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Your VodafoneModem Setup GuideSimple steps to get you onlineVodafonePower to you

Thanks for choosing Vodafone Home. Your new Vodafone Homemodem gives you the freedom to be online anywhere in yourhome, and setting it up only takes a few minutes.To help you get online quickly and easily, this guide detailseverything you’ll need to connect your Vodafone Home modem.Important: Please wait to connect your modem until we notifyyou by text/or email that your broadband is ready to use.How to get in touch with usFind us on Facebook at facebook.com/vodafoneirelandor follow @vodafoneireland on Twitter.You can check out our forum on community.vodafone.ieor see support.vodafone.ie for FAQs.Or, should you have any further questions, freephone ourVodafone Home Network Crew on 1907, option 2.Email us : [email protected] Vodafone Home Network Crew are ready to give you all thehelp you need to get going with Vodafone Home.2

What you’llfind insidePageWhat’s in the box?4A quick guide to getting online6Wirelessly connect your modemwith Dual Band WiFiwith Windows 8with Windows 7with Windows Vistawith Windows XPwith Mac OS X171921222324All about your modemHow to get the best from your modemWhat the lights on your modem mean2728A few little extras32How to set up your email36My Vodafone at Home38Safety instructions403

What’sin the box?4

What’s in the box?1. Your Vodafone User Guide2. Vodafone modem3. Power supply4. WiFi sticker5. Ethernet cable (yellow)6. Broadband cable (grey)7. Filter3Power supply5LAN cable6DSL cable8Splitter8. Splitter21User Guide74FilterWiFi Sticker5

A quick guideto gettingonline6

A quick guide to getting onlineGetting startedThere are two sets of instructions in this guide. The one you should followdepends on what type of broadband you have. To see which type of broadbandconnection you have you just need to check your master socket, and thenfollow the instructions below.A master socket is the point where the external phone line enters your home.It’s a square, white socket that’ll be attached to one of the walls in your house(in most houses this is found in or close to the hall). This is where the broadbandsignal is strongest and where you should set up your Vodafone modem.What sort of master socket do I have?Depending on what kind of master socket you have, you may need to plug in abroadband splitter before plugging in your modem and phone. The broadbandsplitter will split the broadband and phone signals and prevent your homephone from interfering with your broadband and vice versa. Please note - thisstep is still necessary even if you have ordered one of our Simply Broadbandpackages.Single Port Phone socketModem Setup ADual Port SocketModem Setup BBroadband Splitter is requiredBroadband Splitter is not requiredIf your master socket has only oneport, then it is a standard socket andwill need a broadband splitter installedto work properly with your Vodafonemodem.If your master socket already hasseparate phone and data ports builtin, then it’s a pre-filtered socket thatdoesn’t require a broadband splitter.Skip to Modem Setup B on page 11Skip to Modem Setup A on page 87

A quick guide to getting onlineModem Setup A – Non-fibreUnplug any existing broadband equipmentIf you’ve had broadband before, either with Vodafone or another provider;unplug your old modem and set it aside.1. Connect your new Vodafone modem1. Connect one end of the grey broadband cable to the grey port on themodem marked DSL2. Connect the other end of the cable to the port on the broadbandsplitter socket marked with this symbol3. Connect the second broadband cable to port on the broadband splittermarked as Line4. Plug the other end of the broadband splitter into your master socket onthe wall with the second grey cable provided5. Connect the modem power supply into a mains socket, press theOn/Off button on the side of the modem and wait for the lights.8

A quick guide to getting online2. Connect your telephoneYou’ll receive an email and text when your home phone is ready to use.If you are getting a home phone number for the first time we will send thisnumber to you also.Once active, the voice LED light on your modem will flash green. If thevoice LED light is flashing red/amber you will need to restart your modem.Then, wait for 5 minutes until the light turns green.To start using your broadband voice service, simply connect your phonecable into Phone 1 port at the back of the modem.Then pick up your telephone receiver and listen for a dial tone. If you hear adial tone you can begin making and receiving calls. If you do not hear a dialtone, please restart your modem.9

