DOCUMENT RESUMECE 065 625ED 366 778TITLEINSTITUTIONSPONS AGENCYRealtime Caption Reporting CurriculumDevelopment--Year Two. Final Report.Amarillo Coll., Tex.Texas Higher Education Coordinating Board, Austin.Div. of Community and Technical Colleges.PUB DATENOTEPUB TYPE9372p.EDRS PRICEDESCRIPTnRSMF01/PC03 Plus Postage.Articulation (Education); Associate Degrees;Audiovisual Aids; *Communication Aids (for Disabled);*Competency Based Education; *Curriculum Development;*Deafness; *Internship Programs; MaterialDevelopment; Shorthand; Two Year Colleges; VocationalEducationAmarillo College TX; *Real Time CaptioningIDENTIFIERSReportsDescriptive (141)ABSTRACTAn associate degree program to train real-timecaption reporters was developed at Amarillo College in Texas. Thecompetency-based curriculum contained steno caption writer andcertified court reporter options. The program featured internships ata local tele,'ision station, during which students re,.;eived individualhands-on training conducted by practicing real-time reporters.Efforts to publicize the program included articles in AmarilloCollege student publications and the local news media and livedemonstrations of the captioning equipment for schools and variouscommiity groups. Five deaf students received classroom services oneclas per week during the spring semester of the project's firstyear. Articulation agreements with Amarillo business and vocationalprograms to facilitate high school graduates' entry into thereal-time caption reporter associate degree program are now inprogress, and goals and materials for the project's second year arebeing developed. (Attac.hed to this final report are miscellaneoussupporting data, including project summary sheets, a steno-captionistcompetency profile, the appr Ned curriculum, project publicitymaterials, a list of advis y committee members, and advisorycommittee meeting notes.) ************************Reproductions supplied by EDRS are the best that can be made*from the original *******************************

Institution Name:U DEPARTMENT OF EDUCATIONOnKe of Educaoonal Research and ImprovementEDA DONAL RESOURCES INFORMATIONCENTER (ERIC)o College"PERMISSION TO REPRODUCE THISMATERIAL HAS BEEN GRANTED BYTh.s doc.ment 'les Peen rePrOd.KIRI ICrecmved Iron, the person or organizatronor.g.nat.nd .1C Woo, changes nave been made to envoy*reoroCuct.on ouantyPmnts of v.ew or opn.ons staled to tMsdocu-men, do not necessanly represent othb,IIOE Rt posmon or poacvTO THE EDUCATIONAL RESOURCESINFORMATION CENTER (ERIC)."Profi ea Name:Pro eet # numThe Code Nag*ApprOpriatiom OLEN

A mc rillo Col logoEstablished 1929August 11, 1993Dr. Larry C. KayDirector of Federal ProjectsTexas Higher Education Coordinating BoardP.O. Box 12788Austin, TX 78711Dear Dr. Key:The attached report is submitted to the members of the Texas HigherEducation Coordinating Board as the final requirement of the 19921993 grant received by the Office Education Department of AmarilloCollege to continue the development of the realtime captionreporting curriculum.The goals and objectives stated in the operational format of thegrant proposal have been used in the preparation of the report.Each goal and objective of the grant has been addressed.We are very pleased to have been given the opportunity to work onthis grant. We are even more excited that we have been granted themonies to conclude the work on the curricula development in thecoming year.If you have comments/questions, please call Patsy Lemaster (806371-5254) or Delores Behrens (806-371-5255). Again, thank you forgiving us this opportunity.Sincerely,6,1kPatsy Lemd'ster, ProfessorDirector of RealtimeCaption ReportingCt. -.".Delores Behrens, ChairmanCoordinator of RealtimeCaption ReportingkjkP. 0. Box 447Amarillo. Texas 79178-0001Writers Direct Dial:Phone 806/371-5000FAX 806/371-5370


