all five process groups.NOTE: The A Guide to the Project Management Body of Knowledge (PMBOK Guide)defines a project as a temporary endeavor undertaken to create a unique product,service or result (PMBOK Guide—Fifth Edition, p. 553).PMP Credential Handbook – revised 26 May 2015 2000-2015 Project Management Institute Inc. All rights reserved.6

PMP Application & PaymentHow to Complete the Online ApplicationPMI encourages you to use the online certification system to apply for all credentials. However, printableapplication forms are available on PMI.org.Before you begin, check to make sure you meet the credential eligibility requirements and can recordthe necessary information on the application.Once you start an online application, you cannot cancel it. You can save it unfinished, come back to itlater, and edit any information you already entered. The application will remain open for 90 days duringwhich time PMI will send you an email reminder to complete the application.Please ensure that the application includes your valid, unique email address as this will be the primarymode of communication from PMI throughout the credential process. Although PMI will email youreminders during the process, you have the responsibility to schedule and sit for yourexamination within the one-year eligibility period (see Exam Eligibility section of this handbook formore details).NOTE: Electronic communications from PMI may inadvertently be blocked or forwarded to bulkmail folders by some spam filters. Please add [email protected] to the personal addressbook in your email program to help ensure that you don’t miss important CCR program updatesfrom PMI.Before you submit the application, you will be required to read and agree to the PMI Code of Ethics andProfessional Conduct and the Certification Application/Renewal Agreement, which can be found in thishandbook and on PMI.org.NOTE: Incomplete applications and faxed applications will not be processed or returned.You can also use the online certification system to: View your submitted credential applicationView your examination eligibility statusDownload PMI audit formsDownload your exam report with your pass/fail statusApply and submit payment to take or retake any PMI examination and/or evaluationSubmit payment for credential renewalDownload receiptsAccess your certification record and update your contact informationView your listing on the Certification RegistryPMP Credential Handbook – revised 26 May 2015 2000-2015 Project Management Institute Inc. All rights reserved.7

PMP Application & PaymentHow to Record Your Experience & Education on the ApplicationUse the experience verification section of the online application to record your experience leading anddirecting the project. Record projects individually regardless of the number of projects you include.Number of Months of Project Management ExperienceFor each month in which you worked on multiple, overlapping projects, you can only count the time spenton ONE of those projects toward fulfilling your eligibility requirements. Using this example below, the timespent working on Project 1 from January–April would count as four months toward the eligibilityrequirement, while the time spent working on Project 2 during May–June would count as two monthstoward the eligibility requirement. However, you cannot count the time working on both projects duringFebruary–April twice. Therefore, Project 1 and Project 2 equal six months (January–June) of projectmanagement experience toward your eligibility requirement.Number of Hours that You Led or Directed ProjectConsider all of the projects that you have worked on and identify how many hours you spent leading anddirecting the project. For this section of the application, if you worked on multiple projects at one time, allthe hours count toward the total.Contact Hours of Project Management EducationVerify at least 35 contact hours of specific instruction that addressed learning objectives in projectmanagement. Record all education hours regardless of when they were accrued. The course workmust be completed at the time you submit the application.NOTE: One hour of classroom instruction equals one contact hour. If you have completed auniversity or college course on project management that met for three hours per week for 15weeks, you would record 45 contact hours. If only a portion of a course dealt with projectmanagement, only the hours spent on project management can be applied toward the total.PMP Credential Handbook – revised 26 May 2015 2000-2015 Project Management Institute Inc. All rights reserved.8

PMP Application & PaymentThe course hours may include content on project quality, project scope, project schedule, project budget,project communications, project risk, project procurement, and project integration management.You can satisfy the education requirements by demonstrating the successful completion of courses,workshops and training sessions offered by one or more of the following types of education providers:A.B.C.D.E.F.PMI Registered Education Providers (R.E.P.s)*PMI chapters or communities of practice*Employer/company-sponsored programsTraining companies or consultants (e.g., training schools)Distance-learning companies, including an end-of-course assessmentUniversity/college academic and continuing education programs*Courses offered by PMI R.E.P.s, PMI chapters and communities of practice or by PMI arepre-approved for contact hours in fulfillment of the educational eligibility requirement.The following education does not satisfy the education requirements: PMI chapter meetings*Self-directed learning (e.g., reading books, watching instructional videos or sessionswith coaches or mentors)*If at least one hour of a chapter meeting is spent conducting a learning activity, the hour(s)spent in that activity can be counted towards the educational eligibility requirement.NOTE: While you may be able to record applicable classes that counted toward a degree, youcannot record the degree program in its entirety because some classes within the program willnot apply to the requirement.PMP Credential Handbook – revised 26 May 2015 2000-2015 Project Management Institute Inc. All rights reserved.9

PMP Application & PaymentApplication ProcessingPMI strives to process applications in a timely manner. The application processing timeline depends onhow you submit your application—either online using the certification system, or on paper sent by postalmail to PMI. The following table details the application processing timeline.Application Processing TimelineApplication submitted:OnlinePaperby individualsby corporationsProcess time:5 calendar days10 business days20 business daysNOTE: This processing timeline does not apply if your application has been selected for PMI’saudit process (refer to the PMI Audit Process section in this handbook for more details).PMP Credential Handbook – revised 26 May 2015 2000-2015 Project Management Institute Inc. All rights reserved.10