A quick guide to getting onlineTo set up your call management services please visitvodafone.ie/athomeselfcareIf you don’t have a Broadband Voice service, plug your telephone handsetinto the port on the broadband splitter marked with this symbol.You can confirm your chosen order by referring to your contract,Welcome letter or Welcome email.3. Filter any other extension socketIf you have another phone socket in use in your home, then you need to usethe broadband filter.1. Unplug the existing cable from the extension socket2. Plug in the broadband filter, then plug the device’s cable into the filter.Without a filter on all your phone sockets you may experience a slowand/or intermittent broadband connection. If you have more than twophone sockets in your home, then you will need to purchase additionalbroadband filters.4. Wait for the Internet light to turn greenOnce the Link light on the modem stops flashing and stays solid theInternet light will turn green. This may take a few minutes. Now skip tostep ‘4’ (Connect your Computer) on page ‘13’.10

A quick guide to getting onlineModem Setup B – FibrePlease note:If you have ordered Vodafone Fibre Broadband, please wait until theengineer has completed their work before attempting to plug in yourmodem. You will know if you are a fibre broadband customer when youreceive a text or email confirming your appointment.Otherwise please continue with the set up instructions below.Unplug any existing broadband equipmentIf you’ve had broadband before, either with Vodafone or someone else;unplug your modem, and any broadband filters around the house, and setthem aside.1. Connect your new Vodafone modem1. Connect one end of the grey broadband cable to the grey port on themodem marked DSL2. Connect the other end of the cable to the port on your master socketmarked with this symbol3. Connect the modem’s power supply into a mains socket, press theOn/Off button on the side of the modem and wait for the lights.11

A quick guide to getting online2. Connect your telephoneYou’ll receive an email and text when your home phone is ready to use.If you are getting a home phone number for the first time we will send thisnumber to you also.Once active, the voice LED light on your modem will flash green. If thevoice LED light is flashing red/amber you will need to restart your modem.Then, wait for 5 minutes until the light turns green.To start using your broadband voice service, simply connect your phonecable into Phone 1 port at the back of the modem.Then, pick up your telephone receiver and listen for a dial tone. If you hear adial tone you can begin making and receiving calls. If you do not hear a dialtone, please restart your modem.12

A quick guide to getting onlinePlease note:You will need to reset your pin when you first access your voicemail.To set up your call management services please visitvodafone.ie/athomeselfcareIf you don’t have a Broadband Voice service, plug your telephone handsetinto the port on the broadband splitter marked with this symbol. [ ]You can confirm your chosen order by referring to your contract,Welcome letter or Welcome email.3. Wait for the internet light to turn greenOnce the Link light on the modem stops flashing and stays solid theinternet light will turn green. This may take a few minutes.4. Connect your computerWhen setting up for the first time, it’s easier to use the yellow Ethernetcable. You can check everything is working and get online right away, thenset up a wireless connection later.If you’d prefer to use wireless right away, skip to step 6.13

A quick guide to getting online5. Connect using Ethernet cable for wired connectionPlug one end of the yellow Ethernet cable into any of the four yellowEthernet sockets on the back of your modem. Connect the other endto your computer’s Ethernet socket.You can now open your computer’s web browser and visitvodafone.ie/setupwireless for tips and video tutorials that’llhelp you wirelessly connect your computer and other devices.6. Connect using WiFiYou'll find your WiFi sticker in the boxwith the modem. This contains your WiFipassword and WiFi name (SSID) so you canconnect devices to the internet.14

A quick guide to getting onlineFirstly, find out if the computer you’re going to connect with has a wirelesscard. If you’re unsure, check your computer’s manual or contact themanufacturer. If you’re sure your internet connection is working, youcan unplug the Ethernet cable. But keep the computer you’re wirelesslyconnecting to nearby. This will help to avoid interference or going outof range.Once you’re up and running, you'll be able to pick up wireless anywhere inyour house. There are tips on getting the best from your modem at the backof this booklet. If you have any issues picking up a signal, our Home ConnectPowerline Adaptor can help. See page 24 for details.You can now open your computer’s web browser and visitvodafone.ie/setupwireless for tips and video tutorials that’ll helpyou wirelessly connect your computer and other devices.Mac users:In this guide you’ll find the setupfor Mac 10.8. If you have an olderversion, you’ll find the setup guideon vodafone.ie/setupwirelessTo check which version of the Macoperating system you have:Windows users:To check which version of MicrosoftWindows you are running:1. Click the Start button2. Click Run or if you see a "Search"field click in it3. Type 'winver' and press Enter onyour keyboard4. The window that pops up will tellyou which version your computeris running.Once you know what operating systemyou’re using, you can skip directly tothe steps for it below. You can alsofind video tutorials on vodafone.ie/setupwireless151. Click the Apple icon in the topleft-hand corner of your screen2. From the drop-down list, select“About This Mac”3. The window that pops up will tellyou which version your computeris running.

