Transcription

326 PrinterUser Manual

Xiamen Rongta Technology Co., LtdCatalogueCATALOGUE. 21、PRODUCT INTRODUCTION . 32、SUMMARY . 4MAIN FEATURES . 43、SPECIFICATION . 44、INSTALLATION AND OPERATION . 71、CONTENTS IN THE PACKAGE. 72、PRINTER CONNECTION . 73、LOAD THE PAPER ROLL . 84、POWER SWITCH, KEYSTROKE AND INDICATOR LIGHT . 104.1 Power Switch . 104.2 Keystroke and Indicator Light . 105、SELF-CHECKING. 106、CASH DRAWER INTERFACE . 117、PRINTER MAINTENANCE . 117.1 Print Head Maintenance . 117.2 Sensor Maintenance . 127.3 Print Roll Maintenance . 128、FIX THE PAPER JAM . 139、FAULT TREATMENT. 149.1 When indicators light on the control board is out . 149.2 The indicator light is on, while the printer can not work . 1410、PRINTER DRIVER . 142www.rongtatech.com

Xiamen Rongta Technology Co., Ltd1、PRODUCT INTRODUCTION326 series printer is a POS direct thermal receipt printer with easy operation andhigh cost effective, which is widely used in supermarket, hospital, restaurant, bank,oil station, turnpike etc.Safety NoticePlease read carefully and strict compliance with use of following instructionsbefore operating the printer.1. Safety WarningWarning: Do not touch the cutter of printer.Warning: The print head is heating component; do not touch it and its peripheralparts during the printing process or the print just ended.Warning: Do not touch the surface of the print head and its connecting parts toavoid damage it.2. Notice(1) The printer should be installed at a firm place and avoid it in vibration and shake.(2) Do not use or store the printer in the location of high temperature, humidity orheavy pollution.(3) The power adapter of printer should be connected to a properly groundedreceptacle. Avoid using the same socket with other large electronic machines orthe equipments which could cause the voltage fluctuation.(4) Do not let water or conductive material like metal get inside the printer, if ithappens, please turn off the power supply immediately.(5) Printer could not be worked when there is no paper; otherwise it would seriouslydamage the print roll and the thermal print head.(6) Please disconnect the power supply if do not use the printer for a long time.(7) The user should not dismantle the printer by self for repairing or remolding.(8) Use only the standard power adapter supplied together with the printer.3www.rongtatech.com

Xiamen Rongta Technology Co., Ltd(9) In order to ensure the printing quality and extend the life of printer, please use therecommendatory thermal paper or the one which has the same quality.(10) Please make sure the power of printer is off when plugging the connecting line.(11) Please keep the user manual for reference when needed.2、SUMMARYMain Features High print quality Low noise Supports cash drawer driver Exquisite and lightweight,Pretty outside design Reasonable structure, easy using The font could be magnified, bolded or underlined, and also the character linespacing and left and right spacing can be adjusted before printing. Supports the print of different density bitmap and download figure. To realize and call built-in and cartridge font high speed printing in driverprinting(dot printing). Low power consumption and operation cost(No need ribbon or ink box) Emulation: ESC/POS3、SPECIFICATION Printing Method:Direct thermal printing Paper Width:79.5 0.5mm Effective Printing Width:72mm Printing Speed:250mm/s Print head performanceResolution:512 dots/line or 576 dots/lineTPH: 100KM Interface:4www.rongtatech.com

Xiamen Rongta Technology Co., LtdSerialUSBEthernetCash Drawer Power SupplyCash Drawer Control:6 lines RJ-11 socket,out put: DC24V/1A CharacterASCII code character set:12 24 dots,1.25(W) 3.00(H)mmChinese character:24 24 dots,3.00(W) 3.00(H)mmInternational Codepage: 10 types of international language--- WPC1252、 PC866、PC852、PC858 and so on.Printing Barcode:Supports 9 types of barcode printing, CODABAR、ITF、CODE93、CODE128 and so on. Printing paper:Paper Type:Thermal paperRecommendatory thermal paper:Item #:AF50KS-E Manufacturer:Jujo Thermal Oy(Finland)Item #:TF-50KS-E Manufacturer:Nippon Paper Industries Co.,LtdNote(1) Suggest to use the recommendatory thermal paper or the one which has the samequality, otherwise, it would affect the printing result; even though, will shortenthe life of thermal head.(2) Do not use the paper roll which the end of paper is pasted at the axis core, itwould cause the damage to the printer.5www.rongtatech.com