PMP Application & PaymentPMP Credential FeesThe proper fees for payment are determined by your PMI membership status and the examinationdelivery type (computer-based versus paper-based) for your geographic location. Refer to theExamination Administration section in this handbook to see if you qualify for paper-based exam delivery.Otherwise, plan on taking a computer-based exam and submitting the associated fees. Use the followingchart to determine the credential fee.Exam Administration TypePMI Member StatusUS DollarsEurosComputer-based testing (CBT)Computer-based testing (CBTPaper-based testing (PBT)Paper-based testing (PBT)membernonmembermembernonmember 405 555 250 400 340 465 205 335Reexamination CBTReexamination CBTReexamination PBTReexamination PBTmembernonmembermembernonmember 275 375 150 300 230 315 125 250CCR credential renewalCCR credential renewalmembernonmember 60 150USD onlyUSD onlyThe PMI membership rate will apply only if you are a member of PMI in good standing at the time yousubmit payment for the credential. If you apply for membership right before you apply for the credential,make sure you receive confirmation of your membership before you pay for the credential. If yourmembership has not been completely processed before you pay for the credential, you will be chargedthe nonmember rate.If PMI membership is obtained after you submit payment for the credential, PMI will not refund thedifference.Review all the benefits of PMI membership or Join Now!PMP Credential Handbook – revised 26 May 2015 2000-2015 Project Management Institute Inc. All rights reserved.11

PMP Application & PaymentHow to Submit PaymentOnce your online application has been processed and determined to be complete, PMI will sendelectronic notification to you requesting payment.This requires you to go back into the online certification system to complete the following steps:1. Select your examination delivery method(refer to the Examination Administration section in this handbook for more details)2. Request a language aid for your examination at no extra cost, if appropriate(refer to the Language Aids section in this handbook for more details)3. Request special accommodations for your examination at no extra cost, if necessary(refer to the Special Accommodations section in this handbook for more details)4. Submit payment(refer to the Credential Fees section[s] of this handbook for more details)You can submit payment of the certification fees in any of the following ways:Payment typeMethod for sending paymentCredit cardOnline certification system or postal mail to PMICheckPostal mail to PMIMoney OrderPostal mail to PMIWire transferEmail [email protected] for detailsIf you choose to submit payment by postal mail, you must also complete andinclude a Credential Payment Form with your payment.If you submit your application by postal mail, payment is expected to be received with yourapplication.If you submit your application online, you may submit payment by the following ways:1. Online—Use the online certification system to submit credit card payment. This will enable PMI toprocess your payment more quickly.OR2. By Postal Mail—Mail a check, money order, credit card information or wire payment informationto PMI. For all mail-in payments, please download and complete the Credential Payment Formand submit the completed form with your payment. Include your PMI identification number anduser name.NOTE: When credential payment is received, PMI will send electronic notification indicating oneof the following next steps: Examination scheduling instructions to help you schedule your examinationApplication has randomly been selected for PMI’s audit processPMP Credential Handbook – revised 26 May 2015 2000-2015 Project Management Institute Inc. All rights reserved.12

PMP Application & PaymentPMP Refund PolicyTo obtain a refund for the PMP credential, you must make a request to PMI at least 30 days before theexam eligibility expiration date. PMI will retain a processing fee of US 100 if you have not yetscheduled or taken the examination.Also, you can receive a refund, less a US 100 processing fee, if you fail to meet audit requirements(refer to the PMI Audit Process section of this handbook for details on the audit process).PMI will NOT provide you with a refund in the following instances: If your one-year eligibility period has expired and you have not scheduled the exam, you will notreceive a refund. You will forfeit the entire fee. You will not be able to use the initial fees foranything else. If you still wish to obtain the credential, you will have to reapply and submit allassociated fees again. If you have scheduled the exam and did not take it, nor provided the necessarycancellation/rescheduling notification to PMI’s testing administration partner, Prometric, you willnot receive a refund. Again, you will forfeit the fee and not be able to apply it to anything else.NOTE: You can send a request for refund to [email protected] or by fax to 1 610 482 9971.PMP Credential Handbook – revised 26 May 2015 2000-2015 Project Management Institute Inc. All rights reserved.13

PMI Audit ProcessPMI Audit ProcessThe submission of an application indicates your agreement to comply with the terms of the audit process.All applications are subject to an audit, although only a percentage of applications are selected for audit.The selection of an application for audit is random.If your application is selected for an audit, you will be notified by email after payment of the credential feeis received. The electronic audit notification provides detailed information on how to comply with theterms of the audit.During an audit, you will be asked to submit supporting documentation such as: Copies of your diploma/global equivalentSignatures from your supervisor(s) or manager(s) from the project(s) recorded in the experienceverification section of the applicationCopies of certificates and/or letters from the training institute(s) for each course recorded on theapplication to meet the required contact hours of project management educationPMI provides you with 90 days to submit the requested documentation. If you are able to provide thenecessary documentation to meet the terms and requirements of the audit process, the audit should takeabout five to seven business days to complete.You can send your completed audit forms by regular postal mail or express courier service, to theaddress below. Please send all materials at one time, in one envelope. Sending audit documentsseparately can cause delay in the audit review timeframe.PMIAttn: Certification Audit14 Campus Blvd.Newtown Square, PA 19073-3299 USAYou may not continue with the credential process until you have complied with the audit requirements.Once you successfully complete the audit, your one-year examination eligibility period starts.Incomplete submissions will not be processed and will result in failure of the audit.If you fail to meet the audit requirements, you will receive a refund (refer to the Re

PMI requires that all PMP credential applicants read this entire handbook. The purpose of this handboo