Wirelesslyconnect yourmodem with.16

Wirelessly connect your modem with.HG659 Dual Band WiFiThe HG659 modem has two wireless network options, 2.4GHz and 5GHz.This dual band WiFi gives an enhanced WiFi experience across devicesoffering faster speeds within shorter ranges.If connected to the 5GHz wirelessnetwork and you disconnect bygoing out of range, when the devicereconnects to WiFi, it will be to the2.4GHz network, you must manuallyswitch to the 5GHz one.There may be a setting on your devicewhich will set it to only connect to the5GHz/2.4GHz wireless network, butthis will depend on the device.You may see the 2.4GHz network butnot the 5GHz network on your deviceas not all devices are compatible withthe 5GHz network.17

Wirelessly connect your modem with.The sticker on the back of the modem has the dual band wireless networksdetails on it. 2.4 GHz SSID 5GHz SSID (same SSID with 5GHz at the end) Password (same for both networks)18

Wirelessly connect your modem with.Windows 81. Move your mouse cursor to either the top or bottom right-hand corner ofthe screen to display the Charms menu. You can also use the Windows logo C on your keyboard.2. Click on Settings.3. Click the network icon showingthat wireless networks areavailable.4. Make sure ‘Flight mode’ is off.Select your Vodafone wirelessnetwork from the list, and thenclick Connect.If more than one Vodafonenetwork appears in the list, youcan find yours by matching it tothe Network Name printed onthe back of your modem or onyour Setup Sticker.19

Wirelessly connect your modem with.5. When asked for a network securitykey, type in the Security Keyalso printed on your modem andSetup Sticker, then click Next.6. You’re now wirelessly connected to your Vodafone modem. You can openyour web browser and go online.20

Wirelessly connect your modem with.Windows 71. Click the Wireless Network Iconhand corner of the screen.on the taskbar in the bottom right-2. Select your Vodafone wirelessnetwork from the list, and thenclick Connect.If more than one Vodafonenetwork appears in the list, youcan find yours by matching it tothe Network Name printed onthe back of your modem or onyour Setup Sticker.3. When asked for a network securitykey, type in the Security Keyalso printed on your modem andSetup Sticker, then click OK.4. You’re now wirelessly connected to your Vodafone modem. You can openyour web browser and go online.21

Wirelessly connect your modem with.Windows Vista1. Click Start, and then Connect To.2. In the window that appears, selectyour Vodafone wireless networkfrom the list, and then clickConnect.If more than one Vodafonenetwork appears in the list, youcan find yours by matching it tothe Network Name printed onthe back of your modem or onyour Setup Sticker.3. When asked for a security key or passphrase, type in the Security Key alsoprinted on your modem.4. Once the Successfully connected to. window appears, make sure thatboth these boxes are ticked:Save this networkStart this connection automatically5. You’re now wirelessly connected to your Vodafone modem. You can openyour web browser and go online.22

Wirelessly connect your modem with.Windows XP1. Right-click on the WirelessNetwork Connection iconand then click View AvailableWireless Networks.2. Select your Vodafone wirelessnetwork from the list, and thenclick Connect.If more than one Vodafonenetwork appears in the list, youcan find yours by matching it tothe Network Name printed onthe back of your modem or onyour Setup Sticker.3. When asked for a Network Key,type in the Security Key alsoprinted on your modem andSetup Sticker. Then type it againinto the Confirm Network Keybox. Once the same informationis in both boxes, click Connect.4. You’re now wirelessly connected to your Vodafone modem. You can openyour web browser and go online.23

Wirelessly connect your modem with.Mac OS X1. On the menu bar at the top of the screen, click the Apple icon then selectSystem Preferences.Click on the Network icon in the new box that pops up.2. Click WiFi in the networkconnection services list on theleft. If you are using an old versionof Mac OS X, the WiFi icon will becalled AirPort.3. If WiFi is turned off, click Turn WiFiOn. Select your Vodafone networkfrom the Network Name dropdown list.24

Wirelessly connect your modem with.If more than one Vodafone network appears in the list, you can find yours bymatching it to the Network Name printed on the back of your modem or onyour Setup Sticker.4. When prompted for a WPAPassword, type in the SecurityKey also printed on your modemand Setup Sticker, then click OK.5. Once this is done, you’ll see thatthe WiFi Status is now Connected.Click Apply to save your settings.6. You’re now wirelessly connected to your Vodafone modem. You can openyour web browser and go online.25