Xiamen Rongta Technology Co., Ltd(3) If the thermal paper is polluted by the chemical or oil, it would fading or decreasethe feeling of heat and influence the print result finally.(4) It would result the fading of thermal paper if to use the hard material to chafe thesurface.(5) Please pay attention to the temperature, humidity and illumination of the storagefor thermal paper. The paper would fade if the storage temperature is over 70centigrade.6 (MCBF)Mechanical reliability: 6 10 lines Emulation: ESC/POSPrint Font:Support ANK. The font could be magnified, bolded or underlined andthe user also could adjust the character spacing before printing.Print Dot/Map:Supports the printing of different dots and graphic Power AdapterAdapter Input:AC 110V/220V,50〜60HzAdapter Output:DC 24V/2APrinter Input:DC 24V/2A Net Weight:About 1020g(exclude the paper roll) Dimension:192(L) 140(W) 147(H) mm Environmental AdaptionOperation Temperature:0〜50 COperation Humidity:10〜80%Storage Temperature:-10〜60 CStorage Humidity:10〜90%6www.rongtatech.com

Xiamen Rongta Technology Co., Ltd4、INSTALLATION AND OPERATION1、Contents in the packagePlease check the parts when opening the box, if there is something missed,please contact with the supplier or the manufacturer.PrinterPower supplierPower cordPaper rollCDCommucation cable2、Printer Connection(1) To ensure the printer and PC is powered off and then insert the matched dataconnection lines to the interfaces (USB/Parallel/Serial) of the printer, the otherends are to the PC.(2) If the user fit out the electric opened cash drawer for the printer that could insertthe RJ-11 connection line of it to the corresponding interface of the printer. (PS:The specification of cash drawer should be accorded with the driver requirementof printer).(3) Connect to the supplied power adapter.Please only use the supplied power adapter. Such as the following picture:7www.rongtatech.com

Xiamen Rongta Technology Co., LtdNotice:(1) Firstly, insert the power supply plug DC24V of printer; then connect the AC220Vpower; lastly, turn on the switch. Please operate it by the instruction steps;otherwise, it would damage the printer.(2) Using unsuitable power adapter would cause the bad print result; even may causethe breakdown of printer.(3) Do not connect the telephone line to the interface of cash drawer; because it mayresult in the damage for printer and telephone.(4) Do not pull the power soft wire when unplugging.If the user does it by force, itmay result in the breakdown of the printer and power adapter.3、Load the Paper RollModel: 326 printer, with easy paper loading, uses 80mm width thermal paper.The loading instruction is listed as below:(1) Open the top cover of printer.Open Button8www.rongtatech.com

Xiamen Rongta Technology Co., Ltd(2) Load the thermal paper into printer as the following picture.(3) Pull a part of paper out and then close the top cover.(4) Use the cutter of printer to tear off the extra paper9www.rongtatech.com

Xiamen Rongta Technology Co., Ltd4、Power Switch, Keystroke and Indicator Light4.1 Power SwitchSwitch is for turning on/off the power supply of printer which is located on theleft. When pressing “-” , the printer turns on and when pressing “O” , it turns off.Notice: Do not turn on the switch unless the user connects the power supply.4.2 Keystroke and Indicator LightKeystroke and indicator board is shown as below:FEED Key:In the standby status, the printer would be continuousfeed when pressing the feed key. Of course, the key isinefficacy when the printer is working.Press the feed key and switch on the power supplywhile the key is still under pressing, then the user coulddo the self-checking of printer.POWER Key(Green):Light appears continuously when connected to thepower supply.ERROR Key(Red):Light appears under following condition:Paperless, paper jam, print head overheat, print headerror or other situations.PAPER Key(Red):Light appears when paperless.5、Self-checkingSelf-checking can test whether the printer is working well or not, if it can printthe test list correctly, that means the printer is good enough (which is excluding theproblem with the connected interface to PC); otherwise, it needs repair.10www.rongtatech.com