41 1111111 111111.1TEXAS HIGHER EDUCATION COORDINATING BOARDFINAL REPORTInstitution Name:Amarillo CollegeProject Name: Rea /time Caption Reporting Curriculum Development- Year TwoArixt # 3311002Roe Code: 003540 Appropriation: 76.109The goals and objectives were included in the operational formatsection of the grant proposal.The following activities were conducted in an effort to attain thegoals and objectives.jr.A7g;,Based on the federal legislation of the 1990 Decoder CircuitryAct and the need for trainedstenographers capable of writing realtime captioned information for deaf/hearing-impairedconsumers:Have a refined, tested, and enhanced competency-based curricula originatingfrom materials developed in the 1991-92 grant year resulting in:An associate degree program to meet requirements for certification byAmarillo College as a proficient steno caption writer andA new option in the Associate of Science Degree program for trainingcertified court reporters.OBJECTIVE IA:Establish an Advisory Committee of a minimum of ten membersrepresentative of the educational institutions, legal field, televisionmedia, court reporting profession, deaf/hearing-impaired population,and corporate sector.Upon receiving the 1992-93 grant, members of the fifteen memberadvisory committee of 1991-92project were invited to retain their positions on the committee. Most of the existing memberswere retained, however, new positions were created to accommodate the needs forthe secondyear grant. Due to the growth of the awareness and needs for the marketing endeavorsfor thegrant specifications, the committee was created in the second year with thirty-five membersresiding. The committee was then dividedinto subcommittees of broadcast captioning,classroom captioning, and computer-integrated courtroom captioning. A roster of committeeappointments is attached to this report.At the first meeting of the Advisory Committee, memberswere educated on the issues andconcepts to be directed through each of the subcommittees. Committee members were thenasked to volunteer for the committee of their choice.Subcommittee chairpersons were selected by the project director. Theseassignments were basedupon the chairperson's involvement and commitment to the project.6

PAGE 2AMARILLO COLLEGETEXAS HIGHER EDUCATION COORDINATING BOARDFINAL REPORTPROGh.:M YEAR 1992-93REALTIME CAPTION REPORTINGGoals and objectives for the 1992-93 project year were drafted and submitted by each of the threesubcommittee groups. Each committee was charged with the responsibility of providinginformation to the overall advisory committee on the educational issues, training, andinformation to be examined throughout the project year. Sources of potential funding were tobe investigated by each group in an effort to expand the services offered within the communityand to promote community support and involvement.The following activities were initiated and directed through the subcommittees:Broadcast Captioning:This subcommittee was co-chaired by captionists for KFDA-TV, Channel 10 and the firstrealtime writers for the project - Lisa Baird and Melba Dockery. (Both of theseindividuals are Amarillo College court reporting graduates.)The services being provided for KFDA-TV, Channe110 for captioning thelocal news each weekday at 5:00 p.m. and 10:00 p.m. were continuedthroughout the grant year.Experienced captionists at the station provided information and functionedas consultants throughout the year.Internship training was offered to students enrolled in the court reportingcomputer classes at all levels of training.Fundraising events were conducted through Panhandle Council for theDeaf in an effort to maintain the captioning services for the televisionstation.Additional funding sources and possibilities continue to be investigated byShayne Rowell, Dinctor of Panhandle Council for the Deaf, to initiateadditional joint endeavors between the Council and Amarillo College tocreate training situations for students and services for persons who aredeaf/hard of hearing.Presentations and demonstrations were provided by Lisa Baird, CSR andchairperson of this subcommittee at a meeting of Amarillo Beta SigmaPhi Chapters and a major conference held in Amarillo sponsored by theRegional Education Program for the Deaf to evaluate the interpreters forpersons who are deaf/hard of hearing.

PAGE 3AMARILLO COLLEGETEXAS HIGHER EDUCATION COORDINATING BOARDFINAL REPORTPROGRAM YEAR 1992-93REALTIME CAPTION REPORTINGA demonstration is currently being planned on Monday, August 16, 1993at the Texas Tech Health Science Center Auditorium, to be written inrealtime by Mrs. Baird.Rehabilitation Act."The program is entitled "ADA and TheClassroom Captioning:This subcommittee was co-chaired by Dr. Lillian Blakesley, Director, RegionalEducation Program for the Deaf, and Judy Johnson, Coordinator of AccessibilityServices on the Amarillo College campus.The possibilities of offering the services of classroom captioning on theAmarillo College campus for disabled/hearing-impaired students wereinvestigated.Services were implemented and supplied in the fall semester on asimulated basis. (The laptop computers equipment and software to supplyservices was delayed and pending the Amarillo College Board of Regents'approval.)Services and procedures conducted for the simulated classroomcaptioning were evaluated and reviewed by project personnel, JudyJohnson, deaf/ hearing-impaired students receiving services, studentreporters, and the project director.Computer-Integrated Courtroom Captioning:The computer-integrated courtroom captioning subcommittee was directed by JudgeSamuel Kiser, Judge of the 181st District Court of Potter County and his courtreporter, Mrs. Brenda Gouge. Both individuals have offered the project a tremendousamount of support throughout the two grant years.The subcommittee was composed of primarily attorneys, judges, andcourt reporters from the area.The goals and objectives for the year were defined by the group.Education among members of the legal profession promoting theadvantages of the computer-integrated courtroom technology was aprimary objective of the group. In addition, funding to be raised for theequipment necessary for the implementation of the system was identifiedas a major objective for the group.

