Department of Recreation, Hospitality, andParks niaStateUniversity,Chico2012

Department of Recreation, Hospitality, and Parks Management 2Accreditation Self-Study onSelf- ProfessorDonaldPenland,M.S.LecturerCalifornia State University, Chico

Department of Recreation, Hospitality, and Parks Management 3Department of Recreation, Hospitality, and Parks ManagementAdvisory inParadiseParadise,California State University, Chico

Table of ContentsAdministrative Officers and Faculty of the Recreation, Hospitality, and Parks ManagementDepartment2Recreation, Hospitality, and Parks Management Department Advisory Board3Table of Contents4List of Tables and Figures5Acknowledgement6Executive Summary7Foreword8Chapter 1: Eligibility Criteria11Chapter 2: Mission, Vision, Values, and Planning17Chapter 3: Administration24Chapter 4: Faculty32Chapter 5: Students47Chapter 6: Instructional Resources62Chapter 7: Learning Outcomes73

Department of Recreation, Hospitality, and Parks Management 5List of Tables and FiguresTABLE 1.114TABLE 1.216TABLE 2.119TABLE 2.220TABLE 2.322TABLE 3.125TABLE 4.137TABLE 4.240TABLE 4.346TABLE 5.152TABLE 5.253FIGURE 5.355TABLE 7.173FIGURE 7.176FIGURE 7.279FIGURE 7.383FIGURE 7.489California State University, Chico

Department of Recreation, Hospitality, and Parks Management 6AcknowledgementsWe would like to thank the numerous contributors to this self-study process. First, we want to thankDr. Laura McLachlin who guided us through the entire process. It was her amazing energy, attentionto detail, and perseverance that allowed a comprehensive report to be generated.Second, we thank our previous Dean, Dr. Phyllis Fernlund, and our current Interim Dean, Dr. MaggiePayne, for being supportive of the accreditation process. We also thank President Paul Zingg andformer Provost Sandra Flake for understanding the important role that accreditation plays withrespect to both current and future programs in our department. Dr. Morgan Geddie, DepartmentChair and Associate Dean of the College, also deserves our praise for maintaining a steady hand on thehelm of the department throughout the accreditation self-study process. He has guided thedepartment through both General Education and departmental curriculum revisions, as well as theprocess of campus reorganization.We would also like to thank LaRee Robinson, our department’s Administrative Support Coordinator,for her many contributions to the daily operations of our department, especially her ability to distillour far-ranging faculty meeting discussions down to coherent faculty meeting minutes.Of course, our most valuable asset is our students and we’d like to thank them for the wonderfulenergy they put forth in support of our program. We especially cherish the input they provide thathelps “fine tune” our department’s offerings. In particular, we salute the RHAPS’s (Recreation,Hospitality, and Parks Society) leadership and appreciate the special efforts of Stacy Canada,graduate student editor of the Accreditation Report.Finally, we thank our department’s alumni for the insightful advice they have provided throughout theyears in support of the department’s strategic planning process. Members of the Chico community aswell as key partners throughout California (and beyond) have helped to guide our program andstudents and we are grateful for their investment in our professional future. We are especiallyappreciative of input received from our Department Advisory Committee, which consists of recreationand leisure professionals from our Northern California region.Each faculty member made contributions to the development of the Accreditation Self-Study Reportby drafting chapters, providing feedback, and adding their own wry sense of humor to the process ofdeveloping this self-study. Faculty members also distilled intern and internship supervisor feedbackacross the semesters and years to provide a basis for our curriculum revisions and as well as data forour self-study.All of the individuals above have contributed significantly to our department’s Accreditation SelfStudy Report. Their efforts have been invaluable in our department’s ongoing efforts to maintain highquality learning environments that prepare ethical and competent professionals for the leisure serviceindustry. Thanks!-The Faculty of the Department of Recreation, Hospitality, and Parks ManagementCalifornia State University, Chico