All aboutyour modem26

All about your modemHow to get the best from your modemThe strength and speed of your wireless signal depends on the distance yourmodem is from the devices you’re using, as well as any obstacles that mightbe in the way. Most signal problems are caused by interference from othernetworks or gadgets around the house. We’ve put together some tips thatshould help boost your modem’s performance.Stay clear of any obstaclesTake your modem off the floor and away from big metal objects (like filingcabinets or radiators). Walls, floors, and anything metal will get in the way of thewireless signal. The closer your modem is to them, the weaker your connectionwill be. Also, try to keep your Vodafone modem away from any appliancesthat might cause interference. These can include cordless phones, microwaveovens, baby monitors, and even Christmas lights.Change your wireless channelJust like a radio, your wireless modem can broadcast on different channels.And just as you’ll hear interference on one radio station when another isperfectly clear, sometimes one wireless channel is clearer than others. You caneasily change your modem’s channel to see if that boosts the signal strength.Check out vodafone.ie/setupwireless for steps on how to do it.Keep your computer up to dateYour computer uses a network adaptor to connect to the wireless network.The manufacturers of these adaptors sometimes update the software knownas a ‘driver’, to address issues or boost performance. To make sure you have thelatest drivers, use Windows Update or Mac Software Update, or get in touch withthe manufacturers.Note:Please do not press the reset button unless advised to do so by a care agent.This will remove the latest software from the device and could result in apoorer experience.27

All about your modemWhat the lights on your modem meanLight statusWhat's happeningWhat to doPower light isOFFThere’s a problemwith your powersupply or power is offCheck your power cable’s plugged in correctlyat the socket and that the mains power is on.Check your modem’s power button is on.Power light isREDYour modem ishaving a problemrestartingWait a few minutes. If the light turns GREEN, it'sall okay. If it stays RED, reset your modem. If it'sstill not working, then please call us.Link light isOFFNo broadband signalwas detected andyour modem cannotconnect to theinternetCheck your power light is green and that yourgrey broadband cable is connected correctlyto the DSL port on the modem and DSL porton your telephone wall socket. Turn off yourmodem, wait 30 seconds and turn it back on.Link light isFLASHINGYour modem isattempting toconnect to theinternetWait a few moments. If light turns steady GREENand the Internet light comes on, it's all’s okay.Otherwise check the grey broadband cable isconnected correctly as above.Internet lightis REDYour modem hasdetected a goodbroadband signalbut cannot log onIf the Link light is GREEN but the Internetlight is RED, this indicates an authenticationproblem. There may be an outage in your area.If it's still not working after 30 minutes, thenplease call us.28

All about your modemLight statusWhat's happeningWhat to doInternet lightis GREENIf the Link andInternet lightsare both GREEN,then your modemis successfullyconnected to theinternetIf you are unable to view webpages, thenthere may be a problem with your wirelessconnection or browser settings. Try using adifferent computer, smartphone or tablet. Alsotest the connection between your modem andyour computer using the yellow Ethernet cable.WiFi light isOFFYour modem isnot broadcasting awireless signalTurn off your modem, wait 30 seconds and turnit back on. Test the connection between yourmodem and your computer using the yellowEthernet cable.WiFi light isFLASHINGYour modemis successfullybroadcasting awireless signaland data is beingtransmittedIf you are unable to view webpages, thenthere may be a problem with your wirelessconnection or browser settings. Try using adifferent computer, smartphone or tablet. Alsotest the connection between your modem andyour computer using the yellow Ethernet cable.Ethernet lightis OFFNo Ethernetconnection isdetectedCheck that the yellow Ethernet cable iscorrectly connected. Turn off your modem andcomputer, wait 30 seconds and turn them bothback on.Ethernet lightis FLASHINGAn Ethernetconnection issuccessfullyestablished and datais being transmittedIf you are unable to view webpages or use otherInternet services, then there may be a problemwith device's settings. Turn off your modem,wait 30 seconds and turn it back on. Test theconnection using a different computer, SmartTV or games console.USB light isOFFNo USB connectionis detectedCheck that your USB device is correctlyconnected to the modem. Turn off yourmodem, wait 30 seconds and turn it back on.USB light isFLASHINGA USB connectionis successfullyestablished and datais being transmittedIf your USB device such as a storage key ormobile broadband stick is not working correctly,then turn off your modem, wait 30 secondsand turn it back on. Test the connection using adifferent USB device.29