PAGE 4AMARILLO COLLEGETEXAS HIGHER EDUCATION COORDINATING BOARDFINAL REPORTPROGRAM YEAR 1992-93REALTIME CAPTION REPORTINGJudge Kiser and Mrs. Gouge promoted the project on every possibleopportunity throughout this year, as well as the past year. Members ofthe subcommittee have become educated in the possibilities offeredthrough the adoption of a CIC (computer-integrated courtroom) systemand have begun promoting the concept among their peers.A local Bar Association agenda has been secured by the members of thiscommittee for the purpose of demonstrating and promoting the conceptfurther. The caption project and the computer-integrated courtroomsystem will be featured at the October meeting of the association.A demonstration was provided by Judge Kiser and Brenda Gouge in thecourtroom during an actual divorce proceeding involving two hearingimpaired parties during the month of June. Judge Kiser and BrendaGouge hosted, promoted, and demonstrated the concepts of the CIC atthis hearing. The demonstration was covered by the media and attendedby local representatives to further promote the project and the fundingnecessary to equip the courtroom for the training of future AmarilloCollege realtime caption reporting students.OBJECTIVE 2A:Orientation and survey of high school graduates, past and currentlyenrolled court reporting students, practicing reporters, and transferstudents for interest.The plan to send questionnaires to local and area high schools was modified during the grantyear. Due to the progress of the development of the curriculum in year one of the grant, thepiloting of skills and classes had to be conducted during the early part of the second year of thegrant. Rather than repeat the procedures implemented in the final part of year one, it wasdecided by the project director, project coordinator, and key Advisory Committee members thatan alternative plan be devised. Grant personnel made visitations and presentations to areaschools and businesses as they were requested. In addition, a sampling of questionnaires wasmailed to determine the growth of knowledge about realtime caption reporting that had beenattained through the information disseminated through the grant project. The results of thesampling indicated that a tremendous need still exists for presentations and demonstrations to becompleted within the secondary institutions within the state of Texas.In the final months of the second-year grant, a questionnaire was sent to 360 educationalinstitutions within the state of Texas to determine the feasibility and possibility of makingdemonstrations/visitations throughout the state of Texas. The results of the survey wereoverwhelming to the project personnel. As a result and in an effort to accommodate as manyrequests as possible, this portion of the project will be continued in the third year of the grant.Plans are being made to visit as many institutions as possible by creating a cooperative situationbetween centrally located institutions acting as "host schools" for the presentations being9