Department of Recreation, Hospitality, and Parks Management 7Executive SummaryToday Decides TomorrowCalifornia State University, Chico’s motto is a touchstone for the Department of Recreation,Hospitality, and Parks Management. In 2012 our department begins its 50th year of service, thecampus celebrates its quasquicentennial (125th Anniversary), and we enter our sixth nationalaccreditation cycle in the midst of the worst budget scenario in memory. Today will indeed decide ourtomorrow. Our department has 482 majors with five undergraduate advising patterns, 34 minors, andan energetic graduate program that remains an essential contributor to our faculty excellence.Three new faculty colleagues have joined our department since the 2006 Accreditation cycle and theyadd new ideas and new capacity to our efforts. Two faculty members have fully retired and twocontinue to share their expertise through our Faculty Early Retirement Program. Our departmentcontinues to thoughtfully and intentionally align its efforts with career opportunities as well as campusinitiatives. Faculty members provide leadership to CSU, Chico outcomes assessment, sustainability,and civic engagement initiatives. The initiatives will transform our campus and position our studentsto provide similar leadership to the nation’s most diverse state with a population approaching 40million.The Department presents its undergraduate professional program for review using the 2013 COAPRTstandards. These standards reveal our strengths and inspire us to new levels of curricular integrationand innovation. It is a pleasure to share the results of our work with you and to introduce you to thestudents, staff, and faculty of the Department of Recreation, Hospitality, and Parks Management atCalifornia State University, Chico.California State University, Chico

Department of Recreation, Hospitality, and Parks Management 8ForewordCalifornia State University, ChicoIn 1887 the California Legislature approved the creation of the Northern Branch of the State NormalSchool for the purpose of training and educating teachers. After much debate over which city wouldbe selected for the new school site, Chico was chosen and construction began on the Chico NormalSchool, which opened its doors to 90 students in 1889. Throughout the years, the college grew and itsname changed to reflect that growth—from Chico Normal School to Chico State Teachers College toChico State College. In 1972, we became known as California State University, Chico. The University,commonly called "Chico State," now offers more than 100 undergraduate majors and options. Learnmore about our history and traditions.The main campus is situated on 119 acres in downtown Chico, but Chico State also owns a 1,050–acrefarm and five acres of off-campus dorms about one mile from the main campus. The University alsomanages 3,950–acre Big Chico Creek Ecological Reserve and the 300–acre Butte Creek EcologicalReserve.The College of Communication and EducationThe College of Communication and Education has the largest (3654) number of majors at Chico Statewith a diverse array of programs. More than 270 faculty teach the 2,800 full-time students enrolled inour undergraduate and graduate professional programs.The College of Communication and Education, led by Interim Dean Maggie Payne, has a rich history ofexcellence, and includes the Department of Kinesiology, the Department of Recreation, Hospitality,and Parks Management, the School of Communication, and the School of Education.The mission of the College of Communication and Education is: a student-centered learning community focused on the development of human potentialthrough disciplinary knowledge and professional practice that meet the needs of diverseclients. We invest in our collective future through leadership in effective communication,collaborative field experiences, reflective professional practice, and the scholarship of teachingand learning.More information on the College Strategic Planning and Assessment can be found at this link:CME Mission and Strategic PlanCalifornia State University, Chico

Department of Recreation, Hospitality, and Parks Management 9The Department of Recreation, Hospitality, and Parks ManagementThe Department of Recreation, Hospitality, and Parks Management (RHPM) is pleased to submit this2011-2012 Accreditation Self-Study Report. It has been assembled through the cooperative effort ofdepartment faculty and staff. Collecting, organizing, and presenting the data for this report hasprovided the faculty with the opportunity to assess our status in relation to accreditation guidelines,and to evaluate our program in relation to desired professional outcomes. We anticipate a beneficialvisit by the visitation team in spring 2012, for the value provided by an independent external review.These collaborative efforts will structure the guidelines for continued programmatic improvement ofthe Department of Recreation, Hospitality, and Parks Management.Our department originally received accreditation under the early California Council on Parks andRecreation Accreditation. The California Council was established in 1971, prior to the nationalprogram. Three curriculums were approved before the Council was dissolved in recognition of theestablishment of the National Council: Northridge (1972), Chico (1973), and Long Beach (1974). Theseprograms were granted accreditation by the National Council without review on the basis of theirrecognition by the California Council. The department did not reapply when our accreditation expired.In July of 1984, Recreation Administration Majors (R.A.M.), a student club formed on campus topromote various aspects of the recreation field, raised two thousand dollars to begin the process ofaccreditation. This honorable contribution laid the groundwork for the difficult tasks ahead.The fall semester of 1985 witnessed an enthusiastic faculty commitment to the accreditation effort.Without question, each stage of the process was marked by faculty involvement and a desire toprovide information to improve both the quality of education available and the caliber of studentsgraduating in the recreation and parks discipline. Following a spring 1986 on-campus review, ourprogram was again accredited in fall 1986.In 1991, the department was reaccredited in the general curriculum and four options. Continuingaccreditation followed in 1996 and 2001. In 2006 the department was reaccredited with its generalcurriculum and four options. The external reviewer and the Council on Accreditation commended ourmentor-advising program, our placement rate, and the strong relationship between outcomesassessment and curriculum. Now at 25 years, the department submits its most recent appraisal of itseducational program.Significant Events Since 2006Since we prepared the last self-study, several personnel changes have occurred. Dr. Morgan Geddiereceived tenure and promotion to full professor in fall of 2010. Dr. Richard Gitelson joined our facultyin the fall of 2007. Our most recent addition to our faculty is Dr. Chang Lee, who joined thedepartment at the beginning of 2011-2012 academic year. Both colleagues add faculty depth to ourCalifornia State University, Chico