All about your modemVoice LED onActionFlashinggreen (slow)Incomingcall – ringingFlashinggreen (fast)Active call –in progressSolid RedVoIPregistrationfailThe modem is configuredincorrectly.Reboot the modemand wait ten minutes.And if still red, phone1907.Solid GreenVoIPregistered– idleYour Broadband Voice serviceis active, and the greenlight confirms a registeredconnection to the VodafoneBroadband Voice service fromyour modem.If you’re unable to makecalls, check that yourphone cable is pluggedinto Phone 1 at theback of your modem.OffNo VoiceserviceconfiguredYour Voice service is notcurrently configured. Thismay be due to either adelayed provisioning, orno Voice service beingprovisioned.If you have anexpectation ofBroadband Voiceservice, then pleasereboot your modem.After ten minutes ifthe light is still red,then phone 1907.30

All about your ActionFlashinggreenIncomingcall – ringingFlashinggreenActive call –in progressFlashinggreen/No lightVoIPregistrationfailThe modem is configuredincorrectly.Reboot the modemand wait ten minutes.If the light’s still red,phone 1907.Solid GreenVoIPregistered– idleYour Broadband Voice serviceis active, and the greenlight confirms a registeredconnection to the VodafoneBroadband Voice service fromyour modem.If you’re unable to makecalls, check that yourphone cable is pluggedinto Phone 1 at theback of your modem.OffNo VoiceserviceconfiguredYour Voice service is notcurrently configured. Thismay be due to either adelayed provisioning, orno Voice service beingprovisioned.If you have anexpectation of aBroadband Voiceservice, please rebootthe modem. Then,if the light’s still redafter ten minutes,phone 1907.31

A few littleextras32

A few little extrasVodafone offers extra products and services so you can get even more fromyour home phone and broadband. To find out more, call 1907, see vodafone.ieor call in-store.Vodafone PC ProtectWith Vodafone PC Protect, you can search, shop, download and email securelywith no fear of nasty internet threats. Vodafone PC Protect gives you the peaceof mind you need to feel safe and sound online. Protects you against all computer viruses and dangerous programs With automatic updates keeping you protected from new threatsas they arise Keeps small children and teens safe from inappropriate Internet content,monitors their usage and locks specific users out of the Internet PC Protect automatically tells you which websites are safeand which to avoid Prevents spam emails It won’t slow your computer down and thereare no contracts, so you can opt in or outany time you like.Vodafone PC Protect is free for the first threemonths, and then it’s only 2.99 a month.33

A few little extrasBoost your WiFi signalIf your WiFi doesn’t quite reach all over your home, your signal has interferenceor you just need an extra boost of signal in a specific room, then WiFi boostersare the answer.They’re simple to set up, and once paired, can be moved around the homewherever you need them.Extend your broadband connectionNeed a more reliable connection than WiFi in rooms far from your modem?Or is your modem in an awkward spot, like under the stairs? No problem,Powerline is super easy to install. It plugs into the existing electrical wiringin your home to deliver internet connectivity in faraway or awkward places.You can place the Powerline adapter anywhere you have an electrical plugsocket to enjoy seamless networking around your entire home or office.WiFi Boosters and Powerline are available to buy online and in selectedstores.34

A few little extrasHow to set up your emailIf you use Microsoft Outlook, Outlook Express, or Mac Mail and find you can’tsend an email after switching to Vodafone, then you probably just need to makea simple settings change to get going again.If you’re still able to see web pages and are able to receive but not send email,then you need to change the outgoing (SMTP) server details of your account tomail.vodafone.ieFor a little extra help getting your email working in Microsoft Outlook, OutlookExpress or Mac Mail, you can head straight to vodafone.ie/setupemail35

My Vodafoneat Home36

My Vodafone at HomeMy Vodafone at Home puts your account at your fingertips, so you know whereyou stand 24/7. You can keep track of what you’re using, stay on top of yourbills, make a payment online, order add-ons or update your details securely atany time.Registering is easy. All you need is your email address, home phone numberand customer number. You’ll find your customer number in the top-rightcorner of your welcome letter and anything else we send you. Just head tovodafone.ie/athomeselfcare, click ‘Register Now’, and then enter yourdetails.37