PAGE 5AMARILLO COLLEGETEXAS HIGHER EDUCATION COORDINATING BOARDFINAL REPORTPROGRAM YEAR 1992-93REALTIME CAPTION REPORTINGplanned. This portion of the project has been delayed awaiting the beginning of the 1993-94school term.Demonstrations were provided at various locations throughout the year as requested.Information about the demonstrations conducted has been included throughout this report.OBJECTIVE 3A:Survey of broadcasting agencies and judicial representatives, courtreporting institutions, and other education institutions for need andinterest.Upon the recommendation of the Advisory Committee members representing the areas ofemployment as stated, this objective was met through the process of educating the communityrather than by distribution of a survey instrument. Advisory committee members, particularlythose holding positions on the 1991-92 Advisory Committee, indicated that additional educationof the community was vital before the employment opportunities could be fully assessed.Through the activities conducted to educate the community, it was concluded that theopportunities for the services to be provided by trained, competent realtime caption reporters isbeginning to grow in the Amarillo area. However, these opportunities and the services arecurrently being conducted in coordination with the project for no charge. In order to create themarket for the positions of realtime caption reporters, local organizations and business have tobe exposed to the services, skills, and advantages of using realtime caption reporters. Theprospective situations and needs of the community are being recognized progressively by leadingarea residents that have witnessed the realtime caption reporting services.The project director has worked throughout the year with Mrs. Shayne Rowell, Director of thePanhandle Council for the Deaf to create a broader market for realtime writers and for servicesfor persons who are deaf/hard of hearing. The project director has been appointed as a memberof the coalition board of Panhandle Council for the Deaf, Regional Education Program forthe Deaf and Amarillo Speech and Hearing Center to enable her to better stay abreast of theneeds and requests of the predominant population to be served by realtime caption reporters.Numerous requests have been made by Dr. Lillian Blakesley, Director of the RegionalEducation Program for the Deaf for the captioning services for classroom lectures for publicschool students who are disabled/deaf/hard of hearing. Realtime caption student volunteers areunable to meet all the demands being created on their time. These students have been engagedduring their free time to produce classroom captioning services for Amarillo College studentswho are disabled/deaf/hearing-impaired.A survey was mailed to the area's practicing court reporters in an effort to determine thedemand for realtime caption reporting as perceived by this group. It was discovered that anumber of the reporters are becoming interested in the realtime caption reporting skills and theLervices that could be offered through their agencies. As a result, a number of the respondents

PAGE 6AMARILLO COLLEGETEXAS HIGHER EDUCATION COORDINATING BOARDFINAL REPORTPROGRAM YEAR 1992-93REALTIME CAPTION REPORTINGindicated that they would be interested in obtaining the refined skills necessary to becomerealtime caption reporters. A class for this purpose is to be offered on Tuesday evenings inthe fall semester beginning in August, 1993.OBJECTIVE 4A:Organize and complete research to ref-me teaching outlines, resources,and lab materials.The curriculum development and approval processes were completed in April, 1993. As aresult, all the training that has been implemented through the project has been on a pilot basiswith student volunteers participating. The project personnel have gained a tremendous amountof knowledge about the needs and methods for teaching realtime caption reporting and arelooking forward to the 1993-94, the year of implementation, with great anticipation.In the recent summer months, students in all court reporting classes were required for the firsttime to practice during speed building sessions using the computer equipment and watching theirwriting as it was simultaneously translated into realtime translations. This process will becontinued, refined, and expanded as a part of the daily training of realtime caption reporters.The students' verbal response after experiencing this type of training was very positive andenthusiastic.OBJECTIVE 5A:Interview caption reporters currently working on Panhandle Councilfor the Deaf project at KFDA-TV, Channel 10, for insight trainingresults.The caption reporters for the PCD project, Lisa Baird, Melba Dockery, and Lisa Thrash,worked with the project director on all segments of the development of training throughout theyear. Their input and experience has been an invaluable source of information. As a result ofthe expertise exhibited by th;s group, it has been determined that Lisa Baird will be theinstructor assigned in the classroom to train the area's certified court reporters for the skillsnecessary to become realtime caption reporters. The project director will attend the class toassist Lisa Baird when it is first begun to help direct the learning activities of the class since thediversity of theories practiced by the reporters and the computer systems with which they areknowledgeable will present a challenging situation. Kym Klarich, CSR, the project secretaryfor the last two years, and the peer tutor for the computer training will also attend thesesessions.OBJECTIVE 6A:Revise competencies from data compiled and modify outlines,resources, and lab material to meet competencies.All of the data compiled throughout the pilot processes that have been completed will be testedduring the fall and spring semesters in the first classes structured for the curriculum fortraining realtime caption reporters. As modifications are needed, the materials will be revisedto accommodate the changes as indicated through this training.