Department of Recreation, Hospitality, and Parks Management 10department core, resort and lodging management option, and the graduate program. In a shortperiod of time, both colleagues have become involved in the life of the campus and the community.We have also accepted several retirements and resignations. These losses have been accompanied bypermanent budget cuts as part of a state wide economic contraction that appears to be stabilizing.California State University, Chico has always remained focused on the undergraduate experience.Sound instruction remains the foremost and indispensable criteria for advancement, promotion andrecognition. Campus-wide, several of our faculty colleagues are campus leaders in service learning andcommunity-based learning. Based, in part, on this leadership our department was nominated to beone of the first academic units to participate in the Engaged Department program at CSU, Chico.The campus-wide strategic plan has provided another means to further integrate our department intothe campus. Our early leadership in outcomes assessment led to the recreation and parksmanagement curriculum revision of 1999. The campus was reaccredited by WASC in 2009. Thecampus is in the process of revising the general education requirement and will implement the newcurriculum in the fall of 2012. Several department and college faculty are involved in the campus-widedevelopment of the new general education curriculum.This current accreditation effort finds us as a veteran faculty with an opportunity to serve Californianswell into the future with a strong curriculum, an excellent faculty and outstanding students. We have anew Interim Dean, Maggie Payne. We are housed in one of the newest buildings on campus and havemade significant upgrades to our computer labs, our faculty space, and our departmental identity.The department has recently completed a complete revision of our department core to better alignwith the new accreditation standards. This new curriculum will begin implementation in the fall of2012. With these changes, we believe we will be able to more fully realize our potential as one of thefinest programs of recreation and parks management in the world. This self-study report has beenprepared as a window to our present, with a view toward mapping our future. We are excited abouthelping CSU, Chico become the University of the Northstate. To echo the words of our new PresidentPaul Zingg, we are dedicated to “fulfilling our mission and choosing our future.”California State University, Chico

Department of Recreation, Hospitality, and Parks Management 11CHAPTER 1Eligibility Criteria1.0Eligibility Criteria1.01The academic unit and curriculum concerned with parks, recreation, tourism, andrelated professions shall have been in operation for three years and be clearlyidentifiable to the public.Evidence of Compliance:The Department of Recreation, Hospitality, and Parks Management is administratively housedwithin the College of Communication and Education (CME) at CSU, Chico. The College ofCommunication and Education, one of seven colleges at CSU, Chico, has six departments:Recreation, Hospitality, and Parks Management; Communication Arts and Sciences;Communication Design; Journalism; Kinesiology; Liberal Studies as well as the School ofEducation.The Department has existed since 1962 under various titles: “Recreation and YouthLeadership,” “Recreation and Parks Administration,” “Recreation Administration,” “Recreationand Parks Management,” and, since September 2011, “Recreation, Hospitality, and ParksManagement.” The baccalaureate degree was offered in 1962, the minor added in 1966, andthe Master of Arts degree added in 1969.The Department currently offers the Bachelor of Science degree and Master of Arts degree inRecreation Administration. The links below provide additional information about theUniversity, the College, and the Department.California State University, ChicoCollege of Communication and EducationDepartment of Recreation, Hospitality, and Parks ManagementOrganizational charts for Academic Affairs and for Chico State President and Vice Presidentsare available at these links:Organizational chart for Academic AffairsOrganizational chart for Chico State President and Vice PresidentsThe Department of Recreation, Hospitality, and Parks Management was last reaccredited bythe Council on Accreditation in 2006. The department has been continuously accredited byCOAPRT or its precursors since 1986.California State University, Chico

