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Security AwarenessProfessional ServicesSimplify how you implement, manage, and optimizeyour security awareness training program with SecurityAwareness Professional Services. Knowledgeableand supportive Terranova Security staff provideguidance on all aspects of your awareness initiatives,from planning and execution to comprehensivecustomization options.Services That Help Achieve Your Cyber Security GoalsChoose from multiple professional services options that empower your team throughout the training process.Streamline every facet of your security awareness training program, including how you strategize andlaunch training initiatives, monitor performance, and adjust individual training components to better targetuser behaviors.CISO Advisory ServicesWith more than 20 years of industry experience at your disposal, in-house CISO Advisory Servicescan help you plan and optimize every part of your security awareness training program. Getrecommendations on how your organization can protect its data from the latest cyber threats witheffective user behavior change.*Please note that CISO Advisory Services are specific to security awareness and phishing training, and do not cover allaspects of cyber security.Managed ServicesWork with a dedicated, knowledgeable, and supportive team to deploy and manage all aspectsof your security awareness training program. Terranova Security Managed Services options areflexible and can accommodate various training program needs to ensure you attain your securityawareness goals.Customization ServicesQuickly and easily customize a wide variety of branding parameters and content withassistance from the Terranova Security team. Your organization can also benefit from extendedcustomization levels and tailor them to your organization’s reality. 2021 Terranova Worldwide CorporationV. 04-2021
The Global Partner of Choicein Security Awareness TrainingWhen you work with Terranova Security, you get more than justanother security awareness training vendor. You get an activepartner who will support your organization every step of the wayto ensure that it attains all its cyber security objectives.FIND OUT MORE!Security Awareness Professional Services BenefitsEnjoy a smooth, stress-free security awareness training implementation and management process. All SecurityAwareness Professional Services bundles include everything your organization needs to create, deploy, andoptimize an effective training program that changes user behaviors and reduces risk levels.CISO Advisory Services Backed by more than 20 years of industry-leading expertise Identify actionable, scalable security awareness training goals Build a training program strategy that targets the right user behaviors Extract data-driven insights to maximize your cyber security ROIManaged Services Ensure a seamless training program implementation and rollout process Experienced project management and awareness campaign launch support End user performance measurement to help attain cyber security objectivesCustomization Services Customize every aspect of your training content Personalize elements of your learning environment to match your brand and voice Ensure your training program is always tailored to your specific needs 2021 Terranova Worldwide CorporationV. 04-2021
A Proven Methodology for EnhancedTraining CapabilitiesImplement the proven Terranova Security 5-step security awareness training framework to ensure your programis aligned with all your cyber security and key business objectives. With a pre-defined structure, clear bestpractices, templates, and checklists for each stage of the deployment process, you can get quickly get ready andstart changing user behaviors and reducing related risks.STEP 1Analyze your organization’s needs and objectives anddevelop a cyber security awareness program thatgenerates results.STEP 2Plan your program to stay on track and engage yourworkforce as well as your stakeholders.STEP 3Deploy an effective training initiative and witnessbehavior change as it happens.STEP 4Measure the performance of your program againstyour objectives and demonstrate progress tostakeholders.STEP 5Optimize campaigns accordingly and update yourprogram to incorporate new insight.Security Awareness Training That Facilitates Behavior ChangeMaximize your organization’s security awareness training investment with content and phishing simulations thattarget and help change user behavior. With content available in a variety of formats and languages, you can tailorevery aspect of your training program to align with your organization’s unique needs and goals.Risk-based Training ExampleThreatsBehaviorTemplateseLearningAttachment MalwareorLink to Malware FileOpen MalwareAttachmentInvoice – PaymentPast DueorPackage DeliveryPhishing - 6 CluesorRansomware 2021 Terranova Worldwide CorporationV. 04-2021