PAGE 7AMARILLO COLLEGETEXAS HIGHER EDUCATION COORDINATING BOARDFINAL REPORTPROGRAM YEAR 1992-93REALCAPTION REPORTINGTo test, refine, and enhance the teaching materials and curricula for the degree programdeveloped during the 1991-92 school year.OBJECTIVE IB:Teach students in the courses of the new degree option in realtimecaption reporting which will lead to certification as a realtime captionreporter.As previously stated in this report, the curriculum was not approved for teaching until April,1993. This delay in the approval gave project personnel the advantage of having time to pilotmany phases of the teaching required for training realtime caption reporters.Some of the activities that wei conducted through the pilot by students enrolled in the courtreporting curriculum volunteering their time for the project included:Students having the "old" theory, Philadelphia Clinic, began the process ofupdating their computer dictionaries and writing skills to those necessary forbecoming realtime writers.Students practiced writing on the transcription equipment to take the dictationexercises directed in the classroom, from television broadcasts, from cassettetapes, and from VCR prerecorded tapes to test their capabilities in realtimewriting.Students worked on building computer dictionaries and perfecting them for boththe Philadelphia Clinic theory and the Sten-Ed theory.Students practiced and trained on the X-Scribe equipment in preparation forrealtime translations.Students volunteered their time throughout the year to perform the services ofclassroom captioning for disabled/hearing-impaired students on the AmarilloCollege campus on a simulated basis.Students providing the classroom captioning services for the disabled/hearingimpaired students prepared edited, printed transcripts of the class meetingstaken during the simulated training for the students.Students attended orientation meetings presented by Judy Johnson, Coordinatorof Accessibility Services on the Amarillo College campus, to becomeknowledgeable in the proper procedures for working with persons who aredisabled/hearing-impaired.13

PAGE 8AMARILLO COLLEGETEXAS HIGHER EDUCATION COORDINATING BOARDFINAL REPORTPROGRAM YEAR 1992-93REALTIME CAPTION REPORTINGStudents atte.nded and participated in recruiting sessions as these sessions wererequested by other institutions throughout the year.Students traveled to KFDA, Channel 10, located in the outskirts of Amarillo, toparticipate in the internship training offered through the project at the station.


PAGE 9AMARILLO COLLEGETrXAS HIGHER EDUCATION COORDINATING BOARDFINAL REPORTPROGRAM YEAR 1992-93REALTIME CAPTION REPORTING1:1ReTo initiate internships in realtime caption reporting with practicing realtime reporters atKFDA-TV, Channel 10.OBJECTIVE IC:Teach realtime caption reporting through hands-on training conductedon an individual basis at Channel 10.The internship training was conducted at the television station at the conclusion of the springsemester. Student volunteers at all levels of experience and training were invited to participatein the training. The cooperation of the students participating in the pilot of internship trainingwas excellent. Students were asked to designate time preferences for meeting with Lisa Bairdat KFDA-TV during the daily newscasts at 5:00 p.m. and 10:00 p.m. Students with moreadvanced skills were given the opportunity to spend more time in training than those with lesserskills.Throughout this internship pilot, the project director communicated with Mrs. Baird frequentlyto determine the procedures and objectives to be written into the curriculum for such trainingin the future.Students participating in this training were given an opportunity to evaluate the internshiptraining. The following comments were made:"I am very happy to have had this opportunity. I found it very beneficial.""It made me feel excited about building up my speed and being able to work inthe outside world.""I would like to be able to go back when I get my speed and work on thecomputer for hands-on experience.""Mrs. Baird was a great teacher and showed me every aspect of closedcaptioning.She also answered every question I had.""I would love the opportunity to be able to go do it again.""I feel that I have a better understanding of the world of closed-captioning.""It helped to clarify exactly what working with closed-captioning involves."