Department of Recreation, Hospitality, and Parks Management 12The Department has the following five distinct options, which are detailed in Chico Statecatalog: Community and Commercial Recreation and TourismParks and Natural Resource ManagementEvent ManagementRecreation TherapyResort and Lodging ManagementDegree descriptions and requirements are listed in the Chico State catalog, available at thislink:Bachelor of Science in Recreation Administration1.02The institution shall be currently accredited by the appropriate regional accreditationassociation approved by the Council for Higher Education Accreditation (CHEA) or bythe current national accrediting body.Evidence of Compliance:California State University, Chico is accredited by the Western Association of Schools andColleges (WASC). The current accreditation was granted in 2009 and extends for ten years.The WASC statement of reaccreditation status is available at this link:WASC Statement of Accreditation StatusThe listing of California State University, Chico as an accredited college is available at this link:WASC web site1.03A minimum of two full-time faculty members and a minimum of one additional fulltime equivalent faculty position (FTE), which may be comprised of multipleindividuals, shall be assigned to and instruct in the program.Evidence of Compliance:The Department has nine full-time tenure-track faculty members and two faculty on theFaculty Early Retirement Program (FERP). One of the FERP faculty members teaches full timeduring the spring semester. The other FERP faculty member teaches part-time during bothspring and fall semesters. Approval was granted earlier this year to hire another full-timetenure-track faculty member beginning in Fall 2012. The Department also utilizes part-timefaculty on a regular basis.California State University, Chico

Department of Recreation, Hospitality, and Parks Management 13The current schedule of courses for Spring 2012, showing instructional assignments in theDepartment, is available at this link:Class schedule Spring 2012The tentative schedule for the upcoming Fall 2012 semester courses and instructionalassignments can be viewed at this link:Class schedule Fall 20121.04A minimum of two full time faculty members shall hold a degree of masters orhigher, and a degree of bachelors or above in parks, recreation, tourism, andrelated professions.Evidence of Compliance:All permanent and temporary faculty members were hired based on competitive nationalsearches (e.g., permanent) or regional announcements (e.g., temporary). As reflected in Table1.1, the Department has highly qualified faculty of diverse backgrounds and expertise. All fulltime faculty members have doctoral degrees and most have permanent and temporary facultymembers hold at least one degree in the field. In addition, several faculty members haveadvanced academic degrees in related fields (e.g., finance, business administration) bringingadditional expertise to our students.Faculty bios are available at this link:Department Faculty Bios1.05All individuals instructing in the programs shall have competence and credentials inthe subject matter for which they are responsible.Evidence of Compliance:All faculty, permanent or temporary, hold at least one degree in recreation, park resources, orleisure services or have extensive professional involvement in the fields of recreation,hospitality, and parks. All faculty members have demonstrated competency in the subjectmatter for which they are responsible (see Table 1.1 and 1.2 and link to faculty bios above)1.06Each Program seeking accreditation shall employ at least one individual as a facultymember who has completed formal COAPRT training no less than five years prior tosubmission of the self-study.Evidence of Compliance:Dr. Laura McLachlin attended COA training in 2011 at the CAL-SPRE Educator's AnnualConference. In addition, Dr. Richard Gitelson attended COA training at the 2010 AnnualCongress. Dr. McLachlin has agreed to serve as chair for the self-study and work with theaccreditation team on their visit.California State University, Chico

Department of Recreation, Hospitality, and Parks Management 14TABLE 1.1Faculty Profiles – Full-Time FacultyFacultyAnd %Time InUnitDoctorateInstitution- Major(Minor)MastersInstitution Major (Minor)BachelorsInstitution- Major(Minor)SteveDennis50%University a OklahomaStateUniversityOccupationaland AdultEducationUniversity ofCentralOklahoma- MBAin MarketingOklahomaStateUniversityHotel andRestaurantAdmin.RichardGitelson100%Texas ublicAdmin. &Marketing)RogerGuthrie50%AdditionalStudies AndCertificationsArea OfExpertiseScholarlyActivities 1Book (2nd ed)-1CertifiedHospitalityEducatorLodging andCruise LinesPublications-1Book chapters-3Presentations-3University ofNorth CarolinaRecreationAdmin.University y ofNorth CarolinaMasters ofTeaching DegreeHistory(Education)Arizona StateUniversity GraduateCertificate inGerontologyLeisure andAging,RecreationAdmin.,TourismImpacts &Benefits,ResearchUniversity ofIllinoisLeisureStudiesCalifornia StateUniversity,ChicoRecreationAdmin.University ofOregonParks andRecreationManagementUniversity ofPortlandB.B.A. inFinanceJonHooper100%University ofCalifornia,DavisEcologyColorado rsity feBiologist,InterpretiveTrainer, ProjectWILD, WET, &Learning TreefacilitatorJeffJiang100%University ofOregonLeisureStudies &ServicesUniversity wer 27Editor/Reviewer1Grants-2Enviro.Interpretationand 4Grants-4California State University, Chico