Xiamen Rongta Technology Co., LtdSelf-checking could print software version number, print density, interface type,English character and some Chinese characters by order.Self-checking procedure:Make sure the printer is connected to thepower, then press the feed key and switch on the power supply while the key is stillunder pressing. At the same time, the printer begins to self-checking. Please loosenthe key within five seconds and the printer would print the self-testing list after it.6、Cash Drawer InterfaceCash drawer interface adopt RJ-11 standard, 6 lines socket and it outputs DC24V/1A. Insert the RJ-11 socket to the corresponding interface which couldthrough the printer to open the cash drawer.Pin function of cash drawer interface is listed as below:Pin Number123456FlowDirectionEmptyEmptyElectrical groundingOutputEmptyEmptyDriver Signal of Cash Drawer OutputEmptyEmptyEmptyEmptySignal7、Printer Maintenance7.1 Print Head MaintenanceWhen the printer has following circumstances, the user should clean the print head:(1) Printing is not clear;(2) Some longitudinal columns on the printing page is vague;(3) Loud noise when feeding.11www.rongtatech.com

Xiamen Rongta Technology Co., LtdProcedure of maintaining the print head is listed below:(1) Turn off the power supply and open the top cover. Remove the paper if necessary.(2) Please wait for the cooling of print head if it just finishes printing.(3) Use the cotton cloth and dip it in the absolute ethyl alcohol to clean the surface ofprint head.(4) When the absolute ethyl alcohol is completely volatilized, please close the topcover and restart the printer.7.2 Sensor MaintenanceWhen the printer has following circumstance, the user should clean thepaperless sensor:(1) During the printing, the printer occasionally stop print and the paperless alarm isbeeping.(2) No paperless alarm.Procedure of maintaining the sensor is listed below:(1) Turn off the power supply and open the top cover. Remove the paper if necessary.(2) Use the cotton cloth and dip it in the absolute ethyl alcohol to clean the surface ofsensor.(3) When the absolute ethyl alcohol is completely volatilized, please close the topcover and restart the printer.7.3 Print Roll MaintenanceWhen the printer has following circumstance, the user should clean the print roll:(1) Printing is not clear;(2) Some longitudinal columns on the printing page is vague;(3) Loud noise when feeding.Procedure of maintaining the print roll is listed below:(1) Turn off the power supply and open the top cover.(2) Use the cotton cloth and dip it in the absolute ethyl alcohol to clean the surface ofprint roll.12www.rongtatech.com

Xiamen Rongta Technology Co., Ltd(3) When the absolute ethyl alcohol is completely volatilized, please close the topcover.Notice:(1) The power supply of printer should be turned off when the routinemaintenance.(2) Do not use hand or metal to touch the surface of print head and not usetweezers to scratch the superficies of print head, print roll or sensor.(3) Do not use oil or acetone to do the maintenance.(4) When the absolute ethyl alcohol is completed volatilized, then turn on thepower to print.8、Fix the Paper JamWhen paper jam happens, turn off the power supply and open the top cover, waitfor the cooling of print head then remove the jammed paper. After that, reload thepaper roll and close the top cover. Use the recommendatory paper or the one whichhas the same quality with specified width would reduce the risk of paper jam.13www.rongtatech.com

Xiamen Rongta Technology Co., Ltd9、Fault treatmentWhen the printer appears faults, please fix them correspondingly referring tothis section. If it still can’t work, please contact the distributor or manufacturer.9.1 When indicators light on the control board is outCheck whether the power wire inserts the printer, power adaptor or powersocket correctly. Check whether the power switch is on or off.9.2 The indicator light is on, while the printer can not workDo the self-checking to check whether the printer can work normally. If not,please contact the distributor or technical support.If the self-checking can work, please check the following contents:(1) Check the interfaces of printer and computer and also check whether theconnected line between them is to their specification requirement.(2) The setting of data transmission between printer and computer may be different.You know the printer’s interface setting through the self testing page. Pleasecontact the agent or technical support if the printer cannot print.10、Printer driverTwo types of drive for 326 Series: one is installed directly under Windows9x/ME/ 2000 /XP/WIN7/WIN8, the other is to drive through Ethernet.(1) Install driver under WindowsAdd printer in the Windows, and appoint the driver documents in the driver diskto Windows. It can print once you start print command in the program. In this way,Windows’ printer driver turns characters to graphics dot-matrix for printing.(2) Install driver by InterfaceIn this way, no need for drive program. It can print just when it output characterto port and the hard font inside printer realizes the character exchange printing. Byport for driver, the printing type transforms page printing to line printing, whichcontrols printing more conveniently.14www.rongtatech.com

Xiamen Rongta Technology Co., LtdIf you use port driver, it need instruction set to control printing of the printer,while 326 series have already integrated ESC/POS instruction set inside the printer.15www.rongtatech.com

326 series printer is a POS direct thermal receipt printer with easy operation and high cost effective, which is widely used in supermarket, hospital, restaurant, bank, . (11)Please keep the user manual for