Safety instructionsRead these guidelines. Not following them may be dangerous and/or illegal.You alone are responsible for how you use your modem and any consequencesof its use. Do not switch the product on wherever the use of a wireless productis prohibited or when it may cause interference or danger.General Statement on Radio Frequency (RF) energyYour modem contains a transmitter and a receiver. When it is ON, it receives andtransmits RF energy.Read the SafetyInformation sectionDo not use while refuellingThis device may producea bright or flashing lightDo not rely on this device foremergency communicationsMaintain a separationdistance of 20cm fromthe deviceDo not dispose of in a fireSmall parts may causea choking hazardAvoid contact withmagnetic mediaThis device mayproduce a loud soundAvoid extremetemperaturesKeep away frompacemakers and otherpersonal medical devicesAvoid contact withliquid, keep drySwitch off wheninstructed in hospitalsand medical facilitiesDo not try anddisassembleSwitch off in explosiveenvironmentsOnly use approvedaccessoriesSwitch off when instructedin aircrafts and airports38

CE Declaration of ConformityRadio Equipment Directive 2014/53/EUEN 55032:2015, EN55024:2010 A1:2015, EN 301 489-1 V2.1.1, en 301 489-17v3.1.1, EN 300 328 V2.1.1, EN301893 V2.1.0 Final Draft, EN 50385:2002, EN60950-1:2006 A11:2009 A1:2010 A12:2011 A2:2013In accordance with Annex III of the Directive 2014/53/EC.Disposal and Recycling InformationThis symbol (with or without a solid bar) on the device, batteries(if included), and/or the packaging, indicates that the device and itselectrical accessories (for example, a headset, adapter, or cable) andbatteries should not be disposed of as household garbage. Theseitems should not be disposed of as unsorted municipal waste and should betaken to a certified collection point for recycling or proper disposal.For more detailed information about device or battery recycling, contact yourlocal city office, household waste disposal service, or retail store.Disposal of the device and batteries (if included) is subject to WEEE DirectiveRecast (Directive 2012/19/EU) and Battery Directive (Directive 2006/66/EC).The purpose of separating WEEE and batteries from other waste is to minimisethe potential environmental impacts and human health risk of any hazardoussubstances that may be present.Reduction of Hazardous SubstancesThis device is compliant with the REACH Regulation [Regulation (EC) No1907/2006] and RoHS Directive Recast (Directive 2011/65/EU). Batteries(if included) are compliant with the Battery Directive (Directive 2006/66/EC).For up-to-date information about REACH and RoHS compliance, please visitthe website huaweidevice.com/certification.EU Regulatory ConformanceHereby, Huawei Technologies Co. Ltd. declares that this device is in compliancewith the essential requirements and other relevant provisions of Directive1999/5/EC.For the declaration of conformity, visit the web sitehuaweidevice.com/certification.The following marking is included in the product:39

This device may be operated in all member states of the EU.Observe national and local regulations where the device is used.This device may be restricted for use, depending on the local network.Restrictions in the 2.4 GHz band:Safety informationRadio frequency exposure limitsTo avoid the possibility of exceeding radio frequency exposure limits, youshould keep a distance of at least 20cm between you (or any other personin the vicinity) and the antenna that is attached in your modem.Small childrenDo not leave your device and its accessories within the reach of small childrenor allow them to play with it. They could hurt themselves or others or couldaccidentally damage the device. Your device contains small parts with sharpedges that may cause an injury or which could become detached and createa choking hazard.InterferenceYour device contains a transmitter and a receiver. When it is ON, it receivesand transmits RF energy. Care must be taken when using the device in closeproximity to personal medical devices, such as pacemakers and hearingaids. All wireless products are susceptible to interference, which could affectperformance. Your device is designed to be used with a minimum of 20cmseparation distance between any person and the device, failure to observethese instructions could result in your RF exposure exceeding the relevantguideline limits.PacemakersPacemaker manufacturers recommend that a minimum separation of 15cmbe maintained between a wireless device and a pacemaker to avoid potentialinterference with the pacemaker.Hearing aidsPeople with hearing aids or other cochlear implants may experience i

You can check out our forum on community.vodafone.ie or see support.vodafone.ie for FAQs. Or, should you have any further questions, freephone our Vodafone Home Network Crew on 1907, option 2. Email us : [email protected] Our Vodafone Home Network Crew are ready to give you all the help you