Security Awareness Professional Services BundlesWith a variety of bundle options, your organization can benefit from a comprehensive Security AwarenessProfessional Services solution. Use a bank of 3, 5, 10, or 15 days to customize your bundle components basedon your organization’s unique goals, needs, and resources, and time allotted for each stage of the process. Yourbundle can also be supplemented with additional hours at any time.CISO ADVISORY SERVICESMANAGED SERVICESCUSTOMIZATION SERVICESANALYZEDAY(S)3 to 4Needs analysis Identify your security awareness objectives Select your training program content Determine existing program maturity level1.5Phishing baseline Simulation that targets user behavior (1 simulation with up to 2 scenarios) Add 0.5 day if usingManaged Services1Knowledge quiz Quiz of 12-15 questions to provide more detailed baseline Add 0.5 day if usingManaged Services1PLAN4 to 6Create Security Awareness Program plan Build your online training Prepare your communications strategy Determine your reinforcement material deployment schedule1 to 2Campaign Metrics Establish your security awareness KPIs Identify your training program’s learning objectives1 to 2Executive PowerPoint presentation Provide leadership with a strategic program overview0.5Full security awareness training program documentation Deliver in-depth guidelines to stakeholders2DEPLOY3 to 4Configure Security Awareness Platform Upload users Add user filters0.5!Deploy security awareness training courseTime allotmentis per activityDeploy phishing simulation Time allotment represents minimum requirement for 1 simulation of up to 2 scenariosDeploy quiz Up to 15 pre-defined questions per quiz! 2021 Terranova Worldwide Corporation11Time allotmentis per quiz1V. 04-2021
DAY(S)MEASURE1 to 2Prepare raw awareness training report(s) Reports are delivered in compatible Excel file format 1 reported delivered per security awareness training activity!Time allotmentis per report0.5Prepare raw phishing simulation report(s) Reports are delivered in compatible Excel file format 1 reported delivered per security awareness training activity!Time allotmentis per report0.5Prepare raw quiz report(s) (1 report per quiz) Reports are delivered in compatible Excel file format 1 reported delivered per security awareness training activity!Time allotmentis per report0.5Data analysis and executive report for training activities Reports are delivered in compatible Excel file format 1 reported delivered per security awareness training activity!Time allotmentis per report0.5OPTIMIZE1 to 2Program performance evaluation Review your organization’s key metrics, learning objectives Gauge your training program’s overall performance1CISO recommendations and feedback Select topics for your program’s next phase Get training program improvement recommendations0.5CUSTOMIZE1 to 6Customize your training course Tailor learning module content to your requirements 1 to 3 extra days are required for each additional language!Time allotment isper courseCustomize your communication material(s) Add branding elements to newsletters, posters, etc.Customize your phishing simulation Tailor different phishing simulation elements to your needs1 to 41!Time allotment isper simulation1Discover how these Security Awareness Professional Services bundleoptions can help you get the most out of your training program!BUILD YOUR BUNDLE 2021 Terranova Worldwide CorporationV. 04-2021
Terranova Security and Microsoft:Bringing the Best Security Awareness Content to UsersTerranova Security is Microsoft’s security awareness training partner of choice, helping organizations worldwideleverage high-quality content to strengthen their data protection. Terranova Security training material alsoleverages Microsoft’s real-time phishing intel to reflect the most current cyber threats and help users safeguardall types of information.Industry DistinctionsRecognized by Gartner as arepresentative vendor in the 2020Market Guide for:Customer excellence is a drivingforce and core value across theentire Terranova Security team.Security AwarenessComputer-Based TrainingThis distinction is validation byour customers that we are makinga difference and supportingthem in their security awarenesstraining journey.2020 Information TechnologyEducator of the YearGold Winner - IT World AwardsLeverage Terranova Security Professional Services!Get step-by-step guidance on developing and managing an effective security awareness program that targetsand improves user behaviors related to cyber security.Learn how to leverage every aspect of the proven5-step security awareness training by downloadingThe Human Fix to Human Risk eBook!DOWNLOAD eBOOK 2021 Terranova Worldwide CorporationV. 04-2021
Deploy phishing simulation Time allotment represents minimum requirement for 1 simulation of up to 2 scenarios Full security awareness training program documentation Deliver in-depth guidelines to stakeholders Deploy quiz Up to 15 pre-defined questions per quiz 1.5 1 to 2 0.5 1