AMARILLO COLLEGEPAGE 10TEXAS HIGHER EDUCATION COORDINATING BOARDFINAL REPORTPROGRAM YEAR 1992-93REALTIME CAPTION REPORTINGTo heighten awareness and services for realtime caption reporters within the Amarillo area andthe state of Texas.The realtime caption reporting project has been promoted throughout the grant year in as manyways as possible. In addition to thz activities conducted to meet the requirements stated in thefollowing objectives, publicity of the prc, -am and services provided were presented to thepopulation through broadcasting advertisements prepared by KFDA and Panhandle Council forthe Deaf, radio interviews given by members of subcommittees, television interviewscompleted by grant personnel, and newspaper advertisements. A color brochure for theadvertisement of the new curricula for realtime caption reporting is currently being completed.This brochure will be distributed through mailings and at all future presentations.OBJECTIVE ID:Investigate feasibility of placing realtime caption reporting students ineducational institutions with hearing-impaired students.This objective was met in the following ways:The project director coordinated classesbetweenstudentswho weredisabled/hearing-impaired and volunteering court reporting students duringthe fall and the spring semesters by contacting the Coordinator for AccessibilityServices, Judy Johnson.The classroom captioning seivices were received very positively and withenthusiasm by the disabled/hearing-impaired students on the Amarillo Collegecampus. Judy Johnson interviewed students receiving such services individuallyat the end of each semester.As a result of the positive feedback obtained from the AC classroom captioningservices, comparable services will be coordinated in the fall semester fordisabled/hearing-impaired students on the AC campus; however, with the use ofthe laptop co,nputers recently installed, services will no longer have to besimulated.The project director, Judy Johnson, Coordinator of Accessibility Services forAmarillo College and the Director of the Regional Education Program for theDeaf, Dr. Lillian Blakesley, worked cooperatively on a grant proposal submittedto the U.S. Department of Education to supply captioning services transmittedfrom the third floor of the Business Building at Amarillo College by modemthrough telephone lines to Lamar Elementary School, a local elementary schoollocated in Amarillo. The class targeted for this project has a large percentage of3

AMARILLO COLLEGEPAGE 11TEXAS HIGHER EDUCATION COORDINATING BOARDFINAL REPORTPROGRAM YEAR 1992-93REALTIME CAPTION REPORTINGdeaf/hearing-impaired student enrolled in the classes.froposal are pending.Results of the grantOther grant possibilities to create the needed funding for the equipment withwhich to offer realtime caption reporting services are being sought throughPanhandle Council for the Deaf, Regional Education Program for the Deaf,Amarillo Speech and Hearing Center, and project personnel.OBJECTIVE 2D:Research off-line translation techniques and equipment to determinepossibilities of Amarillo College students/graduate doing productionwork.The possibility of producing "add-on" captions to tapes being produced without captioning hasbeen investigated. The following information was obtained:The cost of the equipment necessary to add such captions to existing tapes/filmsis a major obstacle to proceeding with the implementation of such training.X-Scribe Corporation prohibits the use of the software donated to AmarilloCollege to be used for realizing a profit.Panhandle Council for the Deaf is currently working with project personnel torelocate the equipment from KFDA-TV, Channel 10, to the Amarillo Speech andHearing Center where broadcasts could be transmitted by modem devices andtelephone lines to produce captions for numerous areas requesting services.The reorganization of the services being provided for the newscasts would createa location that could eventually be used as a captioning center and a traininglocation for Amarillo College students. As a part of this reorganization, thefunding for the equipment for the "add-on" captions could be sought and possiblysecured.OBJECTIVE 3D:Interview key personnel of KACV-TV of Amarillo College toinvestigate the possibility of positioning student reporters at station forhands-on training.This objective will have to be investigated during the 1993-94 grant year. Due to the delay ofthe daily hands-on training required to produce competent, realtime caption writers, the projectpersonnel did not have the quality or quantity of students that would be required for thisendeavor.r

PAGE 12AMARILLO COLLEGETEXAS HIGHER EDUCATION COORDINATING BOARDFINAL REPORTPROGRAM YEAR 1992-93REALTIME CAPTION REPORTINGWith the new curriculum for training in place and with the students who have already profitedby participating voluntarily in the project, this concept will be pursued in the third year of thegrant.OBJECTIVE 4D:Contact Alvin Community College and San Antonio Junior College tooffer assistance in developing and implementing realtime captionreporting within those institutions.This objective was met through the seminar presentations and personal contacts made withrepresentatives from these institutions. The project director and project coordinator presentedprograms at the court reporting sessions for Texas Junior College Teachers Association andthe Texas Organization for Reporter Training Schools during the year.As a result of these contacts, it was decided to extend invitations to visit or host visits fromother schools teaching court reporting throughout Texas. Project personnel will complete asmany of these visits as possible throughout the third grant year.The project personnel has secured as many opportunities as possible to network withrepresentatives from other court reporting institutions in the state of Texas by participating inprograms, having personal contact, and providing all typ

competency profile, the appr Ned curriculum, project publicity materials, a list of advis y committee members, and advisory . Pmnts of v.ew or opn.ons staled to tMsdocu-men, do not necessanly represent othb,II. . at the Texas Tech Health Science Center Auditorium, to be written in rea