Department of Recreation, Hospitality, and Parks Management 15Facultyand %Time InUnitDoctorateInstitution- Major(Minor)MastersInstitution Major(Minor)BachelorsInstitution- Major(Minor)AdditionalStudies andCertificationsArea ofExpertiseScholarlyActivities In2006-2011Chang ta StateUniversityCommercialAviationBlack HillsStateUniversityHospitalityand TourismManagementUniversity ofCentral MissouriEducationSpecialist Certified HotelAdministratorHotelManagement,Travel y ofMarylandTherapeuticRecreationUniversity ynCollegePsychology(Economics)RTCLeisure andAging, A, DisabilitySportEmilynSheffield100%University ofSouthernCaliforniaPhysicalEducation(Admin. ofPE wer-2Publications-12University ofTennesseePhysicalEducationTourism, EventManagement,Public LandsPresentations60 tions-1Editor/Reviewer7SarahRichardson100%Texas A&MUniversityRecreation,Park )Texas A&MUniversityRecreation,Park &TourismSciences(Marketing)University ofWaterlooEnviron.Studies(OutdoorRecreation)Ed Seagle100%University ofthe University,SacramentoRecreationAdmin.NPRAPost GraduateInternshipTherapeuticRecreation - ality,CareerDevelopmentPublications-2(4th ed.)Instruc. DVD-2Presentations-5California State University, Chico

Department of Recreation, Hospitality, and Parks Management 16TABLE 1.2Faculty Profiles – Part-Time FacultyFacultyand %Time InUnitDoctorateInstitution- sity ofTexas atDallas Management(ResearchMethods)MastersInstitution Major(Minor)BachelorsInstitution- in.Fresno StateRecreationAdmin.DonPenland100%University versity,ChicoBiology(Chemistry)SUNYCortlandArea ofExpertiseScholarlyActivities In2006-2011Special pmentProgram,NationalTraining assieFaith33%JessicaWaltersAdditionalStudies andCertificationsManagement,OrganizationalBehavior andTheory, GroupDynamics ationProgramming,TherapeuticRecreationLifetime SingleSubjectCredential, LifeScience andMathematics, utdoorRecreation,Field School,CampusRecreationFrankKennemer42%California State University, Chico

Department of Recreation, Hospitality, and Parks Management 17CHAPTER 2Mission, Vision, Values, and Planning2.0Mission, Vision, Values, and Planning2.01The academic unit shall have the following current written documents that are clearlydemonstrated to be consistent with the institution and with the parks, recreation,tourism, and related professions:2.01.01Mission, vision, and values statements of the program shall be visible,operational, and present in the unit culture.Evidence of Compliance:The mission, vision, and values of the Recreation, Hospitality, and Parks ManagementDepartment have been revised since the last accreditation cycle. In Fall 2011, we updated ourmission, vision, and values as part of our strategic planning process. These statements areavailable at this link:Department’s Mission, Vision, and Values StatementThe mission, vision, and values statements are posted on the Department’s web site.The Department’s mission, vision, and values statements are aligned closely with the mission,vision, values and strategic priorities of California State University, Chico and the mission,vision and strategic plan of the College of Communication and Education. These statementsare available at these links:University’s Mission, Vision, Values and Strategic PrioritiesCollege of Communication and Education's Mission, Vision and Strategic Plan2.01.02The academic unit shall maintain an up-to-date strategic plan for the program.This plan must include a) current mission, vision and values; b) goals; c)measureable objectives; d) target dates for accomplishment of objectives; e)designation of primary person or organizational unit responsible for attainmentof objectives; and f) a strategic plan status report.Evidence of Compliance:The Department of Recreation, Hospitality, and Parks Management began a strategic planningprocess at our faculty retreat in Fall 2007. Discussions evolved around outcomes-basedcurriculum, competencies, and curriculum re-design. Minutes from the faculty retreats,curriculum committee meetings, and faculty meetings and can be found at this link:Department Faculty Meeting MinutesCalifornia State University, Chico

Department of Recreation, Hospitality, and Parks Management 18Since then, faculty have worked to re-design curriculum and move towards an outcomesbased program. An up-to-date strategic plan including our mission, goals, objectives, andtarget dates is available at this link:Strategic Plan/Mission/Goals and ObjectivesOption coordinators, in concert with the Department chair will monitor progress on theattainment of objectives. Each year at the fall faculty retreat, goals and objectives will berevisited and modified if necessary. Revisions to curriculum, policies, and procedures will alsobe discussed and documented.2.02There shall be ongoing curricular development and improvement, including facultyownership of the curriculu

Chico State College. In 1972, we became known as California State University, Chico. The University, commonly called "Chico State," now offers more than 100 undergraduate majors and options. Learn more about our history and traditions. The main campus is situated on 119 acres in downtown Chico